Windows 10 Pro Product Key Being Rejected by 11 Pro


silverfang77

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My PC is an HP Omen 30L, which came with Win10 Home. I upgraded to Pro last year via the Microsoft Store. Last week, I updated to 11 Pro via Windows Update. Out of the blue today, 11 is deactivated and has the Activate Windows nag watermark in the lower right corner of my desktop. When I enter the activation key that I received upon upgrading to 10 Pro, it rejects it with error code 0x80070005.

I have the product key and the email MS sent me after I upgraded my original 10 installation from Home to Pro last year as proof of purchase.

What do I need to do from here?
 
Windows Build/Version
Windows 11 Pro, version 21H2 (OS Build 22000.556)

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veldthui

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See if this helps;
  1. Launch the Windows Run by hitting the Windows key + R, type in "C:\Users\USERNAME\AppData" in it, and click OK. Enter the drive where your Windows is installed in place of C: and username in place of USERNAME.
  2. Right-click on App Data and open the Properties.
  3. In the next window, go to the security tab and click on Edit.
  4. Click on Add.
  5. Now, type Everyone, click on Check Names, and finally, hit OK.
  6. Click on Everyone and allow Full control under Permissions for everyone. Click on OK.
That's it. Now reboot your system for the changes to take effect. Hopefully you will not see the Windows update error 0x80070005 again.
And now anyone who logs onto the computer can go into your AppData folder and do what they like.
 

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NavyLCDR

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What is the result of slmgr /dlv?

Capture1.jpg
 

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FreeBooter

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ish4d0w

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Try (re)installing Windows 11 Home edition, then doing the edition switch again, from there, using your Pro Upgrade key.

Or if it doesn't work then reinstall to Windows 10 Hoem, do the edition switch, then upgrade to Windows 11 using the media creation tool (in-place upgrade, not booted)

Something is really wrong on your end, because you should NOT have to re-enter the key in the first place. Your PC should have a digital entitlement because you previously succesfully activated a Windows 10 license on it, and Windows 11 would pick this up by default.
 

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Bastet

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Are you sure you’re running Pro? Some upgrades have been known to upgrade to Enterprise rather than Pro.
If Pro is installed then try activating with the default/generic Windows 11 key - VK7JG-NPHTM-C97JM-9MPGT-3V66T
 

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    PC Specialist Optimus VII V17-960 Gaming Laptop.
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    6th Gen Intel Core i7-6700HQ Quad Core processor.
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glasskuter

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NO DO NOT REINSTALL 10 or 11 AS SOME HAVE SUGGESTED nor change appdata properties.
As @FreeBooter said, first run the activation troubleshooter. If that doesn't work
You'll start with their bot, but eventually can get to a human. They are always good to help you get it activated.
 

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    Windows 11 Pro 21H2 22000.832
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    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
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    none-Intel UHD Graphics 630
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    Integrated Realtek
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    Benq 27
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    500w
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    Dell Premium
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    so slow I'm too embarrassed to tell
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    Windows 10 Pro 21H2
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    Dell Optiplex 9020
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    i7-4770
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    24 gb
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    Dell factory
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NavyLCDR

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Post #3 is a very simple way to tell us with great certainty what the problem is.
 

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    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
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    Realtek
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badrobot

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NO DO NOT REINSTALL 10 or 11 AS SOME HAVE SUGGESTED nor change appdata properties.
As @FreeBooter said, first run the activation troubleshooter. If that doesn't work
You'll start with their bot, but eventually can get to a human. They are always good to help you get it activated.
I once had to contact the MS people, and sure they are very helpful and will fix activation issue within a few minutes.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    MSI MPG Gaming Edge Wifi (X570)
    Memory
    32GB Adata XPG DDR4
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    ASUS GTX 1070 8GB ROG
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    LG Ultrawide 34"
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    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
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    Deepcool Genome II
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    i7-4790K
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    ASRock Xtreme6 Z97
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    16GB Corsair Vengeance Pro
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    MSI R9 290
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    Samsung M.2
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Superfly

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I once had to contact the MS people, and sure they are very helpful and will fix activation issue within a few minutes.
I seriously doubt they will even know which registry keys are throwing that error... they will most likely just give a new key.
 

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Winuser

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Are you sure you’re running Pro? Some upgrades have been known to upgrade to Enterprise rather than Pro.
If Pro is installed then try activating with the default/generic Windows 11 key - VK7JG-NPHTM-C97JM-9MPGT-3V66T
That is exactly what MS had me do when I used the MS Store to upgrade one of my devices to Pro. Instead of getting Pro it was upgraded to the Enterprise version. I also never received any upgrade key.
 

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  • OS
    Windows 11
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    PowerSpec B746
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    Intel Core i7-10700K
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    ASRock Z490 Phantom Gaming 4/ax
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    16GB (8GB PC4-19200 DDR4 SDRAM x2)
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    HP Envy x360 15-ds1083cl
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badrobot

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I seriously doubt they will even know which registry keys are throwing that error... they will most likely just give a new key.
With all the privileges they have, I would think they will get the latest key you typed in, "restore it to default" and type the key back in.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    MSI MPG Gaming Edge Wifi (X570)
    Memory
    32GB Adata XPG DDR4
    Graphics Card(s)
    ASUS GTX 1070 8GB ROG
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
    PSU
    EVGA 600 Watts Gold
    Case
    Deepcool Genome II
    Cooling
    Deepcool Fryzen
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    "Moderna"
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
    Memory
    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Samsung M.2
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
    Cooling
    Deep Cool Archer Air Cooler
    Mouse
    Logitech G402
    Keyboard
    Armageddon MKA-5R RGB-Hornet
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Superfly

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With all the privileges they have, I would think they will get the latest key you typed in, "restore it to default" and type the key back in.
Nope it's not that simple... WAT is complicated with multiple components. Software licencing service to registry to tokens database (which holds the keys and hardware ID).
 

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Superfly

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That is exactly what MS had me do when I used the MS Store to upgrade one of my devices to Pro. Instead of getting Pro it was upgraded to the Enterprise version. I also never received any upgrade key.
I'm just flabbergasted... Enterprise is akin to Pro virtually (so I understand the confusion) but the reason we have specific product keys is to identify each - it's not difficult to assign a generic key during the Store activation process of assigning a digital licence
 

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