Windows 11 23h2 not updating, stopped 8 days ago

Hazel123 · Oct 12, 2025

External usb drives can start getting expensive. I decided to get idrive which is $99 a year (I think the first year it's $69). And backed all files up to that. Then you can just download them again. It's been reliable. Although I don't rely on it as sole backup and do have backups on external usb drive as well - it just means I don't need to buy external drives nearly as often.

Trebo58 · Oct 12, 2025

Try3, mine is still scrolling, no update, no message, nothing. It has been like that for over an hour.

Porthos · Oct 12, 2025

Ghot said:
Win 11 23H2 End of Life is November 11, 2025

Maybe MS jumped the gun a bit.

I cant cite you a date, but Windows update stopped showing it in WU.
Also. The user's PC is unsupported because of the 3rd gen processor.
Would still have to use workarounds.

Trebo58 · Oct 12, 2025

Porthos, it was working without issues up to 8 days ago. Win 11 23H2 does not end until November this year. I am sure that if Microsoft had pulled the plug early, it would have been all over the internet.

PCUser · Oct 12, 2025

@Trebo58 An in-place upgrade to 25H2 from your 23H2 using unsupported hardware using jensd_be method would solve this.

I've used this method over a dozen times. on unsupported hardware. ZERO PROBLEMS, and they are all running perfectly.
No joke.

Trebo58 · Oct 12, 2025

PCUser, yes, as I said, you and me both, but why now? I have just remembered that Last weekend, I did a Windows reinstallation as the system crashed. Despite my attempts to recover it, the issue persisted, so I had to reinstall. I lost all my apps, etc, as I had no recovery. Maybe this is what has caused the problem. But I don't know how to recover. I apologise, I should have mentioned this earlier.

Hazel123 · Oct 12, 2025

If you've had to do a reinstallation, maybe just do another reinstallation of 25H2 - and avoid the whole upgrade business. Just download the iso and burn it in rufus. As I assume you did before

Trebo58 · Oct 12, 2025

Hazel123, No, I used Reset PC, so all I lost was anything that was not included in the original Windows install, all my personal stuff stayed safe

Hazel123 · Oct 12, 2025

Right so you still need to backup your personal stuff onto something and can't do that yet, is that right?

Trebo58 · Oct 12, 2025

Hazel123, Yes, that is correct. I would, however, like to determine why my updates have stopped being sent.

Hazel123 · Oct 12, 2025

Have you run dism and sfc/scannow? Or tried the windows update troubleshooter?

Trebo58 · Oct 12, 2025

Hazel123, yes, I listed all that I have tried in my initial post.

Hazel123 · Oct 12, 2025

Sorry I didn't read back. I don;t know then. If you can find a way to back your files up, I'd just clean install 25H2. Meanwhile you could just turn windows updates off. It'll probably be ok. But it sounds a lot of hassle trying to get your current install updated for an upgrade.

Trebo58 · Oct 12, 2025

Could this be related... Advanced Systecare notified me that the following software was outdated. When I tried to update, only CPUID CPU-Z updated; all the others failed with the following error message. Now, as you can see, all the others are Windows Apps, so it looks like Windows is not only blocking updates, but Windows apps as well, so can these two issues be related

CPUIDCPU-Z (x64)
CNpchamp.Clipchamp
Microsoft.WindowsCalculator
Microsoft.WindowsNotepad
Microsoft.WindowsTerminal
Microsoft.ZuneMusic

App installation failed with error message: Deployment Add operation with target volume C: on Package Microsoft.WindowsTerminal_3001.23.12811.0_neutral_~_8wekyb3d8bbwe from: (Microsoft.WindowsTerminal_3001.23.12811.0_neutral_~_8wekyb3d8bbwe_8c5db54f-bff5-4190-a591-7a491599e44b.msixbundle) failed with error 0x80070002. See Troubleshooting packaging, deployment, and query of Windows apps - Win32 apps for help diagnosing app deployment issues. (0x80070002)

Trebo58 · Oct 19, 2025

Ok, update and new issues.
Bit the bullet and upgraded to Win 25H2, went like a dream, lost all my quick launch icons, resolved that by installing ExplorerPatcher. However, I have no start menu. I have to right-click to open up just a listing of tasks.
Update worked until Windows tried to download Office XP Service Pack 3, which gave me a download error - 0x80096004, then the update failed, and Windows update stopped.

I don;yt have Office XP and according to Microsoft, this update/download is no longer available.
I have tried uninstalling ExplorerPatcher, rebooting, but still no start menu. I have tried Windows 10 and 11 start menus.

So, please, I have two questions
1) How do I get my smart menuback
2) How do I get rid of the Office XP Service Pack 3 download so that I can run downloads

Ghot · Oct 19, 2025

@Trebo58

Give yourself a fresh start with 25H2...

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...

www.elevenforum.com

You won't lose and files or programs... it'll just fix Windows.

Trebo58 · Oct 19, 2025

Hi Ghot, is this not what I have just done, i.e upgraded from 23H2 to 25H2?

Try3 · Oct 19, 2025

Trebo58 said:
Windows tried to download Office XP Service Pack 3

Trebo58 said:
I don;yt have Office XP

Trebo58 said:
2) How do I get rid of the Office XP Service Pack 3 download

Others have been reporting the same sort of thing - the previous threads I saw were about MSOffice 2007 SP3.
I don't think anybody has solved the problem.

I suggest you check for anything about Office XP / 2007 appearing in the lists in either
Control panel, Progs & features
Control panel, Progs & features, View installed updates

Trebo58 said:
according to Microsoft, this update/download is no longer available

Office XP & Office 2007 are no longer supported but their past updates remain available for download in the MSUpdateCatalog.

All the best,
Denis

Try3 · Oct 19, 2025

Trebo58 said:
installing ExplorerPatcher. However, I have no start menu

I suggest you check your ExplorerPatcher settings in these tabs:
- Taskbar, Taskbar styles
- Start menu

Trebo58 said:
1) How do I get my smart menuback

If there is no obvious explanation in either of those places, I suggest you uninstall ExplorerPatcher before running the Repair install suggested by Ghot above.
He's suggested it in the hope that it will fix your current problems [despite your having updated to 25H2 so very recently].

You should then be able to reinstall ExplorerPatcher [latest version].
My ExplorerPatcher guide to Windows 11 Taskbar Toolbars [post #2225] - ElevenForum

I have two Windows 11 25H2 computers, I have MSOffice 2007 & ExplorerPatcher on both without any problems being apparent.

Best of luck,
Denis

Hazel123 · Oct 19, 2025

Trebo58 said:
Hi Ghot, is this not what I have just done, i.e upgraded from 23H2 to 25H2?

I think he's suggesting an in place upgrade as a repair

So you still keep all your files and programs but it's like a clean install. After that maybe don't download or install Explorer Patcher. Let Windows do all the updates. Hopefully it won't install Office XP again without explorer patcher.

Windows 11 23h2 not updating, stopped 8 days ago

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