When trying to install programs, installation fails with message saying Windows 10 or higher required (or similar wording). Some installers say my version is "OS version 6.1.7600", which is Win 7. This is a Dell XPS that was new with Win 11 and has never had any other OS installed. Some programs that fail:
Google Earth Pro
Adobe Photoshop Elements 23 and 24
An independent Photoshop add-on that the author says is compiled with "Inno Setup" and works for his other customers.
I searched all the file on C: for the string "6.1.7600" but found nothing. An Adobe tech was able to install Photoshop Elements 24 manually, bypassing the default setup check, and it seems OK. Also, Google Earth Web does not function in Edge, but runs OK in Chrome (related ??).
Google Earth Pro
Adobe Photoshop Elements 23 and 24
An independent Photoshop add-on that the author says is compiled with "Inno Setup" and works for his other customers.
I searched all the file on C: for the string "6.1.7600" but found nothing. An Adobe tech was able to install Photoshop Elements 24 manually, bypassing the default setup check, and it seems OK. Also, Google Earth Web does not function in Edge, but runs OK in Chrome (related ??).
- Windows Build/Version
- 23H2 22631.3737
My Computer
System One
-
- OS
- Win 11 Pro 23H2
- Computer type
- PC/Desktop
- Manufacturer/Model
- Dell xps
- CPU
- Core i7-12700
- Motherboard
- Intel Z690 (Alder Lake-S PCH)
- Memory
- 32 GB
- Graphics Card(s)
- NVIDIA GeForce RTX 3060
- Monitor(s) Displays
- XG270Q X 2
- Screen Resolution
- 2560 x 1440