Windows Update and Installation Gives Blue Troubleshoot Screen After Reboot and Doesn't Continue Update/Installation (0xc1900101)


Warlin Door

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Windows 11
I think the title is long and descriptive enough. But let's summarize my story.

I recently got out of Insider Preview because my system didn't get 24H2 yet and I thought maybe this helps. Then there was 23H2 update in Windows Update even I'm already at 23H2. I thought I'm downgrading to stable one instead of Insider one. So installed it, when the update told me to reboot my computer I did so and there was "We are doing updates" black screen like usual. Then the computer shut down completely. Here comes the problem. When computer boots again it welcomes me with the blue troubleshoot screen where you can do troubleshoot things or leave to the desktop. So I leave to the desktop and nothing changed, Windows Update says that it had a problem updating my system and gives me error of 0xc1900101. I also used ISO generator and Installation Assistant but they are same with that. I don't want to do a fresh install because I have bunch of things to restore.

Here's what I tried to fix that.

Uninstall my Asus System Control Interface V3 because I read that can fix the issue in Microsoft Answers.
Update my Asus System Control Interface V3 because I read that can fix the issue in Asus website.
Did a sfc /scannow then it didn't work so did the DISM thing. Then did sfc /scannow again.

Lastly, here's my setup.

Asus Vivoobook 15X (X1503ZA)
i5 12500h
2*8 gb of ram
W11 23H2 (22635.4515)
 
Windows Build/Version
22635.4515

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook 15X (X1503ZA)
    CPU
    i5 12500H
    Motherboard
    -
    Memory
    2*8 GB DDR4
    Graphics Card(s)
    Integrated Iris
If a recently installed a update that has rendered your Windows 10 or Windows 11 computer unbootable, you can use the Windows Recovery Environment Options to uninstall the newly installed update.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
If a recently installed a update that has rendered your Windows 10 or Windows 11 computer unbootable, you can use the Windows Recovery Environment Options to uninstall the newly installed update.

Maybe you misunderstood me because of my lack in English but I don't think an update did that. My problem is I can't do the update. But if you didn't misunderstood me, I will try what you mentioned.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook 15X (X1503ZA)
    CPU
    i5 12500H
    Motherboard
    -
    Memory
    2*8 GB DDR4
    Graphics Card(s)
    Integrated Iris
Are you having this screen?

Can you post picture of Blue screen?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Are you having this screen?

Can you post picture of Blue screen?
Not from my PC but it's something like that. I think it's called troubleshoot menu.1000059910.webp
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook 15X (X1503ZA)
    CPU
    i5 12500H
    Motherboard
    -
    Memory
    2*8 GB DDR4
    Graphics Card(s)
    Integrated Iris
Any error message when you power on the computer?

That screen is Windows recovery environment where you troubleshoot Windows 11 like using System Restore tool.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Any error message when you power on the computer?

That screen is Windows recovery environment where you troubleshoot Windows 11 like using System Restore tool.
No message popping up but I have 0xc1900101 error code in Windows Update.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook 15X (X1503ZA)
    CPU
    i5 12500H
    Motherboard
    -
    Memory
    2*8 GB DDR4
    Graphics Card(s)
    Integrated Iris
If you can't boot that does not mean error message from Windows update cause of it, but if you want you can uninstall the newest update from recovery mode.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
If you can't boot that does not mean error message from Windows update cause of it, but if you want you can uninstall the newest update from recovery mode.
I can boot to windows but I can't finish the update process.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook 15X (X1503ZA)
    CPU
    i5 12500H
    Motherboard
    -
    Memory
    2*8 GB DDR4
    Graphics Card(s)
    Integrated Iris
I can boot to windows but I can't finish the update process.
Use Windows Update Troubleshooter.


  • Right-click on Start button and pick Settings
  • Go to System > Troubleshoot
  • Click on Other Troubleshooters > Windows Update and click Run button.



Download Windows updates manually.


  • Go to the official Microsoft update catalog;
  • Enter a specific update code, for example, KB4481031
  • Select the correct version and click Download
  • Click on the link and Windows will update your computer



Resetting the Windows Update components can usually solve these types of issues.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Use Windows Update Troubleshooter.


  • Right-click on Start button and pick Settings
  • Go to System > Troubleshoot
  • Click on Other Troubleshooters > Windows Update and click Run button.



Download Windows updates manually.


  • Go to the official Microsoft update catalog;
  • Enter a specific update code, for example, KB4481031
  • Select the correct version and click Download
  • Click on the link and Windows will update your computer



Resetting the Windows Update components can usually solve these types of issues.

Didn't work. Same thing happened.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook 15X (X1503ZA)
    CPU
    i5 12500H
    Motherboard
    -
    Memory
    2*8 GB DDR4
    Graphics Card(s)
    Integrated Iris
Use Windows Update Troubleshooter.


  • Right-click on Start button and pick Settings
  • Go to System > Troubleshoot
  • Click on Other Troubleshooters > Windows Update and click Run button.



Download Windows updates manually.


  • Go to the official Microsoft update catalog;
  • Enter a specific update code, for example, KB4481031
  • Select the correct version and click Download
  • Click on the link and Windows will update your computer



Resetting the Windows Update components can usually solve these types of issues.

now my PC doesn't turn on at all. any idea? I have important files to save.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook 15X (X1503ZA)
    CPU
    i5 12500H
    Motherboard
    -
    Memory
    2*8 GB DDR4
    Graphics Card(s)
    Integrated Iris
Any error message when you boot your computer.

Use System restore tool.

The log file created by Startup Repair can help to find out the cause of the boot problem. In this video, i will explain how to use the Startup Repair tool to troubleshoot boot problems in Windows 10 and Windows 11.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
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