Solved Windows 11 on MSI Katana 15 HX B14WXGK laptop (Debloating vs clean installation)


spapakons

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My wife recently bought an MSI Katana 15 HX B14WXGK laptop. see specs here:


It is a 14th generation Intel Core-i9 HX system with 32GB RAM and 1TB NVMe and it came with Windows 11 Home 24H2 preinstalled. First I installed the 25H2 Enablement Package to switch version to Windows 11 25H2. Then I downloaded latest Intel graphics and nVidia graphics drivers and also run MSI application to check and upgrade the rest drivers. It also found a new UEFI firmware version (aka BIOS) and upgraded that too. Then I wanted to install a standalone version of Microsoft Office and I had to remove all Office 365 preinstalled versions to avoid any conflicts. They had ten or more different languages and each one took some time to uninstall. After all this time I was wondering if it would be faster to just format the laptop, reinstall Windows 11 and then the drivers and the apps I wanted. Probably it would be, but it is my wife's new laptop and would freak out if I formatted it, so I decided to keep the original Windows installation and just uninstall whatever I didn't want. Admittedly a clean installation would be faster.

Bug report: While I was installing Adobe Audition CC 2015 it also installed PX Engine which includes an DVD lower filter for better compatibility when opening CD/DVD. When it was time to restart the laptop, I had a very nasty surprise! After all these hours the laptop would not load windows, the error message was that the file C:\Windows\System32\drivers\PxHlpa64.sys could not load or missing (boot loop issue). Trying to boot in Safe Mode also didn't work and I saw the same error. The only thing that worked was to boot in Command Prompt and the run Explorer to load File Explorer and navigate to the folder and rename the file. Then I ran Regedit to load Registry Editor and delete the lower filters from a specific key. See instructions below:

How to fix boot loop Error file C:\Windows\System32\drivers\PxHlpa64.sys is missing after installing AdobeAudition CC 2015:


> Open File Explorer, go to C:\Windows\System32\drivers, rename PxHlpa64.sys to PxHlpa64.sys.old

> Open Registry Editor, go to HKEY_LOCAL_MACHINE > System > CurrentControlSet > Control > Class

> Right-click: 4D36E965-E325-11CE-BFC1-08002BE10318 > Click Export to backup the registry key.

> After that, double-click CDROM class: 4D36E965-E325-11CE-BFC1-08002BE10318

> Delete LowerFilters.

> Close Registry Editor and restart the PC.

Other than this bug which I fixed without affecting Adobe Audition functionality, this is a great laptop. I just wanted to post this for reference of how to fix the bug and help others with the same issue.
 
Windows Build/Version
Windows 11 Home 25H2 build 26200.8973

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  • At a glance

    Windows 11 Pro 23H2 (7582), 25H2 (9457)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (7582), 25H2 (9457)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
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    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
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    1
    Screen Resolution
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    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
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    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • At a glance

    Windows 11 Pro 25H2 (build 26200.9457)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro 25H2 (build 26200.9457)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Microsoft Compact Optical Mouse
    Internet Speed
    802.11ac 5GHz wireless 260Mpbs
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
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