coolingwater
New member
- Local time
- 8:45 AM
- Posts
- 3
- OS
- Windows 11
Hello everyone,
I would appreciate if you could help me with an issue ive been facing this week. I have been trying to update (Security Intelligence Update for Microsoft Defender Antivirus KB2267602 (Version 1.401.551.0) - Current Channel (Broad) but I keep getting this error "Install error - 0x80070643" (pic attached). I tried to update because i noticed my Windows Security Threat and Virus and threat protection wouldn't turn on. I am not sure if this issue is related but everytime i tried to restart the threat protection, it keeps failing.
I am running windows security along side malwarebytes but have not run in to this issue before. Periodically i would only see a message saying "Page not available, your IT administrator has limited access to some area of this app...", although my windows 11 account is personal and not connected to any university/office account. I have doubled check this prior. Just a side not to this is that i get this message when trying to turn on real-rime protection via Microsoft Defender. I apologies if this isn't related.
Also other error when trying to restart yields a "unexpected error, we ran into a problem..." message.
Some of the fixes i've tried were:
Running dism and sfc scannow and deleting some files in C:\Windows\SoftwareDistribution and restarting the update, just to name a few.
I've run malwarebytes but it did not find any virus/malware, I am not sure what the issue could be. I hope its not a virus/malware but either way I would appreciate any help you may provide.
Thank you for your time.
I would appreciate if you could help me with an issue ive been facing this week. I have been trying to update (Security Intelligence Update for Microsoft Defender Antivirus KB2267602 (Version 1.401.551.0) - Current Channel (Broad) but I keep getting this error "Install error - 0x80070643" (pic attached). I tried to update because i noticed my Windows Security Threat and Virus and threat protection wouldn't turn on. I am not sure if this issue is related but everytime i tried to restart the threat protection, it keeps failing.
I am running windows security along side malwarebytes but have not run in to this issue before. Periodically i would only see a message saying "Page not available, your IT administrator has limited access to some area of this app...", although my windows 11 account is personal and not connected to any university/office account. I have doubled check this prior. Just a side not to this is that i get this message when trying to turn on real-rime protection via Microsoft Defender. I apologies if this isn't related.
Also other error when trying to restart yields a "unexpected error, we ran into a problem..." message.
Some of the fixes i've tried were:
Running dism and sfc scannow and deleting some files in C:\Windows\SoftwareDistribution and restarting the update, just to name a few.
I've run malwarebytes but it did not find any virus/malware, I am not sure what the issue could be. I hope its not a virus/malware but either way I would appreciate any help you may provide.
Thank you for your time.
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My Computer
At a glance
Windows 11
- OS
- Windows 11
- Computer type
- PC/Desktop
- Manufacturer/Model
- Custom
