Solved Xbox app signs me out whenever I log out but doesn't log me back in


BrianInEngland

Well-known member
Pro User
VIP
Local time
9:19 AM
Posts
3,105
OS
Windows 11 Pro 25H2 (RP channel)
Whenever I log out of my user account, the Xbox app logs me out and can't log me in again (see error in pic).
I only noticed this today for the first time.

After a restart I'm logged into Xbox again
 

Attachments

  • Screenshot 2024-03-31 083816.png
    Screenshot 2024-03-31 083816.png
    6.8 KB · Views: 1

My Computer My Computer

At a glance

Windows 11 Pro 25H2 (RP channel)AMD Ryzen 7 9800X3D 8-core64GB Corsair Titanium 6000/CL30MSI Suprim 5080 SOC
OS
Windows 11 Pro 25H2 (RP channel)
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
AMD Ryzen 7 9800X3D 8-core
Motherboard
MEG X870E Godlike
Memory
64GB Corsair Titanium 6000/CL30
Graphics Card(s)
MSI Suprim 5080 SOC
Sound Card
Soundblaster AE-9
Monitor(s) Displays
ASUS TUF Gaming VG289Q
Screen Resolution
3840x2160
Hard Drives
Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
Samsung 990 Pro 2TB
Samsung 980 Pro 2TB
Samsung 870 Evo 4TB
Samsung 870 Evo 2TB
Samsung T9 4TB
PSU
Seasonic PX-2200
Case
Bequiet! Dark Base Pro 901
Cooling
Noctua NH-D15S Chromax black
Keyboard
Logitech G915 X (wired)
Mouse
Logitech G903 with PowerPlay charger
Internet Speed
900Mb/sec
Browser
Microsoft Edge
Antivirus
Windows Defender
Settings > Apps > Installed Apps.

All Xbox related stuff:
Gaming services
XBox
Xbox live

Click on 3 dots > Advanced options > Scroll down, Reset or Repair.

MS Store > Library > updates, obviously including Xbox related stuff.

Also any linked game clients like Steam etc, update those as well.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Probably stops one of the XBOX services - which restarts on reboot.

Use Windows Search and type Services

- after you open the Services app click on Name (to sort all services by name) - and scroll down till you find the following:

2024-03-31_185157.png:

Right click on each of those and click Start. Try to login after doing that.
 

My Computer My Computer

At a glance

WinDOS 25H2Intel & AMDSO-DIMM SK Hynix 15.8 GB Dual-Channel DDR4-26...nVidia RTX 2060 6GB Mobile GPU (TU106M)
OS
WinDOS 25H2
Computer type
Laptop
CPU
Intel & AMD
Memory
SO-DIMM SK Hynix 15.8 GB Dual-Channel DDR4-2666 (2 x 8 GB) 1329MHz (19-19-19-43)
Graphics Card(s)
nVidia RTX 2060 6GB Mobile GPU (TU106M)
Sound Card
Onbord Realtek ALC1220
Screen Resolution
1920 x 1080
Hard Drives
1x Samsung PM981 NVMe PCIe M.2 512GB / 1x Seagate Expansion ST1000LM035 1TB
I've not changed anything in any settings, this has only started since yesterday as far as I know. I rarely sign out of my PC anyway (I'm the only user).
Probably a glitch with Gaming services that updated yesterday. I'll see what happens when it updates again.
 
Last edited:

My Computer My Computer

At a glance

Windows 11 Pro 25H2 (RP channel)AMD Ryzen 7 9800X3D 8-core64GB Corsair Titanium 6000/CL30MSI Suprim 5080 SOC
OS
Windows 11 Pro 25H2 (RP channel)
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
AMD Ryzen 7 9800X3D 8-core
Motherboard
MEG X870E Godlike
Memory
64GB Corsair Titanium 6000/CL30
Graphics Card(s)
MSI Suprim 5080 SOC
Sound Card
Soundblaster AE-9
Monitor(s) Displays
ASUS TUF Gaming VG289Q
Screen Resolution
3840x2160
Hard Drives
Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
Samsung 990 Pro 2TB
Samsung 980 Pro 2TB
Samsung 870 Evo 4TB
Samsung 870 Evo 2TB
Samsung T9 4TB
PSU
Seasonic PX-2200
Case
Bequiet! Dark Base Pro 901
Cooling
Noctua NH-D15S Chromax black
Keyboard
Logitech G915 X (wired)
Mouse
Logitech G903 with PowerPlay charger
Internet Speed
900Mb/sec
Browser
Microsoft Edge
Antivirus
Windows Defender
Update: The four services @neves mentioned are at the default settings and don't change whether I sign out of Windows desktop or reboot.
I signed out just now and this time Xbox showed me as still signed in, but I got the error code when launching a game.

I tried stopping and restarting the Live Auth manager service but this made no difference, had to reboot again.
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2 (RP channel)AMD Ryzen 7 9800X3D 8-core64GB Corsair Titanium 6000/CL30MSI Suprim 5080 SOC
OS
Windows 11 Pro 25H2 (RP channel)
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
AMD Ryzen 7 9800X3D 8-core
Motherboard
MEG X870E Godlike
Memory
64GB Corsair Titanium 6000/CL30
Graphics Card(s)
MSI Suprim 5080 SOC
Sound Card
Soundblaster AE-9
Monitor(s) Displays
ASUS TUF Gaming VG289Q
Screen Resolution
3840x2160
Hard Drives
Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
Samsung 990 Pro 2TB
Samsung 980 Pro 2TB
Samsung 870 Evo 4TB
Samsung 870 Evo 2TB
Samsung T9 4TB
PSU
Seasonic PX-2200
Case
Bequiet! Dark Base Pro 901
Cooling
Noctua NH-D15S Chromax black
Keyboard
Logitech G915 X (wired)
Mouse
Logitech G903 with PowerPlay charger
Internet Speed
900Mb/sec
Browser
Microsoft Edge
Antivirus
Windows Defender
Some found this useful - while dealing with same issue:


When you get an error which displays an "error code" like in you screenshot: 0x89235113

Google for that error code - in this case google for 0x89235113 and you might bump into some topic with same issue - where someone already found a solution.

I don't use xbox - and usually i disable all xbox services. Thus, when you mention an issue related to XBOX login - was pretty sure it was about those (since their description fits perfectly). Apparently, there's also a Gaming service newly introduce with some update - which i don't have on my system (probably cause i removed and disabled as much as i was possible - of GameDVR). So hey, hope you'll find the answer in above video.
 

My Computer My Computer

At a glance

WinDOS 25H2Intel & AMDSO-DIMM SK Hynix 15.8 GB Dual-Channel DDR4-26...nVidia RTX 2060 6GB Mobile GPU (TU106M)
OS
WinDOS 25H2
Computer type
Laptop
CPU
Intel & AMD
Memory
SO-DIMM SK Hynix 15.8 GB Dual-Channel DDR4-2666 (2 x 8 GB) 1329MHz (19-19-19-43)
Graphics Card(s)
nVidia RTX 2060 6GB Mobile GPU (TU106M)
Sound Card
Onbord Realtek ALC1220
Screen Resolution
1920 x 1080
Hard Drives
1x Samsung PM981 NVMe PCIe M.2 512GB / 1x Seagate Expansion ST1000LM035 1TB
Some found this useful - while dealing with same issue:


When you get an error which displays an "error code" like in you screenshot: 0x89235113

Google for that error code - in this case google for 0x89235113 and you might bump into some topic with same issue - where someone already found a solution.

I don't use xbox - and usually i disable all xbox services. Thus, when you mention an issue related to XBOX login - was pretty sure it was about those (since their description fits perfectly). Apparently, there's also a Gaming service newly introduce with some update - which i don't have on my system (probably cause i removed and disabled as much as i was possible - of GameDVR). So hey, hope you'll find the answer in above video.
Been happening since yesterday for a lot of people, Closing it down and re-opening it sorts it for me, Booted today and it signed in auto like usual so didn't notice it today
 

My Computer My Computer

At a glance

11[email protected]Viper Steelseries 32gb@ 3600mhzGigabyte 2070 Super 8GB, +200 core + 600 memory
OS
11
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
[email protected]
Motherboard
Gigabyte Gaming X Z490
Memory
Viper Steelseries 32gb@ 3600mhz
Graphics Card(s)
Gigabyte 2070 Super 8GB, +200 core + 600 memory
Monitor(s) Displays
ASUS 4k HDR, Two 1080p Benq and Samsung
Screen Resolution
3840x2160/2560x1440/1920x1080
Hard Drives
Adata XPG SX8200 PRO 1tb
Samsung EVO 870 500GB
PSU
Corsair RX 650
Case
NZXT h510
Cooling
CM HYPER 212 RGB
Keyboard
Razer Ornata Chroma
Mouse
Steelseries Rival 710
Been happening since yesterday for a lot of people, Closing it down and re-opening it sorts it for me, Booted today and it signed in auto like usual so didn't notice it today
I have to restart the PC to get it working again. As long as I don't sign out of my desktop it's fine
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2 (RP channel)AMD Ryzen 7 9800X3D 8-core64GB Corsair Titanium 6000/CL30MSI Suprim 5080 SOC
OS
Windows 11 Pro 25H2 (RP channel)
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
AMD Ryzen 7 9800X3D 8-core
Motherboard
MEG X870E Godlike
Memory
64GB Corsair Titanium 6000/CL30
Graphics Card(s)
MSI Suprim 5080 SOC
Sound Card
Soundblaster AE-9
Monitor(s) Displays
ASUS TUF Gaming VG289Q
Screen Resolution
3840x2160
Hard Drives
Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
Samsung 990 Pro 2TB
Samsung 980 Pro 2TB
Samsung 870 Evo 4TB
Samsung 870 Evo 2TB
Samsung T9 4TB
PSU
Seasonic PX-2200
Case
Bequiet! Dark Base Pro 901
Cooling
Noctua NH-D15S Chromax black
Keyboard
Logitech G915 X (wired)
Mouse
Logitech G903 with PowerPlay charger
Internet Speed
900Mb/sec
Browser
Microsoft Edge
Antivirus
Windows Defender
A new update to Gaming Services this morning has fixed the problem.
I'll mark this thread as solved
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2 (RP channel)AMD Ryzen 7 9800X3D 8-core64GB Corsair Titanium 6000/CL30MSI Suprim 5080 SOC
OS
Windows 11 Pro 25H2 (RP channel)
Computer type
PC/Desktop
Manufacturer/Model
MSI
CPU
AMD Ryzen 7 9800X3D 8-core
Motherboard
MEG X870E Godlike
Memory
64GB Corsair Titanium 6000/CL30
Graphics Card(s)
MSI Suprim 5080 SOC
Sound Card
Soundblaster AE-9
Monitor(s) Displays
ASUS TUF Gaming VG289Q
Screen Resolution
3840x2160
Hard Drives
Samsung 9100 Pro 4TB (gen 5 x4, system drive/games)
Samsung 990 Pro 2TB
Samsung 980 Pro 2TB
Samsung 870 Evo 4TB
Samsung 870 Evo 2TB
Samsung T9 4TB
PSU
Seasonic PX-2200
Case
Bequiet! Dark Base Pro 901
Cooling
Noctua NH-D15S Chromax black
Keyboard
Logitech G915 X (wired)
Mouse
Logitech G903 with PowerPlay charger
Internet Speed
900Mb/sec
Browser
Microsoft Edge
Antivirus
Windows Defender
Bonjour, mon souci à moi c'est que je ne vois pas la section "Jeux" dans mes "paramètres" alors que j'ai windows 11 pro.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
HP/HP ProBook 650 GB Notebook PC
Bonjour, mon souci à moi c'est que je ne vois pas la section "Jeux" dans mes "paramètres" alors que j'ai windows 11 pro.
This is an English-language site; all posts must be made in English.
 

My Computers My Computers

  • At a glance

    Windows 11 WorkstationRyzen 9 5950XCorsair Vengeance RGB PRO Black 64GB (4x16GB)...ASUS AMD Radeon RX 6900 XT 16GB ROG Strix LC OC
    OS
    Windows 11 Workstation
    Computer type
    PC/Desktop
    Manufacturer/Model
    doofenshmirtz evil incorporated
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus ROG Crosshair VIII Formula
    Memory
    Corsair Vengeance RGB PRO Black 64GB (4x16GB) 3600MHz AMD Ryzen Tuned DDR4
    Graphics Card(s)
    ASUS AMD Radeon RX 6900 XT 16GB ROG Strix LC OC
    Sound Card
    Sound BlasterX Katana
    Monitor(s) Displays
    3 x27" Dell U2724D & 1 x 34" Dell U3415W
    Hard Drives
    Samsung 980 Pro 1TB M.2 2280 PCI-e 4.0 x4 NVMe Solid State
    Drive
    PSU
    ASUS ROG THOR 850W 80 Plus Platinum
    Case
    ASUS ROG Strix Helios Midi-Tower ARGB Gaming Case
    Cooling
    ASUS ROG Strix LC Performance RGB AIO CPU Liquid Cooler - 360mm
    Keyboard
    Logi Ergo
    Mouse
    Logitech MX Vertical
    Internet Speed
    1000/200 Mbps
    Browser
    Chrome
    Antivirus
    Windows Defender, Malwarebytes Pro
    Other Info
    HP M281 Printer
    Logitech Brio Stream webcam
    Logitech G Yeti orb mic
  • At a glance

    Windows 11 ProSnapdragon X2 Plus64GB
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Surface Laptop
    CPU
    Snapdragon X2 Plus
    Memory
    64GB
    Monitor(s) Displays
    15"
  • Nothing to see here.
Back
Top Bottom