Windows 11 constant hang

extrap521 · Jul 26, 2024

Hello everyone. I am a developer.

Lately I have been experiencing hangs in my system. I know, I know. In Windows 11 these are normal, you get a crash even if you just click on the "control center" in the taskbar. But it's usually about 1 second, and the OS continues working after that.
In the first months of my computer, this problem didn't exist (except the taskbar. Which was solved by installing ExplorerPatcher).

Now, while doing daily tasks, my computer hangs. I can move the mouse cursor for the first few seconds, but nothing else is unresponsive. After that, it locks up completely. Strangely enough, even after the first few seconds, if there's audio playing, it continues to play smoothly as if nothing has happened.

The problem mostly happens while I'm building a project in Visual Studio. I have NEVER encountered the problem while playing the games in ultra settings. Like GTA5, Valorant, Dying Light 2.
I have to do a hard reset to regain access to my computer.
Yes, I have a very high end PC.
And no, there's nothing interesting in the event viewer except "The previous shutdown was unexpected.

The NON causes:
Malware
Bad hardware
Overloading the system.

FreeBooter · Jul 26, 2024

If new device drivers or system services have been added recently, try removing or updating them. Try to determine what changed in the system that caused the new bug check code to appear.
Look in Device Manager to see if any devices are marked with an exclamation point (!), which indicates a problem. Review the events log displayed in the properties for any faulting device driver. Try to update the related driver.
Check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error. Look for critical errors in the system log that occurred in the same time window as the blue screen.
If you recently added hardware to the system, try removing or replacing it. Or check with the manufacturer to see if any patches are available.
Install Windows updates.
If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't know what it is you probably are not overclocking.
Use SpeedFan to monitor temperatures in computers, overheating can cause freeze.
Use Memtest86+ disc to check system memory's (RAM's) for errors.
Use CrystalDiskInfo to check SMART health report of the hard disk drive (HDD).

Make sure to execute bellow commands one at a time.

Code:

dism /online /cleanup-image /restorehealth

sfc /scannow

Chkdsk C: /f

Check your computer for malware infections.

Perform clean boot to know if any startup programs or services causing the problem.

In this guide, you will learn the steps to perform a clean boot on Windows 11 and Windows 10 to help you troubleshoot and determine conflicts in your setup.

extrap521 · Jul 26, 2024

FreeBooter said:
If new device drivers or system services have been added recently, try removing or updating them. Try to determine what changed in the system that caused the new bug check code to appear.

Look in Device Manager to see if any devices are marked with an exclamation point (!), which indicates a problem. Review the events log displayed in the properties for any faulting device driver. Try to update the related driver.

Check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error. Look for critical errors in the system log that occurred in the same time window as the blue screen.

If you recently added hardware to the system, try removing or replacing it. Or check with the manufacturer to see if any patches are available.

Install Windows updates.

If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't know what it is you probably are not overclocking.

Use SpeedFan to monitor temperatures in computers, overheating can cause freeze.

Use Memtest86+ disc to check system memory's (RAM's) for errors.

Use CrystalDiskInfo to check SMART health report of the hard disk drive (HDD).

Make sure to execute bellow commands one at a time.

Code:

dism /online /cleanup-image /restorehealth sfc /scannow Chkdsk C: /f

Check your computer for malware infections.

Perform clean boot to know if any startup programs or services causing the problem.

In this guide, you will learn the steps to perform a clean boot on Windows 11 and Windows 10 to help you troubleshoot and determine conflicts in your setup.

No, new drivers/devices weren't added to the system.
No, there's no suspicious devices.
No, there was no bluescreen and nothing interesting in the event log, as I have said.
No, didn't make hardware changes recently.
Will try updating the OS. (I don't think its the cause. I have updated my system regularly as it should since I bought the laptop. The issue was persisting. But lately became more active.)
No, didn't play with BIOS options.
Temperatures are fine from what I have seen in management software provided by my manufacturer.
Will do a mem test.
SSD is fine.
Done, system health is OK.
There's no malware
There's no services started automatically except essential ones by the OS itself. I don't like bloatware.

FreeBooter · Jul 26, 2024

Have a look if third-party services or programs causing the problem even do you say there are none i will be shock if there are none startup programs.

extrap521 · Jul 26, 2024

FreeBooter said:
Have a look if third-party services or programs causing the problem even do you say there are none i will be shock if there are none startup programs.

Hello. I have these programs:

Intel Graphics command center (ACTIVE)
MicaForEveryone (NON-ACTIVE)
TranscluentTB (ACTIVE)
RtkAudUService64.exe (ACTIVE, no its not malware. but it came by a Windows update. Even though I don't use Realtek as a audio driver. And no, its not the cause of issue because this update was far away from when the problem became more active.)
Terminal (NON-ACTIVE)
Steam (NON-ACTIVE)
IObit Uninstaller (NON-ACTIVE)
Security Health Service (ACTIVE, no its not malware.

I have these services (all signed):

aspnet_state
cplspcon (Intel Content protection HDCP...)
FontCache3.0
GameInputSvc
igcsvc (Intel graphics command center)
IntelAudioSvc (actually disabled for startup, but it runs in background right now lol)
RstMwSvc (Intel storage middlewaresvc)
SQLWriter
Steam Client Service
VSInstallerElevatorService
VSSStandardCollector

I would like to point out, most of Intel services here came after updates. My system wasn't bloated by Intel services like this at the first time I bought the laptop.

Results are from Autoruns and Task Manager.

By how active problem was, I mean how often it happens. Before, it was happening rarely. Like once a week maybe? But now, It happens 2-3 times per day. (just had to hard reset 5 times by today plus yesterday)

FreeBooter · Jul 26, 2024

Have you watched the video to understand how to perform clean boot?

extrap521 · Jul 26, 2024

FreeBooter said:
Have you watched the video to understand how to perform clean boot?

Hello. Yes. I have. I am going to do a clean boot and tell you about the results. Shall I disable the Intel services too?

FreeBooter · Jul 26, 2024

extrap521 said:
Hello. Yes. I have. I am going to do a clean boot and tell you about the results. Shall I disable the Intel services too?

Disable any service that does not belong to Microsoft.

spapakons · Jul 26, 2024

Use a temperature monitor utility, such as Aida64, Sensors section, to see if your CPU is overheated. I recently bought a new CPU cooler because my old one was inefficient and the CPU reached 105 degrees Centigrade. This is the upper threshold of my CPU and it was underclocked from 3.4GHz to 1.4GHz to prevent damage! The computer was slower than a Pentium III. After I replaced the CPU cooler and the CPU temperature is less than 90 degrees (a huge improvement), it is rocket fast again. If the CPU is not overheated, you may have been infected by malware/spyware that drains your resources and slow down the computer. I would first download and install Superantispyware and do a complete system scan. Of course I would remove all findings. If it finds too many, over 1000 results, I would also check with a second utility such as Malwarebytes Antimalware. Of course I would also do a complete system scan with Windows Defender or other antivirus. After cleaning your computer from malware etc, you should see great improvement in performance. If not, as a last resort I would backup all data and format and reinstall Windows.

Steve C · Jul 27, 2024

Do you have 13th or 14th gen Intel CPU which can be the cause f instability problems?

extrap521 · Jul 27, 2024

Looks like the problem was in MicaForEveryone. (For some reason). After I disabled it completely, I didn't see any crashes.

FreeBooter · Jul 27, 2024

extrap521 said:
Looks like the problem was in MicaForEveryone. (For some reason). After I disabled it completely, I didn't see any crashes.

We are glad to hear your issue has been resolved, thank you for letting us know that all is now well!

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