Win11 Pro slow to open printer options


mck

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I bought a Beelink mini PC that came with Win11 Pro. Win11 and installed programs are on a SSD.
I have a self built tower PC thats running Win10 home. Win10 and installed programs are on a SSD.
I have a HP MFP M225dn laser printer that is connected to my router via ethernet cable.
So printing is done via the network,

When I initiate a print from my Win10 PC, the printer options pops up in about 1 second. This is the options to select portrait/landscape, nbr of copies, pages to print, etc.

But when I initiate a print to the same M225dn laser printer from the Win11 PC, it takes 9 seconds for the printer options window to pop up.
Is it normal for Win11 Pro to be that slow to pop up the printer options?

In case it's important, the Win10 PC is connected to the router via ethernet cable. The Win11 mini PC is connect to the router via wifi.
 

My Computer My Computer

At a glance

Windows 11Intel Core Ultra 7, 265K32GBUsing integrated graphics
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Self Built
CPU
Intel Core Ultra 7, 265K
Motherboard
MSI Pro Z890-P WiFi
Memory
32GB
Graphics Card(s)
Using integrated graphics
Monitor(s) Displays
LG
Screen Resolution
4K
Hard Drives
512 GB SSD, 2TB M.2 SSD and 2TB SATA SSD
PSU
Seasonic Modular 550 watt Focus Plus
Case
Corsair 4000D
Cooling
ThermalRight Phantom Sprit
Wi-Fi connections are slower than direct ethernet cable connections. The farther away you are from your router, the slower the Wi-Fi connection will be.
 

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    Dell XPS 16 DA16260
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    Intel Series 3 Core Ultra X9 388H
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  • At a glance

    Windows 11 ProSnapdragon® X Elite (12 Core) with Hexagon NP...32GB LPDDR5x 8448 MT/sIntegrated Adreno GPU
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface Laptop 7
    CPU
    Snapdragon® X Elite (12 Core) with Hexagon NPU delivering 45 TOPS
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    32GB LPDDR5x 8448 MT/s
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    13.8″ PixelSense Flow touchscreen 120 Hz 600 NIT
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    Black Anodized Aluminum
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    Vapor Chamber Cooling
    Mouse
    None
    Internet Speed
    942 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium)
    Antivirus
    Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft Office 365
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio 2026
    Microsoft Visual Studio Code
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
    1Password Password Manager
    Microsoft Sysinternals
    Amazon Kindle for PC
    Microsoft BitLocker
    Microsoft Copilot
Also check if you're connected to the 2.4 or 5GHz band...5GHz may improve performance drastically. Also 2.4GHz band tend to be quite congested and depending on router, if there's even one slow device connected to the network, it may drop the speeds very low for all connected devices. I had these kinds of issues until I upgraded my router to something more powerful.

Now I don't se any difference in networking performance between wired and wireless connections.
 

My Computers My Computers

  • At a glance

    Win 11 Pro 25H2 26200.9168 / Linux Mint 22.3Ryzen 7 2700U Pro32GBiGPU Vega 10
    OS
    Win 11 Pro 25H2 26200.9168 / Linux Mint 22.3
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
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    125W(Dock)/65W(Travel Adapter)
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    Thinkpad / Logitech MX Keys
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    Logitech MX Master 2S
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    1/1Gbit
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    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • At a glance

    Win 11 Pro 25H2 26200.9267(RP)i7-7700k @4.8GHz32GB 2x16GB 2133MHz CL15EVGA GTX1080Ti FTW 11GB
    Operating System
    Win 11 Pro 25H2 26200.9267(RP)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    1/1Gbit
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
  • Asus U46SV (laptop), i5-2410M, 8GB RAM, 500GB SSD, 750GB HDD, Windows 10. (used as a local Minecraft server and data dump)
Wi-Fi connections are slower than direct ethernet cable connections. The farther away you are from your router, the slower the Wi-Fi connection will be.
The mini PC is on the other side of the living room, about 10 feet away from the router.
I just tried printing from my wifi laptop that's running Win10. The laptop is about where the mini PC running Win11 is.
The printer options pops up within 1 second, like it happens on my wired tower PC running Win10.

Something is wrong with my Win11 mini PC. Or is the slowness being caused by Win11?
 

My Computer My Computer

At a glance

Windows 11Intel Core Ultra 7, 265K32GBUsing integrated graphics
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Self Built
CPU
Intel Core Ultra 7, 265K
Motherboard
MSI Pro Z890-P WiFi
Memory
32GB
Graphics Card(s)
Using integrated graphics
Monitor(s) Displays
LG
Screen Resolution
4K
Hard Drives
512 GB SSD, 2TB M.2 SSD and 2TB SATA SSD
PSU
Seasonic Modular 550 watt Focus Plus
Case
Corsair 4000D
Cooling
ThermalRight Phantom Sprit
Also check if you're connected to the 2.4 or 5GHz band...5GHz may improve performance drastically. Also 2.4GHz band tend to be quite congested and depending on router, if there's even one slow device connected to the network, it may drop the speeds very low for all connected devices. I had these kinds of issues until I upgraded my router to something more powerful.

Now I don't se any difference in networking performance between wired and wireless connections.
Just verified. The mini PC is connected via the 2.4 GHz band. The laptop is also connected via the 2.4 GHz band.
The mini PC takes 9 seconds to open the printer options pop up. The laptop opens it in 1 second.
 

My Computer My Computer

At a glance

Windows 11Intel Core Ultra 7, 265K32GBUsing integrated graphics
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Self Built
CPU
Intel Core Ultra 7, 265K
Motherboard
MSI Pro Z890-P WiFi
Memory
32GB
Graphics Card(s)
Using integrated graphics
Monitor(s) Displays
LG
Screen Resolution
4K
Hard Drives
512 GB SSD, 2TB M.2 SSD and 2TB SATA SSD
PSU
Seasonic Modular 550 watt Focus Plus
Case
Corsair 4000D
Cooling
ThermalRight Phantom Sprit
Could you please post the specs of both PCs?

I assume the mini PC is a lot slower than the laptop.
 

My Computers My Computers

  • At a glance

    Win 11 Pro 25H2 26200.9168 / Linux Mint 22.3Ryzen 7 2700U Pro32GBiGPU Vega 10
    OS
    Win 11 Pro 25H2 26200.9168 / Linux Mint 22.3
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    125W(Dock)/65W(Travel Adapter)
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    1/1Gbit
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • At a glance

    Win 11 Pro 25H2 26200.9267(RP)i7-7700k @4.8GHz32GB 2x16GB 2133MHz CL15EVGA GTX1080Ti FTW 11GB
    Operating System
    Win 11 Pro 25H2 26200.9267(RP)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    1/1Gbit
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
  • Asus U46SV (laptop), i5-2410M, 8GB RAM, 500GB SSD, 750GB HDD, Windows 10. (used as a local Minecraft server and data dump)
Could you please post the specs of both PCs?

I assume the mini PC is a lot slower than the laptop.
Will check but I don't think the new 2023 mini PC could be 9 times slower than the 4 year old laptop to just open the printer options popup. There's no processing to be done. When asked to print it just has to open the printer options pop up. Something else must be wrong.

I'm guessing that Win11 is checking something before it opens the printer options popup and that something has to time out. But can't figure out how to troubleshoot it.
 

My Computer My Computer

At a glance

Windows 11Intel Core Ultra 7, 265K32GBUsing integrated graphics
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Self Built
CPU
Intel Core Ultra 7, 265K
Motherboard
MSI Pro Z890-P WiFi
Memory
32GB
Graphics Card(s)
Using integrated graphics
Monitor(s) Displays
LG
Screen Resolution
4K
Hard Drives
512 GB SSD, 2TB M.2 SSD and 2TB SATA SSD
PSU
Seasonic Modular 550 watt Focus Plus
Case
Corsair 4000D
Cooling
ThermalRight Phantom Sprit
Will check but I don't think the new 2023 mini PC could be 9 times slower than the 4 year old laptop to just open the printer options popup. There's no processing to be done. When asked to print it just has to open the printer options pop up. Something else must be wrong.

I'm guessing that Win11 is checking something before it opens the printer options popup and that something has to time out. But can't figure out how to troubleshoot it.
Checked. Results are:

Laptop: i7-6500U @ 2.5GH, 12 GB dual channel DDR4 ram.
Mini PC: 11th gen Celeron N5105 @ 2GHz to 2.9GHz, 8GB dual channel DDR4 ram.

But I don't think the CPU has anything to do with the slow opening of the print options popup. There's no processing to be done to initiate a print. Anyone have any ideas on how to troubleshoot this problem?
 

My Computer My Computer

At a glance

Windows 11Intel Core Ultra 7, 265K32GBUsing integrated graphics
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Self Built
CPU
Intel Core Ultra 7, 265K
Motherboard
MSI Pro Z890-P WiFi
Memory
32GB
Graphics Card(s)
Using integrated graphics
Monitor(s) Displays
LG
Screen Resolution
4K
Hard Drives
512 GB SSD, 2TB M.2 SSD and 2TB SATA SSD
PSU
Seasonic Modular 550 watt Focus Plus
Case
Corsair 4000D
Cooling
ThermalRight Phantom Sprit
But I don't think the CPU has anything to do with the slow opening of the print options popup. There's no processing to be done to initiate a print. Anyone have any ideas on how to troubleshoot this problem?
Slow opening of print options popup solved.

Per suggestion from a different website, I downloaded and installed the HP printer driver for the laser printer. I decided to install only the basic driver for the laser printer instead of the full featured software driver. Now the printer options pops up within 1 second.

Evidently the previously installed HP smart software allowed the laser printer to print but it took 9 seconds to handshake with the printer. The basic printer driver handshakes immediately.
 

My Computer My Computer

At a glance

Windows 11Intel Core Ultra 7, 265K32GBUsing integrated graphics
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Self Built
CPU
Intel Core Ultra 7, 265K
Motherboard
MSI Pro Z890-P WiFi
Memory
32GB
Graphics Card(s)
Using integrated graphics
Monitor(s) Displays
LG
Screen Resolution
4K
Hard Drives
512 GB SSD, 2TB M.2 SSD and 2TB SATA SSD
PSU
Seasonic Modular 550 watt Focus Plus
Case
Corsair 4000D
Cooling
ThermalRight Phantom Sprit

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