WIN 26H1 28020.2380 will not install WSL -- cannot find required msi file


smoketoxdoc

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Windows 11
WIN 26H1 28020.2380 will not install WSL -- cannot find required msi file on hp laptop 17-cp3xxx . Need to make WSL work or I need to learn how to do a true dual boot as on all my half-dozen desktops and laptops.
 
Windows Build/Version
WIN 26H1 28020.2380

My Computers My Computers

  • At a glance

    Windows 1132 gbNVidia
    OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Precision 7720
    Memory
    32 gb
    Graphics Card(s)
    NVidia
    Monitor(s) Displays
    built on
    Screen Resolution
    1920 x 1080
    Browser
    Edge
    Other Info
    This is stock Dell 7720. Only thing not stock is that it is dual boot with Ubuntu Unity 25.04 and SSD has two exFAT partitions for my files. They can be accessed by both Ubuntu and Win software.
  • At a glance

    Windows 11AM D RYZEN 700032 GBAMD RADEON
    Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Laptop 17-cp3005dx
    CPU
    AM D RYZEN 7000
    Motherboard
    don't know
    Memory
    32 GB
    Graphics card(s)
    AMD RADEON
    Sound Card
    don't know
    Monitor(s) Displays
    built in on laptop
    Screen Resolution
    1920 x 1080
    Browser
    firefox
    Other Info
    Running most everything I need under WSL2 including EVOLUTION, LIBREOFFICE, NEMIO, PDFSTUDIO PRO 2024.
  • too many to list and all old or were purchased used
From an elevated terminal/powershell/cmd prompt what is the output of
Code:
wsl --install
 

My Computer My Computer

At a glance

Linux Mint
OS
Linux Mint
Computer type
Laptop
Manufacturer/Model
System76 Lemur Pro
thank you. I was following some instructions from Copilot. Not sure what they did, but tonight I have WSK running/
 

My Computers My Computers

  • At a glance

    Windows 1132 gbNVidia
    OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Precision 7720
    Memory
    32 gb
    Graphics Card(s)
    NVidia
    Monitor(s) Displays
    built on
    Screen Resolution
    1920 x 1080
    Browser
    Edge
    Other Info
    This is stock Dell 7720. Only thing not stock is that it is dual boot with Ubuntu Unity 25.04 and SSD has two exFAT partitions for my files. They can be accessed by both Ubuntu and Win software.
  • At a glance

    Windows 11AM D RYZEN 700032 GBAMD RADEON
    Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Laptop 17-cp3005dx
    CPU
    AM D RYZEN 7000
    Motherboard
    don't know
    Memory
    32 GB
    Graphics card(s)
    AMD RADEON
    Sound Card
    don't know
    Monitor(s) Displays
    built in on laptop
    Screen Resolution
    1920 x 1080
    Browser
    firefox
    Other Info
    Running most everything I need under WSL2 including EVOLUTION, LIBREOFFICE, NEMIO, PDFSTUDIO PRO 2024.
  • too many to list and all old or were purchased used
Thank you to all who replied to my request for help.

Essentially this problem is fixed, but I had to spend more than several hours with MS Copilot. System details (see below) are important. Also, note that WSL Icon still does not work. Start WSL from Win or PowerShell command prompt and then use Ubuntu $ to load programs such as Gnome Evolution and LibreOffice. Keep Firefox on Win11 side. If one tries to use Ubuntu 26.04, Evolution does not work. Also, please note that while programs run correctly, they generate numerous error messages such as libEGL, MESA and ZINC. No one on various support forums knows what is really going on and those at hp, MS, and Github, who should care, don't. Apparently, my hp laptop 17-cp3005dx is an orphan product.

Edition Windows 11 Pro Insider Preview
Version 26H1
Installed on ‎7/‎21/‎2026
Evaluation expires on ‎8/‎11/‎2026 2:09 PM
OS build 28020.2207
Experience Windows Feature Experience Pack 1000.26100.361.0

WSL version: 2.7.10.0
Kernel version: 6.18.33.2-2
WSLg version: 1.0.73.2
MSRDC version: 1.2.6676
Direct3D version: 1.611.1-81528511
DXCore version: 10.0.26100.1-240331-1435.ge-release
Windows version: 10.0.28020.2207

Distributor ID: Ubuntu
Description: Ubuntu 24.04.4 LTS
Release: 24.04
Codename: noble

John
 

My Computers My Computers

  • At a glance

    Windows 1132 gbNVidia
    OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Precision 7720
    Memory
    32 gb
    Graphics Card(s)
    NVidia
    Monitor(s) Displays
    built on
    Screen Resolution
    1920 x 1080
    Browser
    Edge
    Other Info
    This is stock Dell 7720. Only thing not stock is that it is dual boot with Ubuntu Unity 25.04 and SSD has two exFAT partitions for my files. They can be accessed by both Ubuntu and Win software.
  • At a glance

    Windows 11AM D RYZEN 700032 GBAMD RADEON
    Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Laptop 17-cp3005dx
    CPU
    AM D RYZEN 7000
    Motherboard
    don't know
    Memory
    32 GB
    Graphics card(s)
    AMD RADEON
    Sound Card
    don't know
    Monitor(s) Displays
    built in on laptop
    Screen Resolution
    1920 x 1080
    Browser
    firefox
    Other Info
    Running most everything I need under WSL2 including EVOLUTION, LIBREOFFICE, NEMIO, PDFSTUDIO PRO 2024.
  • too many to list and all old or were purchased used
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