Win11 Pro slow to open printer options


mck

Member
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Local time
7:57 PM
Posts
12
OS
Windows 11
I bought a Beelink mini PC that came with Win11 Pro. Win11 and installed programs are on a SSD.
I have a self built tower PC thats running Win10 home. Win10 and installed programs are on a SSD.
I have a HP MFP M225dn laser printer that is connected to my router via ethernet cable.
So printing is done via the network,

When I initiate a print from my Win10 PC, the printer options pops up in about 1 second. This is the options to select portrait/landscape, nbr of copies, pages to print, etc.

But when I initiate a print to the same M225dn laser printer from the Win11 PC, it takes 9 seconds for the printer options window to pop up.
Is it normal for Win11 Pro to be that slow to pop up the printer options?

In case it's important, the Win10 PC is connected to the router via ethernet cable. The Win11 mini PC is connect to the router via wifi.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    i3 12100
    Memory
    8GB
    Hard Drives
    256 GB SSD, 1TB HDD
Wi-Fi connections are slower than direct ethernet cable connections. The farther away you are from your router, the slower the Wi-Fi connection will be.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9510 OLED
    CPU
    11th Gen i9 -11900H
    Memory
    32 GB 3200 MHz DDR4
    Graphics Card(s)
    NVIDIA® GeForce® RTX 3050Ti
    Monitor(s) Displays
    15.6" OLED Infinity Edge Touch
    Screen Resolution
    16:10 Aspect Ratio (3456 x 2160)
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    2 Thunderbolt™ 4 (USB Type-C™)
    1 USB 3.2 Gen 2 (USB Type-C™)
    SD Card Reader (SD, SDHC, SDXC)
    Internet Speed
    900 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription
    Microsoft OneDrive 1TB Cloud
    Microsoft PowerToys
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Macrium Reflect
    Dell Support Assist
    Dell Command | Update
    LastPass Password Manager
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
    CoPilot
    BitLocker
  • Operating System
    Windows 11 Pro
    Computer type
    Tablet
    Manufacturer/Model
    Microsoft Surface Pro 7
    CPU
    i5
    Memory
    8 GB
    Hard Drives
    256GB SSD
    Internet Speed
    900 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft OneDrive 1TB Cloud
    Amazon Kindle
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
    CoPilot
    BitLocker
Also check if you're connected to the 2.4 or 5GHz band...5GHz may improve performance drastically. Also 2.4GHz band tend to be quite congested and depending on router, if there's even one slow device connected to the network, it may drop the speeds very low for all connected devices. I had these kinds of issues until I upgraded my router to something more powerful.

Now I don't se any difference in networking performance between wired and wireless connections.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.3296 (Release Channel) / Linux Mint 21.3 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.3296(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
Wi-Fi connections are slower than direct ethernet cable connections. The farther away you are from your router, the slower the Wi-Fi connection will be.
The mini PC is on the other side of the living room, about 10 feet away from the router.
I just tried printing from my wifi laptop that's running Win10. The laptop is about where the mini PC running Win11 is.
The printer options pops up within 1 second, like it happens on my wired tower PC running Win10.

Something is wrong with my Win11 mini PC. Or is the slowness being caused by Win11?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    i3 12100
    Memory
    8GB
    Hard Drives
    256 GB SSD, 1TB HDD
Also check if you're connected to the 2.4 or 5GHz band...5GHz may improve performance drastically. Also 2.4GHz band tend to be quite congested and depending on router, if there's even one slow device connected to the network, it may drop the speeds very low for all connected devices. I had these kinds of issues until I upgraded my router to something more powerful.

Now I don't se any difference in networking performance between wired and wireless connections.
Just verified. The mini PC is connected via the 2.4 GHz band. The laptop is also connected via the 2.4 GHz band.
The mini PC takes 9 seconds to open the printer options pop up. The laptop opens it in 1 second.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    i3 12100
    Memory
    8GB
    Hard Drives
    256 GB SSD, 1TB HDD
Could you please post the specs of both PCs?

I assume the mini PC is a lot slower than the laptop.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 build 10.0.22631.3296 (Release Channel) / Linux Mint 21.3 Cinnamon
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    65W
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    600/300Mbit
    Browser
    Edge (Chromium)
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled
  • Operating System
    Windows 11 Pro 23H2 build 10.0.22631.3296(Release Preview Channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Mouse
    Logitech MX Master 2S
    Keyboard
    Logitech MX Keys
    Internet Speed
    600/300Mbit
    Browser
    Edge (Cromium)
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
Could you please post the specs of both PCs?

I assume the mini PC is a lot slower than the laptop.
Will check but I don't think the new 2023 mini PC could be 9 times slower than the 4 year old laptop to just open the printer options popup. There's no processing to be done. When asked to print it just has to open the printer options pop up. Something else must be wrong.

I'm guessing that Win11 is checking something before it opens the printer options popup and that something has to time out. But can't figure out how to troubleshoot it.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    i3 12100
    Memory
    8GB
    Hard Drives
    256 GB SSD, 1TB HDD
Will check but I don't think the new 2023 mini PC could be 9 times slower than the 4 year old laptop to just open the printer options popup. There's no processing to be done. When asked to print it just has to open the printer options pop up. Something else must be wrong.

I'm guessing that Win11 is checking something before it opens the printer options popup and that something has to time out. But can't figure out how to troubleshoot it.
Checked. Results are:

Laptop: i7-6500U @ 2.5GH, 12 GB dual channel DDR4 ram.
Mini PC: 11th gen Celeron N5105 @ 2GHz to 2.9GHz, 8GB dual channel DDR4 ram.

But I don't think the CPU has anything to do with the slow opening of the print options popup. There's no processing to be done to initiate a print. Anyone have any ideas on how to troubleshoot this problem?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    i3 12100
    Memory
    8GB
    Hard Drives
    256 GB SSD, 1TB HDD
But I don't think the CPU has anything to do with the slow opening of the print options popup. There's no processing to be done to initiate a print. Anyone have any ideas on how to troubleshoot this problem?
Slow opening of print options popup solved.

Per suggestion from a different website, I downloaded and installed the HP printer driver for the laser printer. I decided to install only the basic driver for the laser printer instead of the full featured software driver. Now the printer options pops up within 1 second.

Evidently the previously installed HP smart software allowed the laser printer to print but it took 9 seconds to handshake with the printer. The basic printer driver handshakes immediately.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    i3 12100
    Memory
    8GB
    Hard Drives
    256 GB SSD, 1TB HDD

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