Windows 11 Upgrade

BKOmega

Member
Local time
7:31 PM
Posts
2
Location
Warwick
OS
Windows 10
Hi,

I've been struggling to upgrade my Win10 21H1 build to Windows 11 for some time now and WindowsUpdate keeps failing with the following error.

Code:
SetupDiag version: 1.6.2107.27002
System Information:
    Machine Name = WINDOWS-GH50T0R
    Manufacturer = ASUS
    Model = System Product Name
    HostOSArchitecture = 1033
    FirmwareType = UEFI
    BiosReleaseDate = 20210604000000.000000+000
    BiosVendor = 3801
    BiosVersion = 3801
    HostOSVersion =
    HostOSBuildString = 19041.1.amd64fre.vb_release.191206-1406
    TargetOSBuildString = 10.0.22000.160 (co_release_svc_prod2.210811-1701)
    HostOSLanguageId =
    HostOSEdition = Professional
    RegisteredAV = Windows Defender
    FilterDrivers = FileInfo
    UpgradeStartTime = 20/10/2021 09:15:12
    UpgradeEndTime = 20/10/2021 09:27:02
    UpgradeElapsedTime = 00:11:50
    CV = uAH4g2VmOE2V854Y
    ReportId = 8457F286-999E-455E-A887-723E5FB24A7E


Error: SetupDiag reports abrupt down-level failure.
Last Operation: Finalize
Error: 0x800700B7 - 0x60016
LogEntry: 2021-10-20 09:26:48, Error                 SP         CUpdateBootCode::DoExecute: An error occurred while servicing the boot files from [C:\$WINDOWS.~BT\Sources\Boot]. Error: 0x800700B7[gle=0x000000b7]

Refer to "https://docs.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information.

Last Setup Phase:
Phase Name: Finalize
    Phase Started: 20/10/2021 09:26:44
    Phase Ended: 01/01/0001 00:00:00
    Phase Time Delta: 00:00:00
    Completed Successfully? False


Last Setup Operation:
Operation Name: Update Boot Code
    Operation Started: 20/10/2021 09:26:47
    Operation Ended: 01/01/0001 00:00:00
    Operation Time Delta: 0:00:00:00.0000000
    Completed Successfully? False

To run through what I've tried, I disabled or rather uninstalled BitDefender and run the following commands:
  • Dism /online /cleanup-image /checkhealth
  • Dism /online /cleanup-image /scanhealth
  • Dism /online /cleanup-image /restorehealth
  • sfc /scannow
  • Dism /online /Cleanup-Image /StartComponentCleanup /ResetBase
  • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
  • ren C:\Windows\System32\catroot2 Catroot2.old

What should I try next?
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 9 5950X
    Motherboard
    ASUS ROG Crosshair VIII Formula
    Memory
    Corsair Dominator Platinum 4x16 3600
    Graphics Card(s)
    NVidia Geforce RTX 3090
    Hard Drives
    1x Samsung SSD 860 Evo 4TB
    1x Force MP600
    4x Seagate BarraCuda 8TB Sata

FreeBooter

Well-known member
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10:31 PM
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541
OS
Windows 11
You should uninstall BitDefender to see problem resolves, if not try upgrading using Windows 11 Installation Assistant.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

zbook

Well-known member
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Local time
1:31 PM
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367
OS
Windows 10

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

BKOmega

Member
Thread Starter
Local time
7:31 PM
Posts
2
Location
Warwick
OS
Windows 10
You should uninstall BitDefender to see problem resolves, if not try upgrading using Windows 11 Installation Assistant.

Sorry I wasn't clear BitDefender was uninstalled.
Please send the Upgrade error code to Microsoft via the Feedback Hub:

I've submitted but based on previous experience I'll be lucky to get a response before Windows 12 comes out.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 9 5950X
    Motherboard
    ASUS ROG Crosshair VIII Formula
    Memory
    Corsair Dominator Platinum 4x16 3600
    Graphics Card(s)
    NVidia Geforce RTX 3090
    Hard Drives
    1x Samsung SSD 860 Evo 4TB
    1x Force MP600
    4x Seagate BarraCuda 8TB Sata

Tekkie Boy

Member
Local time
8:31 PM
Posts
12
OS
Win 11
@BKOmega

It seems that the BCD Store or/and the EFI Partition has a Problem.

You could try first if it helps to rebuild the BCD store and if it does not help to rebuild the EFI partition along with the BCD store.
 

My Computer

System One

  • OS
    Win 11
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