Solved Xbox app signs me out whenever I log out but doesn't log me back in

BrianInEngland · Mar 31, 2024

Whenever I log out of my user account, the Xbox app logs me out and can't log me in again (see error in pic).
I only noticed this today for the first time.

After a restart I'm logged into Xbox again

Helmut · Mar 31, 2024

Settings > Apps > Installed Apps.

All Xbox related stuff:
Gaming services
XBox
Xbox live

Click on 3 dots > Advanced options > Scroll down, Reset or Repair.

MS Store > Library > updates, obviously including Xbox related stuff.

Also any linked game clients like Steam etc, update those as well.

neves · Mar 31, 2024

Probably stops one of the XBOX services - which restarts on reboot.

Use Windows Search and type Services

- after you open the Services app click on Name (to sort all services by name) - and scroll down till you find the following:

:

Right click on each of those and click Start. Try to login after doing that.

BrianInEngland · Mar 31, 2024

I've not changed anything in any settings, this has only started since yesterday as far as I know. I rarely sign out of my PC anyway (I'm the only user).
Probably a glitch with Gaming services that updated yesterday. I'll see what happens when it updates again.

BrianInEngland · Mar 31, 2024

Update: The four services @neves mentioned are at the default settings and don't change whether I sign out of Windows desktop or reboot.
I signed out just now and this time Xbox showed me as still signed in, but I got the error code when launching a game.

I tried stopping and restarting the Live Auth manager service but this made no difference, had to reboot again.

neves · Apr 1, 2024

Some found this useful - while dealing with same issue:

When you get an error which displays an "error code" like in you screenshot: 0x89235113

Google for that error code - in this case google for 0x89235113 and you might bump into some topic with same issue - where someone already found a solution.

I don't use xbox - and usually i disable all xbox services. Thus, when you mention an issue related to XBOX login - was pretty sure it was about those (since their description fits perfectly). Apparently, there's also a Gaming service newly introduce with some update - which i don't have on my system (probably cause i removed and disabled as much as i was possible - of GameDVR). So hey, hope you'll find the answer in above video.

ShamrockRig · Apr 1, 2024

neves said:
Some found this useful - while dealing with same issue:

When you get an error which displays an "error code" like in you screenshot: 0x89235113

Google for that error code - in this case google for 0x89235113 and you might bump into some topic with same issue - where someone already found a solution.

I don't use xbox - and usually i disable all xbox services. Thus, when you mention an issue related to XBOX login - was pretty sure it was about those (since their description fits perfectly). Apparently, there's also a Gaming service newly introduce with some update - which i don't have on my system (probably cause i removed and disabled as much as i was possible - of GameDVR). So hey, hope you'll find the answer in above video.

Been happening since yesterday for a lot of people, Closing it down and re-opening it sorts it for me, Booted today and it signed in auto like usual so didn't notice it today

BrianInEngland · Apr 1, 2024

ShamrockRig said:
Been happening since yesterday for a lot of people, Closing it down and re-opening it sorts it for me, Booted today and it signed in auto like usual so didn't notice it today

I have to restart the PC to get it working again. As long as I don't sign out of my desktop it's fine