Wired desktop has to restart in order to connect to internet


nitewulf

Well-known member
Local time
3:01 AM
Posts
20
Visit site
OS
Windows 11 (beta)
I have a custom-built desktop PC running Windows 11 Pro, 23H2 build 22631.2792. Motherboard is Asus Z390-E gaming. PC is wired via cat6 cable to router. Sometime within the last week or so, when I boot up in the morning, I don't have internet access. If I restart the computer, it then connects to the internet and stays connected until I turn it off late at night. I have searched the internet for this problem and it appears others are having the same issue with Windows 11. I've reset the network settings, installed the original LAN driver from Asus' website and unchecked "allow windows to turn off this device to save power" in power management. I don't think it's the cable as there would be intermittent outages. At this point, I'm suspecting that the most recent Windows 11 update broke something as in not compatible with network drivers. I realize there are some things I still need to try, but was just wondering if anyone else had this problem after a recent Windows 11 update. My next step will probably be to try and do a system restore prior to the last update or uninstall the last update if I can.
 

My Computer

System One

  • OS
    Windows 11 (beta)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-Built
    CPU
    i9-9900KF
    Motherboard
    Asus ROG STRIX Z390-E Gaming
    Memory
    G.Skill DDR4-2132 32GB XMP 2.0
    Graphics Card(s)
    Asus Turbo GeForce RTX 2080 Ti
    Sound Card
    Creative Soundblaster G6
    Monitor(s) Displays
    Dell P2715Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 970 Evo 1TB x 2
    PSU
    EVGA 750
    Case
    Fractal 5
    Cooling
    Fractal Celsius S24
    Keyboard
    Corsair K55
    Mouse
    Razer
    Internet Speed
    300
    Browser
    Edge, Chrome and Firefox
    Antivirus
    Windows Defender
Have you checked your UEFI settings for anything related to Ethernet ports?

Windows 11 does have, for some manufacturers, the ability to update the UEFI firmware too. Check the WU history --> Driver Updates (and Other Updates) to see if there is mention of a UEFI update for your system.

Also in Driver Updates, see if the driver for your NIC was updated any time recently.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
This only happens when the computer is turned off for the night or if you turn it off now for five minutes and turn it back on ?
 

My Computer

System One

  • OS
    Microsoft Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI MS-7D98
    CPU
    Intel Core i5-13490F
    Motherboard
    MSI B760 GAMING PLUS WIFI
    Memory
    2 x 16 Patriot Memory (PDP Systems) PSD516G560081
    Graphics Card(s)
    GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
    Sound Card
    Bluetooth Аудио
    Monitor(s) Displays
    INNOCN 15K1F
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD_BLACK SN770 250GB
    KINGSTON SNV2S1000G (ELFK0S.6)
    PSU
    Thermaltake Toughpower GF3 1000W
    Case
    CG560 - DeepCool
    Cooling
    ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
    Keyboard
    Corsair K70 RGB TKL
    Mouse
    Corsair KATAR PRO XT
    Internet Speed
    100 Mbps
    Browser
    Firefox
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    https://www.userbenchmark.com/UserRun/66553205
This only happens when the computer is turned off for the night or if you turn it off now for five minutes and turn it back on ?
This morning it did happen after a shutdown, but since then I've changed the network drivers. I just shut it down for 10 minutes and it came up with internet access. I'll see what happens in the morning and report back.

Johnlgalt: No UEFI updates that I am aware of. I had been using the Intel Update Tool and it seemed like it was always installing a newer driver. If the problem persists tomorrow, I'm going to restore prior to the Nov. 30th update which is about when the problem began.
 

My Computer

System One

  • OS
    Windows 11 (beta)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-Built
    CPU
    i9-9900KF
    Motherboard
    Asus ROG STRIX Z390-E Gaming
    Memory
    G.Skill DDR4-2132 32GB XMP 2.0
    Graphics Card(s)
    Asus Turbo GeForce RTX 2080 Ti
    Sound Card
    Creative Soundblaster G6
    Monitor(s) Displays
    Dell P2715Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 970 Evo 1TB x 2
    PSU
    EVGA 750
    Case
    Fractal 5
    Cooling
    Fractal Celsius S24
    Keyboard
    Corsair K55
    Mouse
    Razer
    Internet Speed
    300
    Browser
    Edge, Chrome and Firefox
    Antivirus
    Windows Defender
It's working fine for me (22631.2715).
Connection to the provider via PPPoE.
But I turn off the router when I'm not using it for a long time.
The router is a separate computer with Linux OS and does not depend on Windows. You probably know it without me.
Try to access the web interface of the router, for example 192.168.1.1 (or whatever it is).
There you can enable logging.
I'm curious, I'll try keeping the router on overnight tonight.
 

My Computer

System One

  • OS
    Microsoft Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI MS-7D98
    CPU
    Intel Core i5-13490F
    Motherboard
    MSI B760 GAMING PLUS WIFI
    Memory
    2 x 16 Patriot Memory (PDP Systems) PSD516G560081
    Graphics Card(s)
    GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
    Sound Card
    Bluetooth Аудио
    Monitor(s) Displays
    INNOCN 15K1F
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD_BLACK SN770 250GB
    KINGSTON SNV2S1000G (ELFK0S.6)
    PSU
    Thermaltake Toughpower GF3 1000W
    Case
    CG560 - DeepCool
    Cooling
    ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
    Keyboard
    Corsair K70 RGB TKL
    Mouse
    Corsair KATAR PRO XT
    Internet Speed
    100 Mbps
    Browser
    Firefox
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    https://www.userbenchmark.com/UserRun/66553205
I just installed 2792 via in-place upgrade to fix a problem I was having in 2715.

I have done short reboots already, and had no issues. I, too, will keep an eye on mine and see if it acts up after a longer shutdown period.
 

My Computers

System One System Two

  • OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
Well, good news this morning (knock on wood). It came up with internet access. I'm thinking maybe a recent update is somehow causing issues with certain drivers. If it happens again, I'll dive into it further and report.
 

My Computer

System One

  • OS
    Windows 11 (beta)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-Built
    CPU
    i9-9900KF
    Motherboard
    Asus ROG STRIX Z390-E Gaming
    Memory
    G.Skill DDR4-2132 32GB XMP 2.0
    Graphics Card(s)
    Asus Turbo GeForce RTX 2080 Ti
    Sound Card
    Creative Soundblaster G6
    Monitor(s) Displays
    Dell P2715Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 970 Evo 1TB x 2
    PSU
    EVGA 750
    Case
    Fractal 5
    Cooling
    Fractal Celsius S24
    Keyboard
    Corsair K55
    Mouse
    Razer
    Internet Speed
    300
    Browser
    Edge, Chrome and Firefox
    Antivirus
    Windows Defender
I thought I would update this thread as the OP and finally solved the problem. My wired speeds would start out fast (1 GBs) and drop to only 100 MBs after a while. I switched to the built in wifi on the MB and it did the same thing, started out at 600+MBs and dropped to 90MBs after a while. A restart restored the speed for a little while. Other devices such as cell phones, laptops had no issue so I was thinking it could not be the router. I was going to reinstall windows 11 when I spotted a forum post where a person said to check if I had Zoom or any such programs installed. I don't use Zoom, but I noticed, in checking all apps on my PC that an update must have installed Microsoft Teams. I've never used it and when I tried to open it, there was an error message stating: "Ooops-we have a problem". The program must have never installed correctly. Anyway, once I uninstalled Microsoft Teams, my speeds (both wired and wireless are where they should be and have not dropped since. Had I run resource monitor from the beginning I might have spotted it earlier. Anyway, hope this might help someone else.
 

My Computer

System One

  • OS
    Windows 11 (beta)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-Built
    CPU
    i9-9900KF
    Motherboard
    Asus ROG STRIX Z390-E Gaming
    Memory
    G.Skill DDR4-2132 32GB XMP 2.0
    Graphics Card(s)
    Asus Turbo GeForce RTX 2080 Ti
    Sound Card
    Creative Soundblaster G6
    Monitor(s) Displays
    Dell P2715Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 970 Evo 1TB x 2
    PSU
    EVGA 750
    Case
    Fractal 5
    Cooling
    Fractal Celsius S24
    Keyboard
    Corsair K55
    Mouse
    Razer
    Internet Speed
    300
    Browser
    Edge, Chrome and Firefox
    Antivirus
    Windows Defender

Latest Support Threads

Back
Top Bottom