Windows 11 constant hang


extrap521

New member
Local time
10:05 AM
Posts
5
OS
Windows 11
Hello everyone. I am a developer.

Lately I have been experiencing hangs in my system. I know, I know. In Windows 11 these are normal, you get a crash even if you just click on the "control center" in the taskbar. But it's usually about 1 second, and the OS continues working after that.
In the first months of my computer, this problem didn't exist (except the taskbar. Which was solved by installing ExplorerPatcher).

Now, while doing daily tasks, my computer hangs. I can move the mouse cursor for the first few seconds, but nothing else is unresponsive. After that, it locks up completely. Strangely enough, even after the first few seconds, if there's audio playing, it continues to play smoothly as if nothing has happened.

The problem mostly happens while I'm building a project in Visual Studio. I have NEVER encountered the problem while playing the games in ultra settings. Like GTA5, Valorant, Dying Light 2.
I have to do a hard reset to regain access to my computer.
Yes, I have a very high end PC.
And no, there's nothing interesting in the event viewer except "The previous shutdown was unexpected.

The NON causes:
Malware
Bad hardware
Overloading the system.
 
Windows Build/Version
23H2
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
  • If new device drivers or system services have been added recently, try removing or updating them. Try to determine what changed in the system that caused the new bug check code to appear.
  • Look in Device Manager to see if any devices are marked with an exclamation point (!), which indicates a problem. Review the events log displayed in the properties for any faulting device driver. Try to update the related driver.
  • Check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error. Look for critical errors in the system log that occurred in the same time window as the blue screen.
  • If you recently added hardware to the system, try removing or replacing it. Or check with the manufacturer to see if any patches are available.
  • Install Windows updates.
  • If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't know what it is you probably are not overclocking.
  • Use SpeedFan to monitor temperatures in computers, overheating can cause freeze.
  • Use Memtest86+ disc to check system memory's (RAM's) for errors.
  • Use CrystalDiskInfo to check SMART health report of the hard disk drive (HDD).


Make sure to execute bellow commands one at a time.

Code:
dism /online /cleanup-image /restorehealth

sfc /scannow

Chkdsk C: /f

Check your computer for malware infections.

Perform clean boot to know if any startup programs or services causing the problem.

In this guide, you will learn the steps to perform a clean boot on Windows 11 and Windows 10 to help you troubleshoot and determine conflicts in your setup.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
  • If new device drivers or system services have been added recently, try removing or updating them. Try to determine what changed in the system that caused the new bug check code to appear.
  • Look in Device Manager to see if any devices are marked with an exclamation point (!), which indicates a problem. Review the events log displayed in the properties for any faulting device driver. Try to update the related driver.
  • Check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error. Look for critical errors in the system log that occurred in the same time window as the blue screen.
  • If you recently added hardware to the system, try removing or replacing it. Or check with the manufacturer to see if any patches are available.
  • Install Windows updates.
  • If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't know what it is you probably are not overclocking.
  • Use SpeedFan to monitor temperatures in computers, overheating can cause freeze.
  • Use Memtest86+ disc to check system memory's (RAM's) for errors.
  • Use CrystalDiskInfo to check SMART health report of the hard disk drive (HDD).


Make sure to execute bellow commands one at a time.

Code:
dism /online /cleanup-image /restorehealth

sfc /scannow

Chkdsk C: /f

Check your computer for malware infections.

Perform clean boot to know if any startup programs or services causing the problem.

In this guide, you will learn the steps to perform a clean boot on Windows 11 and Windows 10 to help you troubleshoot and determine conflicts in your setup.

  • No, new drivers/devices weren't added to the system.
  • No, there's no suspicious devices.
  • No, there was no bluescreen and nothing interesting in the event log, as I have said.
  • No, didn't make hardware changes recently.
  • Will try updating the OS. (I don't think its the cause. I have updated my system regularly as it should since I bought the laptop. The issue was persisting. But lately became more active.)
  • No, didn't play with BIOS options.
  • Temperatures are fine from what I have seen in management software provided by my manufacturer.
  • Will do a mem test.
  • SSD is fine.
  • Done, system health is OK.
  • There's no malware
  • There's no services started automatically except essential ones by the OS itself. I don't like bloatware.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
Have a look if third-party services or programs causing the problem even do you say there are none i will be shock if there are none startup programs.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Have a look if third-party services or programs causing the problem even do you say there are none i will be shock if there are none startup programs.
Hello. I have these programs:
  • Intel Graphics command center (ACTIVE)
  • MicaForEveryone (NON-ACTIVE)
  • TranscluentTB (ACTIVE)
  • RtkAudUService64.exe (ACTIVE, no its not malware. but it came by a Windows update. Even though I don't use Realtek as a audio driver. And no, its not the cause of issue because this update was far away from when the problem became more active.)
  • Terminal (NON-ACTIVE)
  • Steam (NON-ACTIVE)
  • IObit Uninstaller (NON-ACTIVE)
  • Security Health Service (ACTIVE, no its not malware.
I have these services (all signed):
  • aspnet_state
  • cplspcon (Intel Content protection HDCP...)
  • FontCache3.0
  • GameInputSvc
  • igcsvc (Intel graphics command center)
  • IntelAudioSvc (actually disabled for startup, but it runs in background right now lol)
  • RstMwSvc (Intel storage middlewaresvc)
  • SQLWriter
  • Steam Client Service
  • VSInstallerElevatorService
  • VSSStandardCollector
I would like to point out, most of Intel services here came after updates. My system wasn't bloated by Intel services like this at the first time I bought the laptop.

Results are from Autoruns and Task Manager.

By how active problem was, I mean how often it happens. Before, it was happening rarely. Like once a week maybe? But now, It happens 2-3 times per day. (just had to hard reset 5 times by today plus yesterday)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
Have you watched the video to understand how to perform clean boot?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Have you watched the video to understand how to perform clean boot?
Hello. Yes. I have. I am going to do a clean boot and tell you about the results. Shall I disable the Intel services too?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
Hello. Yes. I have. I am going to do a clean boot and tell you about the results. Shall I disable the Intel services too?
Disable any service that does not belong to Microsoft.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Use a temperature monitor utility, such as Aida64, Sensors section, to see if your CPU is overheated. I recently bought a new CPU cooler because my old one was inefficient and the CPU reached 105 degrees Centigrade. This is the upper threshold of my CPU and it was underclocked from 3.4GHz to 1.4GHz to prevent damage! The computer was slower than a Pentium III. After I replaced the CPU cooler and the CPU temperature is less than 90 degrees (a huge improvement), it is rocket fast again. If the CPU is not overheated, you may have been infected by malware/spyware that drains your resources and slow down the computer. I would first download and install Superantispyware and do a complete system scan. Of course I would remove all findings. If it finds too many, over 1000 results, I would also check with a second utility such as Malwarebytes Antimalware. Of course I would also do a complete system scan with Windows Defender or other antivirus. After cleaning your computer from malware etc, you should see great improvement in performance. If not, as a last resort I would backup all data and format and reinstall Windows.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.4249) test laptop, Windows 11 Pro v24H2 (build 26100.2161) main PC
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v24H2 (build 26100.2161)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Do you have 13th or 14th gen Intel CPU which can be the cause f instability problems?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Core i7-13700K
    Motherboard
    Asus TUF Gaming Plus WiFi Z790
    Memory
    64 GB Kingston Fury Beast DDR5
    Graphics Card(s)
    Gigabyte GeForce RTX 2060 Super Gaming OC 8G
    Sound Card
    Realtek S1200A
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Kingston KC3000 2TB NVME SSD & SATA HDDs & SSD
    PSU
    EVGA SuperNova G2 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft Digital Media Pro
    Mouse
    Logitech Wireless
    Internet Speed
    50 Mb / s
    Browser
    Chrome
    Antivirus
    Defender
Looks like the problem was in MicaForEveryone. (For some reason). After I disabled it completely, I didn't see any crashes.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
Looks like the problem was in MicaForEveryone. (For some reason). After I disabled it completely, I didn't see any crashes.
We are glad to hear your issue has been resolved, thank you for letting us know that all is now well!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
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