Windows 11 Upgrade


BKOmega

Member
Local time
2:40 PM
Posts
2
Location
Warwick
OS
Windows 10
Hi,

I've been struggling to upgrade my Win10 21H1 build to Windows 11 for some time now and WindowsUpdate keeps failing with the following error.

Code:
SetupDiag version: 1.6.2107.27002
System Information:
    Machine Name = WINDOWS-GH50T0R
    Manufacturer = ASUS
    Model = System Product Name
    HostOSArchitecture = 1033
    FirmwareType = UEFI
    BiosReleaseDate = 20210604000000.000000+000
    BiosVendor = 3801
    BiosVersion = 3801
    HostOSVersion =
    HostOSBuildString = 19041.1.amd64fre.vb_release.191206-1406
    TargetOSBuildString = 10.0.22000.160 (co_release_svc_prod2.210811-1701)
    HostOSLanguageId =
    HostOSEdition = Professional
    RegisteredAV = Windows Defender
    FilterDrivers = FileInfo
    UpgradeStartTime = 20/10/2021 09:15:12
    UpgradeEndTime = 20/10/2021 09:27:02
    UpgradeElapsedTime = 00:11:50
    CV = uAH4g2VmOE2V854Y
    ReportId = 8457F286-999E-455E-A887-723E5FB24A7E


Error: SetupDiag reports abrupt down-level failure.
Last Operation: Finalize
Error: 0x800700B7 - 0x60016
LogEntry: 2021-10-20 09:26:48, Error                 SP         CUpdateBootCode::DoExecute: An error occurred while servicing the boot files from [C:\$WINDOWS.~BT\Sources\Boot]. Error: 0x800700B7[gle=0x000000b7]

Refer to "https://docs.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information.

Last Setup Phase:
Phase Name: Finalize
    Phase Started: 20/10/2021 09:26:44
    Phase Ended: 01/01/0001 00:00:00
    Phase Time Delta: 00:00:00
    Completed Successfully? False


Last Setup Operation:
Operation Name: Update Boot Code
    Operation Started: 20/10/2021 09:26:47
    Operation Ended: 01/01/0001 00:00:00
    Operation Time Delta: 0:00:00:00.0000000
    Completed Successfully? False

To run through what I've tried, I disabled or rather uninstalled BitDefender and run the following commands:
  • Dism /online /cleanup-image /checkhealth
  • Dism /online /cleanup-image /scanhealth
  • Dism /online /cleanup-image /restorehealth
  • sfc /scannow
  • Dism /online /Cleanup-Image /StartComponentCleanup /ResetBase
  • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
  • ren C:\Windows\System32\catroot2 Catroot2.old

What should I try next?
 
Last edited:

My Computer My Computer

At a glance

Windows 10AMD Ryzen 9 5950XCorsair Dominator Platinum 4x16 3600NVidia Geforce RTX 3090
OS
Windows 10
Computer type
PC/Desktop
CPU
AMD Ryzen 9 5950X
Motherboard
ASUS ROG Crosshair VIII Formula
Memory
Corsair Dominator Platinum 4x16 3600
Graphics Card(s)
NVidia Geforce RTX 3090
Hard Drives
1x Samsung SSD 860 Evo 4TB
1x Force MP600
4x Seagate BarraCuda 8TB Sata
You should uninstall BitDefender to see problem resolves, if not try upgrading using Windows 11 Installation Assistant.

 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
You should uninstall BitDefender to see problem resolves, if not try upgrading using Windows 11 Installation Assistant.

Sorry I wasn't clear BitDefender was uninstalled.
Please send the Upgrade error code to Microsoft via the Feedback Hub:

I've submitted but based on previous experience I'll be lucky to get a response before Windows 12 comes out.
 

My Computer My Computer

At a glance

Windows 10AMD Ryzen 9 5950XCorsair Dominator Platinum 4x16 3600NVidia Geforce RTX 3090
OS
Windows 10
Computer type
PC/Desktop
CPU
AMD Ryzen 9 5950X
Motherboard
ASUS ROG Crosshair VIII Formula
Memory
Corsair Dominator Platinum 4x16 3600
Graphics Card(s)
NVidia Geforce RTX 3090
Hard Drives
1x Samsung SSD 860 Evo 4TB
1x Force MP600
4x Seagate BarraCuda 8TB Sata
@BKOmega

It seems that the BCD Store or/and the EFI Partition has a Problem.

You could try first if it helps to rebuild the BCD store and if it does not help to rebuild the EFI partition along with the BCD store.
 

My Computer My Computer

At a glance

Win 11
OS
Win 11
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