Solved Windows 11 Cumulative Update Vs. 22H2 KB5021255 won't install


Kimbolini

Well-known member
Local time
8:44 AM
Posts
14
OS
Windows 11 Pro
Edition Windows 11 Pro
Version 22H2
Installed on ‎2022-‎09-‎25
OS build 22621.819
Experience Windows Feature Experience Pack 1000.22636.1000.0

2022-12 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5021255) won't install. I've tried it a few times.

Install error - 0x800f0831

Any help to figure this out much appreciated!
 
Windows Build/Version
Edition Windows 11 Pro Version 22H2 Installed on ‎2022-‎09-‎25 OS build 22621.819 Experience Windows Feature Experience Pack 1000.22636.1000.0

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 9 5900X 12-Core ProcessorNVIDIA GeForce RTX 3080
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Alienware Aurora Ryzen
CPU
AMD Ryzen 9 5900X 12-Core Processor
Graphics Card(s)
NVIDIA GeForce RTX 3080
Keyboard
Logitec K860 ergonomic
Mouse
Logitec M570
Internet Speed
lousy
Another update Tuesday and here we go again with a cumulative failing to install. Know you are not alone.

Some folks began having problems with cumulatives back in the spring and there is no rhyme or reason to why some have the issue when others do not, nor what fixes the issue for one does not work for the next. I have closely followed the complaints about this both here, on the Microsoft forum, and in the feedback hub. The kicker is once one cumulative fails, every cumulative afterwards will also fail so waiting for the next one doesn't do any good.

The normal troubleshooting flow for update problems is as follows:
1. Turn off all AV, including MWB, and leave it off during troubleshooting as well as manual installation of update.
2. run troubleshooter-settings-system-troubleshoot-other troubleshooters-windows update-RUN.
3. Reset Windows update components using Brink's tutorial Reset Windows Update in Windows 11 Tutorial
4. From administrative command prompt type sfc /scannow If SFC finds any corruption it cannot fix follow up with
dism /online /cleanup-image /restorehealth
5. Download update from Microsoft Catalog and attempt to manually apply it Microsoft Update Catalog
6. Restore a backup image and manually apply update.
7. Do a repair install. Repair Install Windows 11 with an In-place Upgrade Tutorial
8. Clean Install Windows 11 Clean Install Windows 11 Tutorial

All that said, my machine is one that this issue consistently affects each month and it only happens on cumulatives. You will notice I stressed that the above is the normal troubleshooting process, but in my case I narrowed it down to MWB being the culprit on the initial cumulative failure. What fixed it for me was to restore a backup from BEFORE the initial faiIure, disabled MWB and stopped all its processes, manually downloaded the update from the update calalog and applied it. I spent many hours and much testing to come to this conclusion. Others here who did not have backups available have gotten a repair install to fix it while still others have resorted to a clean install. Like I said, no definitive reasoning behind any of it.

I now make backups every week and have it on my calendar to make sure Malwarebytes is turned off before every update Tuesday and any cumulative will successfully install. In my case, I am confident that having third party AV on when a cumulative comes down the pike is what causes the issue as I proven this to myself multiple times. Also, in my case, once a cumulative fails, no number of attempts will make it (or those that come after it)install until Windows is repaired or a backup is restored and turning off MWB before attempting to apply the update.

Hopefully, in your case, it is only a one-time fluke and one of the other troubleshooting steps will work but I wouldn't bet on it.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.9445i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9445
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9445AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9445
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9445
@glasskuter thank you so much for your reply. I guess there's nothing for it but to work through all of this trying everything. I will take your advice and see how it goes.
 

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 9 5900X 12-Core ProcessorNVIDIA GeForce RTX 3080
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Alienware Aurora Ryzen
CPU
AMD Ryzen 9 5900X 12-Core Processor
Graphics Card(s)
NVIDIA GeForce RTX 3080
Keyboard
Logitec K860 ergonomic
Mouse
Logitec M570
Internet Speed
lousy
It won't hurt to try to first shortcut the procedure by disabling AV amd running Windows update. You might hit it lucky and that be all it will take. If it still fails then continue on. If you get all the way down to step 7, any iso you download will include the most recent cumulative.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.9445i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9445
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9445AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9445
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9445
Sorry, this may be a stupid question, but what is MWB? Thanks again.
 

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 9 5900X 12-Core ProcessorNVIDIA GeForce RTX 3080
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Alienware Aurora Ryzen
CPU
AMD Ryzen 9 5900X 12-Core Processor
Graphics Card(s)
NVIDIA GeForce RTX 3080
Keyboard
Logitec K860 ergonomic
Mouse
Logitec M570
Internet Speed
lousy
Malwarebytes
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.9445i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9445
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9445AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9445
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9445
Success! I was able to install the cumulative update after doing a repair install.
 

My Computer My Computer

At a glance

Windows 11 ProAMD Ryzen 9 5900X 12-Core ProcessorNVIDIA GeForce RTX 3080
OS
Windows 11 Pro
Computer type
PC/Desktop
Manufacturer/Model
Alienware Aurora Ryzen
CPU
AMD Ryzen 9 5900X 12-Core Processor
Graphics Card(s)
NVIDIA GeForce RTX 3080
Keyboard
Logitec K860 ergonomic
Mouse
Logitec M570
Internet Speed
lousy
Good to hear you fixed it. May I suggest that you develop some kind of backup strategy to protect yourself in the future. Stuff will happen and having a backup can save you a lot of time and effort when it does.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.9445i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9445
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9445AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9445
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9445
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