Windows 11 steals control of my Sony WH-1000XM5 headphones


Ultrarunner22

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Dual-Boot Windows 11 / Ubuntu 20.04.3
Hey guys;
I have the Sony WH-1000XM5 headphones, which are multipoint capable, but the feature doesn't work very well when Windows 11 is the 2nd pairing.
Once I enable Bluetooth on the Windows PC (Asus Tuf Gaming X570 Plus WiFi with AMD Ryzen 7 processor), I can no longer hear music or other audio playing on my phone (Google Pixel 6 Android 14).
I have been having trouble with pairing to the Windows 11 PC while paired with the phone for quite some time, but I always assumed it was a Sony issue.
Now, I am not even able to listen to music on the phone once I have the headphones paired with the Windows PC.
I tried doing a factory reset on the WH-1000XM5's but it didn't change anything.
I also tried removing and reinstalling the Windows Bluetooth drivers - also no change.

Unfortunately, I don't have another pair of headphones that have multipoint capability, or I would try a different Bluetooth device.

I would appreciate any ideas/suggestions on this frustrating issue.

Thanks
Ultrarunner22
 

My Computer My Computer

At a glance

Dual-Boot Windows 11 / Ubuntu 20.04.3AMD Ryzen 7 3700X32GB DDR4 @ 3200MHzGigabyte GeForce RTX 2070 Super Windforce OC ...
OS
Dual-Boot Windows 11 / Ubuntu 20.04.3
Computer type
PC/Desktop
Manufacturer/Model
Asus
CPU
AMD Ryzen 7 3700X
Motherboard
Asus Tuf Gaming X570 Plus WiFi
Memory
32GB DDR4 @ 3200MHz
Graphics Card(s)
Gigabyte GeForce RTX 2070 Super Windforce OC 3X 8G
Sound Card
OBD: Realtek S 1200A, USB: Behringer UMC202HD
Monitor(s) Displays
Main: Asus Tuf Gaming VG27AQL1A, #2: NEC EA244WMi, #3: Samsung 2494HS
Screen Resolution
2560 X 1440 @ 144Hz
Hard Drives
2ea WD Blue SN550 NVMe M.2 1TB SSD
PSU
Seasonic Focus GM-750
Case
Fractal Designs Meshify C (no glass)
Cooling
CPU: AMD Ryzen stock cooler, Case: 2x 140mm front, 1x 120mm rear, 1x 120mm top
Keyboard
Glorious GMMK with Pudding Keycaps
Mouse
UtechSmart Venus MMO Gaming mouse
Internet Speed
100Mb/s
Browser
Firefox ver 93.0 64-bit
Antivirus
ESET Internet Security Suite
I would appreciate any ideas/suggestions on this frustrating issue.
Might be a Sony issue..., my Jabra Cans work okay, play one, the other pauses and vise versa, no matter which device was paired first.
Does the Sony app have settings for the anomaly?
 

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    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home
Turned out there is too much noise on the mic input, so the WH-1000XM5 remains connected to it rather than the phone.
Unplugging the 3.5mm plug anc 6ft patch cable from the mic jack on the front of the PC solved the problem.
I am going to try plugging the patch cable into one of the rear-panel connectors. Those jacks are mounted directly to the MOBO, unlike the front panel jacks that run through 1m of poor quality cable.
 

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My Computer My Computer

At a glance

Dual-Boot Windows 11 / Ubuntu 20.04.3AMD Ryzen 7 3700X32GB DDR4 @ 3200MHzGigabyte GeForce RTX 2070 Super Windforce OC ...
OS
Dual-Boot Windows 11 / Ubuntu 20.04.3
Computer type
PC/Desktop
Manufacturer/Model
Asus
CPU
AMD Ryzen 7 3700X
Motherboard
Asus Tuf Gaming X570 Plus WiFi
Memory
32GB DDR4 @ 3200MHz
Graphics Card(s)
Gigabyte GeForce RTX 2070 Super Windforce OC 3X 8G
Sound Card
OBD: Realtek S 1200A, USB: Behringer UMC202HD
Monitor(s) Displays
Main: Asus Tuf Gaming VG27AQL1A, #2: NEC EA244WMi, #3: Samsung 2494HS
Screen Resolution
2560 X 1440 @ 144Hz
Hard Drives
2ea WD Blue SN550 NVMe M.2 1TB SSD
PSU
Seasonic Focus GM-750
Case
Fractal Designs Meshify C (no glass)
Cooling
CPU: AMD Ryzen stock cooler, Case: 2x 140mm front, 1x 120mm rear, 1x 120mm top
Keyboard
Glorious GMMK with Pudding Keycaps
Mouse
UtechSmart Venus MMO Gaming mouse
Internet Speed
100Mb/s
Browser
Firefox ver 93.0 64-bit
Antivirus
ESET Internet Security Suite

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