I have a problem for many months that has been frustrating me. Seems to remain over many windows version iterations. No BSOD. System is very stable, does not seem to crash, except for this random boot freeze.
Sometimes when I either cold start or restart Windows 11 on my desktop, it will freeze during the first spinning torrent on the initial boot phase. The torrent just stops spinning and it sits there forever. It does it about 3-4 times out of 10 I would say.
If I pull the power cord, it will cleanly boot the next time!
If I don't pull the power cord, it will usually continue to freeze at the same first spinning torrent during boot until it gives me a recovery menu or lets me boot into safe mode which it usually will. Not finding any viruses. Holding the power boot to force it to hard power off will NOT help - the power cord must be removed from the PC and then it comes back every single time.
I knew enough to disable hibernate mode, but that did not help.
I have reinstalled windows a few times, but usually not the clean install. I did do a clean install once, but it seemed to come back. Tried the usual things, like chkdsk, doing clean boot by disabling all non-MS stuff, unplugging all connected peripherals, ran SFC, etc.
I am guessing there is some hardware component that might be failing, but I have no idea which one. Is there a way to get a log file that might give me clues?
At one point I did buy a two memory modules and remove the old ones but the problem started to occur with the new ones. I have also replaced the video card as an upgrade and it continues with the new card.
If I can get some log indicating what hardware, or software, is causing it to freeze, it would be much better than just throwing parts at it!
Thanks in advance!
Sometimes when I either cold start or restart Windows 11 on my desktop, it will freeze during the first spinning torrent on the initial boot phase. The torrent just stops spinning and it sits there forever. It does it about 3-4 times out of 10 I would say.
If I pull the power cord, it will cleanly boot the next time!
If I don't pull the power cord, it will usually continue to freeze at the same first spinning torrent during boot until it gives me a recovery menu or lets me boot into safe mode which it usually will. Not finding any viruses. Holding the power boot to force it to hard power off will NOT help - the power cord must be removed from the PC and then it comes back every single time.
I knew enough to disable hibernate mode, but that did not help.
I have reinstalled windows a few times, but usually not the clean install. I did do a clean install once, but it seemed to come back. Tried the usual things, like chkdsk, doing clean boot by disabling all non-MS stuff, unplugging all connected peripherals, ran SFC, etc.
I am guessing there is some hardware component that might be failing, but I have no idea which one. Is there a way to get a log file that might give me clues?
At one point I did buy a two memory modules and remove the old ones but the problem started to occur with the new ones. I have also replaced the video card as an upgrade and it continues with the new card.
If I can get some log indicating what hardware, or software, is causing it to freeze, it would be much better than just throwing parts at it!
Thanks in advance!
Code:
OS Name Microsoft Windows 11 Pro
Version 10.0.22631 Build 22631
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Gigabyte Technology Co., Ltd.
System Model X299 DESIGNARE EX
System Type x64-based PC
System SKU Default string
Processor Intel(R) Core(TM) i9-7900X CPU @ 3.30GHz, 3312 Mhz, 10 Core(s), 20 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F7h, 12/6/2021
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product X299 DESIGNARE EX-CF
BaseBoard Version Default string
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume5
Locale United States
Hardware Abstraction Layer Version = "10.0.22621.2506"
User Name Base\Bruce
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 24.0 GB
Total Physical Memory 23.7 GB
Available Physical Memory 13.8 GB
Total Virtual Memory 25.2 GB
Available Virtual Memory 8.47 GB
Page File Space 1.50 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Running
Virtualization-based security Required Security Properties
Virtualization-based security Available Security Properties Base Virtualization Support, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control, APIC Virtualization
Virtualization-based security Services Configured Hypervisor enforced Code Integrity
Virtualization-based security Services Running Credential Guard, Hypervisor enforced Code Integrity
Windows Defender Application Control policy Enforced
Windows Defender Application Control user mode policy Off
Device Encryption Support Elevation Required to View
A hypervisor has been detected. Features required for Hyper-V will not be displayed.My Computer
At a glance
Windows 11
- OS
- Windows 11
