As per the title. I updated one laptop last evening to 24H2 (via Windows Update). It appeared to go smoothly. A SFC afterwards shows no integrity violations. Left the machine running all night to let it do any indexing. Did not test anything out.
This morning I'm trying to use the laptop & all three browsers are unusable. I can open Chrome, Edge & Firefox OK & they all load the homepage as expected. I can navigate to links on the homepages, as well as any site which I have bookmarked. However the second I try & type (even only 1 letter) in the search bar/address bar - the browsers crash with no error. They just disappear. I have no pending updates in Windows Update or HP support Assistant. There is no dedicated GPU - it's running iris plus graphics. The same behaviour happens with private/incognito browsers are loaded, so not an extension issue.
Have cleared the cache etc, rebooted the computer, run a further SFC (no integrity violations) & the problem persists. Switching off hardware acceleration makes no difference. Found a post on Microsoft answers reporting the same exact behaviour (dated Nov 2024), & person just rolled back to 23h2 (no other solution provided), which fixed the problem.
I did check the list of known issues for 24h2 before updating, but nothing seemed to apply to my laptop. Can always rollback, but would like to troubleshoot first. Anyone else had this issue? How did you fix it?
(EDIT - if I go to Google (via bookmark) & then type in the search bar on google the same things happens - a crash anywhere from immediately to 6 seconds later. The letter(s) I type in never appears. I also can't search in the search field of the settings page in any browser either).
This morning I'm trying to use the laptop & all three browsers are unusable. I can open Chrome, Edge & Firefox OK & they all load the homepage as expected. I can navigate to links on the homepages, as well as any site which I have bookmarked. However the second I try & type (even only 1 letter) in the search bar/address bar - the browsers crash with no error. They just disappear. I have no pending updates in Windows Update or HP support Assistant. There is no dedicated GPU - it's running iris plus graphics. The same behaviour happens with private/incognito browsers are loaded, so not an extension issue.
Have cleared the cache etc, rebooted the computer, run a further SFC (no integrity violations) & the problem persists. Switching off hardware acceleration makes no difference. Found a post on Microsoft answers reporting the same exact behaviour (dated Nov 2024), & person just rolled back to 23h2 (no other solution provided), which fixed the problem.
I did check the list of known issues for 24h2 before updating, but nothing seemed to apply to my laptop. Can always rollback, but would like to troubleshoot first. Anyone else had this issue? How did you fix it?
(EDIT - if I go to Google (via bookmark) & then type in the search bar on google the same things happens - a crash anywhere from immediately to 6 seconds later. The letter(s) I type in never appears. I also can't search in the search field of the settings page in any browser either).
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My Computer
System One
-
- OS
- Windows 11 Pro
- Computer type
- Laptop
- Manufacturer/Model
- HP Zbook 15v
- CPU
- i7-8850H
- Memory
- 16GB
- Graphics Card(s)
- Intel UHD 530 + Quadro P600
- Monitor(s) Displays
- When used as a desktop - Dell P2415Q (4K)
- Screen Resolution
- 4K
- Hard Drives
- 1 x SSD
- Keyboard
- Logitech MX Keys
- Mouse
- Logitech MX Anywhere 3
- Internet Speed
- 4G Wireless Broadband. Speeds vary from 260/50 to 70/20 (Mb) depending on day/time.
- Browser
- Edge, Chrome. Firefox
- Antivirus
- Windows Defender. MBAM Pro
- Other Info
- No battery - spicy pillow removed. Laptop is permanently plugged in.
