Solved WSL installation error


Buster20

Member
Local time
8:57 AM
Posts
5
OS
Windows 11
Hi all,
I'm running Windows 11 and I tried to install WSL. Everything seemed to be going well until I got this message"
WslRegisterDistribution failed with error: 0x80370102
When I try to run Ubuntu, I get the following:
Error: 0x80370102 The virtual machine could not be started because a required feature is not installed.

What required feature am I supposed to have installed? I looked at WSL posts on this forum but didn't see anything resembling my problem.

Regards,
Buster20
 
Windows Build/Version
Windows 11, version 21H2, OS Build 22000.258

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    Asus TUF Gaming X570-Plus (WiFi)
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon RX 5600 XT
    Sound Card
    Incorporated
    Monitor(s) Displays
    BenQ 28" 4K
    Screen Resolution
    2560X1440 (Recom. Res. is 3840X2160)
    Hard Drives
    Samsung EVO 970 500 GB
    PSU
    ? 650 Watts
    Case
    Corsair
    Cooling
    AMD Wraith Prism LED cooler
    Keyboard
    AZIO Mechanical KB501
    Mouse
    Logitech M325c
    Internet Speed
    400 Mb/sec
    Browser
    Google Chrome
    Antivirus
    Windows
Are you executing Wsl.exe --install command?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    Asus TUF Gaming X570-Plus (WiFi)
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon RX 5600 XT
    Sound Card
    Incorporated
    Monitor(s) Displays
    BenQ 28" 4K
    Screen Resolution
    2560X1440 (Recom. Res. is 3840X2160)
    Hard Drives
    Samsung EVO 970 500 GB
    PSU
    ? 650 Watts
    Case
    Corsair
    Cooling
    AMD Wraith Prism LED cooler
    Keyboard
    AZIO Mechanical KB501
    Mouse
    Logitech M325c
    Internet Speed
    400 Mb/sec
    Browser
    Google Chrome
    Antivirus
    Windows
WSL will install the Ubuntu distribution by default using the wsl --install command.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Did you happen to enable the Windows Subsystem for Linux using the Microsoft Store? I tried that last night and ran into this exact issue.

Go to Start, Windows Features and tick the box for WIndows Subsystem for Linux and Virtual Machine Platform. Restart the computer. Then try your Ubuntu install again...I bet it works this time.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink SEI8
    CPU
    Intel Core i5-8279u
    Motherboard
    AZW SEI
    Memory
    32GB DDR4 2666Mhz
    Graphics Card(s)
    Intel Iris Plus 655
    Sound Card
    Intel SST
    Monitor(s) Displays
    Asus ProArt PA278QV
    Screen Resolution
    2560x1440
    Hard Drives
    512GB NVMe
    PSU
    NA
    Case
    NA
    Cooling
    NA
    Keyboard
    NA
    Mouse
    NA
    Internet Speed
    500/50
    Browser
    Edge
    Antivirus
    Defender
    Other Info
    Mini PC used for testing Windows 11.
  • Operating System
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Ryzen 9 5900x
    Motherboard
    Asus Rog Strix X570-E Gaming
    Memory
    64GB DDR4-3600
    Graphics card(s)
    EVGA GeForce 3080 FT3 Ultra
    Sound Card
    Onboard
    Monitor(s) Displays
    ASUS TUF Gaming VG27AQ. ASUS ProArt Display PA278QV 27” WQHD
    Screen Resolution
    2560x1440
    Hard Drives
    2TB WD SN850 PCI-E Gen 4 NVMe
    2TB Sandisk Ultra 2.5" SATA SSD
    PSU
    Seasonic Focus 850
    Case
    Fractal Meshify S2 in White
    Cooling
    Dark Rock Pro CPU cooler, 3 x 140mm case fans
    Mouse
    Logitech G9 Laser Mouse
    Keyboard
    Corsiar K65 RGB Lux
    Internet Speed
    500/50
    Browser
    Chrome
    Antivirus
    Defender.
WSL will install the Ubuntu distribution by default using the wsl --install command.
When I used that command, it didn't work. The command I used installed ubuntu but when I clicked on the ubuntu icon, I got the message you see in the op. It seems that there's "required feature" that isn't installed. I tried 'wsl update' and it updated but ubuntu still gives me the same error message. Weird.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    Asus TUF Gaming X570-Plus (WiFi)
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon RX 5600 XT
    Sound Card
    Incorporated
    Monitor(s) Displays
    BenQ 28" 4K
    Screen Resolution
    2560X1440 (Recom. Res. is 3840X2160)
    Hard Drives
    Samsung EVO 970 500 GB
    PSU
    ? 650 Watts
    Case
    Corsair
    Cooling
    AMD Wraith Prism LED cooler
    Keyboard
    AZIO Mechanical KB501
    Mouse
    Logitech M325c
    Internet Speed
    400 Mb/sec
    Browser
    Google Chrome
    Antivirus
    Windows
If you prefer to enable the features via the command line then launch an elevated prompt of your choice (for example, Command Prompt) and enter the following commands:

Code:
dism.exe /online /enable-feature /featurename:Microsoft-Windows-Subsystem-Linux /all /norestart


dism.exe /online /enable-feature /featurename:VirtualMachinePlatform /all /norestart

Once these commands have completed, reboot your machine and you will be ready to install the Linux kernel.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Did you happen to enable the Windows Subsystem for Linux using the Microsoft Store? I tried that last night and ran into this exact issue.

Go to Start, Windows Features and tick the box for WIndows Subsystem for Linux and Virtual Machine Platform. Restart the computer. Then try your Ubuntu install again...I bet it works this time.
Yes, I went to the store and tried it that way, but I haven't tried your other suggestion. Will do.
If you prefer to enable the features via the command line then launch an elevated prompt of your choice (for example, Command Prompt) and enter the following commands:

Code:
dism.exe /online /enable-feature /featurename:Microsoft-Windows-Subsystem-Linux /all /norestart


dism.exe /online /enable-feature /featurename:VirtualMachinePlatform /all /norestart

Once these commands have completed, reboot your machine and you will be ready to install the Linux kernel.
Tried that but it didn't work, I still get the following message:
Error: 0x80370102 The virtual machine could not be started because a required feature is not installed.
Could it be that the VM isn't loading, or isn't installed?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    Asus TUF Gaming X570-Plus (WiFi)
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon RX 5600 XT
    Sound Card
    Incorporated
    Monitor(s) Displays
    BenQ 28" 4K
    Screen Resolution
    2560X1440 (Recom. Res. is 3840X2160)
    Hard Drives
    Samsung EVO 970 500 GB
    PSU
    ? 650 Watts
    Case
    Corsair
    Cooling
    AMD Wraith Prism LED cooler
    Keyboard
    AZIO Mechanical KB501
    Mouse
    Logitech M325c
    Internet Speed
    400 Mb/sec
    Browser
    Google Chrome
    Antivirus
    Windows

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

My Computers

System One System Two

  • OS
    macOS 14.x (plus Windows 11, Debian, FreeBSD for ARM64)
    Computer type
    Laptop
    Manufacturer/Model
    MacBook Pro M1 MAX
    CPU
    Apple M1 Max (T6001) - 8 performance 2 efficiency cores
    Memory
    32GB LPDDR5
    Graphics Card(s)
    Apple M1 Max (32-core)
    Hard Drives
    a) 1TB SSD + + 1TB SD Card + external SSD Drives
    Browser
    1. Safari 2. DuckDuckGo
    Antivirus
    -
  • Operating System
    Windows 11 Pro, plus VirtualBox VMs: various Windows & Linux
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface Laptop Studio
    CPU
    i7
    Memory
    32GB
    Hard Drives
    1TB SSD, plus external SSDs for Virtual Machines etc.
    Browser
    1. MS Edge 2. DuckDuckGo
    Antivirus
    Defender

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    Asus TUF Gaming X570-Plus (WiFi)
    Memory
    16 GB
    Graphics Card(s)
    AMD Radeon RX 5600 XT
    Sound Card
    Incorporated
    Monitor(s) Displays
    BenQ 28" 4K
    Screen Resolution
    2560X1440 (Recom. Res. is 3840X2160)
    Hard Drives
    Samsung EVO 970 500 GB
    PSU
    ? 650 Watts
    Case
    Corsair
    Cooling
    AMD Wraith Prism LED cooler
    Keyboard
    AZIO Mechanical KB501
    Mouse
    Logitech M325c
    Internet Speed
    400 Mb/sec
    Browser
    Google Chrome
    Antivirus
    Windows
BINGO! I was reading some article at the MS Windows KB site and happened to fall upon that solution, activating SVM in the UEFI settings, and it worked. Thank you everyone, especially FreeBooter and LeLibran who also hit upon the solution. WSL Ubuntu is now working.
We are glad to know problem resolved!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Hi. New on the Forum. Just wanted to say, thanks for this thread - I had the same problem as Buster20. Decided to upgrade to W11 because of WSL, seemed more convenient than running my previous dual boot W10/Linux system (or running Linux in standalonne VM software). I have a habit of disabling anything in the BIOS that isn't rquired for the current use of my PCs, and forgot about having disabled Virtualization Technology!
 

My Computers

System One System Two

  • OS
    Windows 11 Home 64-bit
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel Core i5-1035G1 1GHz
    Motherboard
    HP 86C9 (U3EI) v56.33
    Memory
    8GB
    Graphics Card(s)
    Intel UHD
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Generic PnP
    Screen Resolution
    1920x1080 @ 1536x864
    Hard Drives
    KBG40ZNV256G KIOXIA 256GB SSD
    PSU
    Integrated
    Case
    Integrated
    Cooling
    Integrated
    Keyboard
    Standard PS/2 Integrated
    Mouse
    ELAN Touchpad Integrated
    Internet Speed
    40 Mb/sec download, 8.6 Mb/sec upload
    Browser
    Firefox Portable 94.0.1 64-bit
    Antivirus
    Integrated Windows 11
    Other Info
    Realtek RTL8821CE 802.11ac PCIe Network Adapter
  • Operating System
    Windows 10 Pro 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    MII Mini PC
    CPU
    Intel Penium J4205 1.5GHz
    Motherboard
    Noy Specified
    Memory
    8GB
    Graphics card(s)
    Intel HD
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Dell U2412
    Screen Resolution
    1920x1200
    Hard Drives
    SSD 128GB SATA-III
    PSU
    Integrated
    Case
    Integrated
    Cooling
    Fanless
    Mouse
    Logitech Wireless M185
    Keyboard
    Logitech Wireless K270
    Internet Speed
    40 Mb/sec download, 8.6 Mb/sec upload
    Browser
    Firefox Portable 94.0.1
    Antivirus
    Windows 10 Integrated
    Other Info
    Realtek PCIe GBE Controller

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