Solved All three of my browsers block one website


I

ils

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windows 11 home
I’m not sure when this started, but today I tried to check my T-mobile bill by logging into the T-mobile website, T-Mobile & Sprint merged to create America's 5G leader in coverage (or T-Mobile or several others.) I got error messages from all three browsers (Edge, Firefox and Chrome).
On Firefox, I got: Secure Connection Failed An error occurred during a connection to www.t-mobile.com. PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
On the other two, I got: This site can’t be reached The webpage at T-Mobile & Sprint merged to create America's 5G leader in coverage might be temporarily down or it may have moved permanently to a new web address. ERR_FAILED

I also have a 2nd PC (WIN 10 Pro) next to the first. I had no trouble logging in to T-mobile on each of the three browsers.

The first thing I checked was the ‘Security’ tab on Internet Properties. There were no restricted sites listed, and all the settings were the same as on my 2nd PC.

What should I do next?
 
Windows Build/Version
win 11 version 21H2 build 22000.613

My Computer

System One

  • OS
    windows 11 home
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7 11700 processor(8 Core, 1
    Motherboard
    Dell Studio XPS 8900 Desktop Motherboard LGA1151 XJ8C4 0XJ8C4.
    Memory
    16GB, 8Gx2, DDR4, 2933MHz 370 AGHW
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1660 Ti 6GB GDDR6 490 BFUK
    Monitor(s) Displays
    2
    Screen Resolution
    1920x
    Hard Drives
    256GB M.2 PCIe NVMe Solid State Drive (WIN 11 home)
    + 1TB 7200 rpm 3.5" SATA
    + 2.5 inch 512MB Crucial SSDs (WIN 10 home)
    PSU
    500 W
    Case
    Mini Tower
    Cooling
    fan
    Keyboard
    basic Dell
    Mouse
    basic Dell
    Internet Speed
    50-100 MBps
    Browser
    firefox, chrome, edge
    Antivirus
    malwarebytes
I had no trouble getting into the site on my Windows 11 (with Defender Antivirus) computer. Are you running the same Antivirus on both computers?

p.s. I was using Firefox 99.0.1
 

My Computer

System One

  • OS
    Windows 11/Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 960
    CPU
    Intel Core 2 Duo CPU E8400 @ 3.00 GHz x 2
    Memory
    8 GB
    Graphics Card(s)
    Intel 4 Series Chipset Integrated Graphics Controller
    Monitor(s) Displays
    HP x22LED
    Hard Drives
    Crucial 250 GB SSD, HD 1Tb
The site opens up with a cookie pop-up. The pop-up maybe causing a warning to your PC to block it?

1649976582502.png
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    MSI MPG Gaming Edge Wifi (X570)
    Memory
    32GB Adata XPG DDR4
    Graphics Card(s)
    ASUS GTX 1070 8GB ROG
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
    PSU
    EVGA 600 Watts Gold
    Case
    Deepcool Genome II
    Cooling
    Deepcool Fryzen
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    "Moderna"
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
    Memory
    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Samsung M.2
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
    Cooling
    Deep Cool Archer Air Cooler
    Mouse
    Logitech G402
    Keyboard
    Armageddon MKA-5R RGB-Hornet
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Moderna :)
Interesting........ not getting the cookies pop-up here badrobot..... just the T-mobile webpage. Are you using Defender?
 

My Computer

System One

  • OS
    Windows 11/Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 960
    CPU
    Intel Core 2 Duo CPU E8400 @ 3.00 GHz x 2
    Memory
    8 GB
    Graphics Card(s)
    Intel 4 Series Chipset Integrated Graphics Controller
    Monitor(s) Displays
    HP x22LED
    Hard Drives
    Crucial 250 GB SSD, HD 1Tb
Just clicked on the link again and now got the cookies pop-up..........
 

My Computer

System One

  • OS
    Windows 11/Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 960
    CPU
    Intel Core 2 Duo CPU E8400 @ 3.00 GHz x 2
    Memory
    8 GB
    Graphics Card(s)
    Intel 4 Series Chipset Integrated Graphics Controller
    Monitor(s) Displays
    HP x22LED
    Hard Drives
    Crucial 250 GB SSD, HD 1Tb
mackie said:
Interesting........ not getting the cookies pop-up here badrobot..... just the T-mobile webpage. Are you using Defender?
Click to expand...
Yes, and Malwarebytes Premium
 

My Computer

System One

  • OS
    windows 11 home
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7 11700 processor(8 Core, 1
    Motherboard
    Dell Studio XPS 8900 Desktop Motherboard LGA1151 XJ8C4 0XJ8C4.
    Memory
    16GB, 8Gx2, DDR4, 2933MHz 370 AGHW
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1660 Ti 6GB GDDR6 490 BFUK
    Monitor(s) Displays
    2
    Screen Resolution
    1920x
    Hard Drives
    256GB M.2 PCIe NVMe Solid State Drive (WIN 11 home)
    + 1TB 7200 rpm 3.5" SATA
    + 2.5 inch 512MB Crucial SSDs (WIN 10 home)
    PSU
    500 W
    Case
    Mini Tower
    Cooling
    fan
    Keyboard
    basic Dell
    Mouse
    basic Dell
    Internet Speed
    50-100 MBps
    Browser
    firefox, chrome, edge
    Antivirus
    malwarebytes
badrobot said:
The site opens up with a cookie pop-up. The pop-up maybe causing a warning to your PC to block it?

View attachment 26896
Click to expand...
Now that you mention it, I think that this did pop up yesterday. But when I accepted it, I couldn't log in. Today, I just get error messages, no cookie popup warning. Is there some way I can find out if my cookies have blocked me from using t-mobile.com??
 

My Computer

System One

  • OS
    windows 11 home
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7 11700 processor(8 Core, 1
    Motherboard
    Dell Studio XPS 8900 Desktop Motherboard LGA1151 XJ8C4 0XJ8C4.
    Memory
    16GB, 8Gx2, DDR4, 2933MHz 370 AGHW
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1660 Ti 6GB GDDR6 490 BFUK
    Monitor(s) Displays
    2
    Screen Resolution
    1920x
    Hard Drives
    256GB M.2 PCIe NVMe Solid State Drive (WIN 11 home)
    + 1TB 7200 rpm 3.5" SATA
    + 2.5 inch 512MB Crucial SSDs (WIN 10 home)
    PSU
    500 W
    Case
    Mini Tower
    Cooling
    fan
    Keyboard
    basic Dell
    Mouse
    basic Dell
    Internet Speed
    50-100 MBps
    Browser
    firefox, chrome, edge
    Antivirus
    malwarebytes
mackie said:
I had no trouble getting into the site on my Windows 11 (with Defender Antivirus) computer. Are you running the same Antivirus on both computers?

p.s. I was using Firefox 99.0.1
Click to expand...
Yes. Maleware Premium and Windows Defender on both.
 

My Computer

System One

  • OS
    windows 11 home
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7 11700 processor(8 Core, 1
    Motherboard
    Dell Studio XPS 8900 Desktop Motherboard LGA1151 XJ8C4 0XJ8C4.
    Memory
    16GB, 8Gx2, DDR4, 2933MHz 370 AGHW
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1660 Ti 6GB GDDR6 490 BFUK
    Monitor(s) Displays
    2
    Screen Resolution
    1920x
    Hard Drives
    256GB M.2 PCIe NVMe Solid State Drive (WIN 11 home)
    + 1TB 7200 rpm 3.5" SATA
    + 2.5 inch 512MB Crucial SSDs (WIN 10 home)
    PSU
    500 W
    Case
    Mini Tower
    Cooling
    fan
    Keyboard
    basic Dell
    Mouse
    basic Dell
    Internet Speed
    50-100 MBps
    Browser
    firefox, chrome, edge
    Antivirus
    malwarebytes
I would try entering the address of the T-Mobile website in Malwarebytes allow list and see if that does anything.
 

My Computer

System One

  • OS
    Windows 11/Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 960
    CPU
    Intel Core 2 Duo CPU E8400 @ 3.00 GHz x 2
    Memory
    8 GB
    Graphics Card(s)
    Intel 4 Series Chipset Integrated Graphics Controller
    Monitor(s) Displays
    HP x22LED
    Hard Drives
    Crucial 250 GB SSD, HD 1Tb
mackie said:
I would try entering the address of the T-Mobile website in Malwarebytes allow list and see if that does anything.
Click to expand...
I didn't, but I still get

This site can’t be reached​

The webpage at

T-Mobile & Sprint merged to create America's 5G leader in coverage

Sprint is now part of T-Mobile, creating America's largest, fastest, and now most reliable 5G network. Explore unlimited plans, deals, and join today!
www.t-mobile.com
might be temporarily down or it may have moved permanently to a new web address.
 

My Computer

System One

  • OS
    windows 11 home
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7 11700 processor(8 Core, 1
    Motherboard
    Dell Studio XPS 8900 Desktop Motherboard LGA1151 XJ8C4 0XJ8C4.
    Memory
    16GB, 8Gx2, DDR4, 2933MHz 370 AGHW
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1660 Ti 6GB GDDR6 490 BFUK
    Monitor(s) Displays
    2
    Screen Resolution
    1920x
    Hard Drives
    256GB M.2 PCIe NVMe Solid State Drive (WIN 11 home)
    + 1TB 7200 rpm 3.5" SATA
    + 2.5 inch 512MB Crucial SSDs (WIN 10 home)
    PSU
    500 W
    Case
    Mini Tower
    Cooling
    fan
    Keyboard
    basic Dell
    Mouse
    basic Dell
    Internet Speed
    50-100 MBps
    Browser
    firefox, chrome, edge
    Antivirus
    malwarebytes
Have you tried changing DNS? You can do it only within the browser or Windows.
www.tenforums.com

How to Enable or Disable DNS over HTTPS (DoH) in Microsoft Edge

How to Enable or Disable DNS over HTTPS (DoH) in Microsoft Edge Microsoft has adopted the Chromium open source project in the development of Microsoft Edge on the desktop to create better web compatibility. This new Microsoft Edge runs on the same Chromiu
www.tenforums.com www.tenforums.com
www.elevenforum.com

Enable DNS over HTTPS (DoH) in Windows 11 Tutorial

This tutorial will show you how to change your DNS Server address and enable DNS over HTTPS (DoH) in Windows 11. A DNS (Domain Name System) server is the service that makes it possible for you to open a web browser, type a domain name and load your favorite websites. DNS over HTTPS (DoH), or...
www.elevenforum.com www.elevenforum.com
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 8600G (07/24)
    Motherboard
    ASROCK B650M-HDV/M.2 3.08 (07/24)
    Memory
    2x32GB Kingston FURY DDR5 5600 MHz CL36 @4800 CL40 (07/24)
    Graphics Card(s)
    ASROCK Radeon RX 6600 Challenger D 8G @60FPS (08/24)
    Sound Card
    Creative Sound BlasterX AE-5 Plus (05/24)
    Monitor(s) Displays
    24" Philips 24M1N3200ZS/00 (05/24)
    Screen Resolution
    1920×1080@165Hz via DP1.4
    Hard Drives
    Kingston KC3000 NVMe 2TB (05/24)
    ADATA XPG GAMMIX S11 Pro 512GB (07/19)
    PSU
    Seasonic Core GM 550 Gold (04/24)
    Case
    Fractal Design Define 7 Mini with 3x Noctua NF-P14s/12@555rpm (04/24)
    Cooling
    Noctua NH-U12S with Noctua NF-P12 (04/24)
    Keyboard
    HP Pavilion Wired Keyboard 300 (07/24) + Rabalux 76017 Parker (01/24)
    Mouse
    Logitech M330 Silent Plus (04/23)
    Internet Speed
    500/100 Mbps via RouterOS (05/21) & TCP Optimizer
    Browser
    Edge & Brave for YouTube & LibreWolf for FB
    Antivirus
    NoAV & Binisoft WFC & NextDNS
    Other Info
    Backup: Hasleo Backup Suite (PreOS)
    Notifier: Xiaomi Mi Band 7 NFC (05/24)
    Headphones: Sennheiser RS170 (09/10)
    Phone: Samsung Galaxy Xcover 7 (02/24)
    Chair: Huzaro Force 4.4 Grey Mesh (05/24)
    2nd Monitor: AOC G2460VQ6 @75Hz (02/19)
See if you can access in a proxy

ProxFree: Free Web Proxy | Surf Anonymously & Maintain Privacy

ProxFree is a free and powerful anonymous proxy site directly in your web browser, easily changable IP addresses and SSL security. Unblock sites with ProxFree!
www.proxfree.com www.proxfree.com

I wouldn't sign in that way, but as a test

A Guy
 

My Computers

System One System Two

  • OS
    Windows 10 Home x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    INTEL Core i5-11400
    Motherboard
    ASUS PRIME H570-PLUS
    Memory
    KINGSTON HyperX Fury Black DDR4 16GB (2 x 8GB) 3200MHz, CL16
    Graphics Card(s)
    EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
    Monitor(s) Displays
    LG 32MA68HY 32" IPS
    Screen Resolution
    1920 x 1080
    Hard Drives
    SAMSUNG 250GB 970 EVO Plus NVMe, M.2 SSD, Crucial 250GB MX500, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
    PSU
    CORSAIR RM550x 80 PLUS Gold 550W
    Case
    ANTEC P10 FLUX
    Cooling
    be quiet! Pure Rock 2, 5 x 120 mm Case Fans
    Internet Speed
    480 + Mbps Up/ 12+ Mbps Down
    Browser
    Vivaldi Snapshot
    Antivirus
    Avast
  • Operating System
    Windows 10 Home x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel Core i5-750
    Motherboard
    ASUS P7P55D
    Memory
    Kingston HyperX Fury Black 8GB (2x4GB) DDR3-1600MHz CL8
    Graphics card(s)
    MSI GeForce GT 240 N240GT-MD1G/D5 1 GB DDR5
    Monitor(s) Displays
    LG 32MA68HY 32" IPS
    Screen Resolution
    1980x1040
    Hard Drives
    Samsung Electronics 840 EVO 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
    PSU
    Antec TruePower New TP-550 550W
    Case
    Antec 300
    Cooling
    Cooler Master Hyper 212+, 4 Noctua NF-P12 120mm, 1 Noctua NF-P14 FLX
    Internet Speed
    480+ Mbps Down/12+Mbps Up
    Browser
    Vivaldi Snapshot
    Antivirus
    Avast
I just tried the link and got the panel about Cookies, rather one of the 2 choices I clicked the X to Close in upper right corner, it went away and the page opened as expected.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2 and 2TB SATA HDD
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
I'm chatting with T-mobile now. One suggestion was to clear Data in Chrome then relaunch. I have. But I'm unable to connect with Chrome, Edge and Firefox. However the messages are different.
On Edge, I get: Service Unavailable. F451 : Uh-oh, it looks like we have our wires crossed. Please try again later.
On Firefox, I get: Secure Connection Failed An error occurred during a connection to www.t-mobile.com. PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.
On Chrome, I'm able to reach the opening page with "We value your privacy" I accept the cookies, get to the log in, but then receive the message:
This site can’t be reachedThe connection was reset. Try: Checking the connection Checking the proxy and the firewall Running Windows Network Diagnostics ERR_CONNECTION_RESET THEN I get: Service Unavailable. F451 : Uh-oh, it looks like we have our wires crossed. Please try again later.
 

My Computer

System One

  • OS
    windows 11 home
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7 11700 processor(8 Core, 1
    Motherboard
    Dell Studio XPS 8900 Desktop Motherboard LGA1151 XJ8C4 0XJ8C4.
    Memory
    16GB, 8Gx2, DDR4, 2933MHz 370 AGHW
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1660 Ti 6GB GDDR6 490 BFUK
    Monitor(s) Displays
    2
    Screen Resolution
    1920x
    Hard Drives
    256GB M.2 PCIe NVMe Solid State Drive (WIN 11 home)
    + 1TB 7200 rpm 3.5" SATA
    + 2.5 inch 512MB Crucial SSDs (WIN 10 home)
    PSU
    500 W
    Case
    Mini Tower
    Cooling
    fan
    Keyboard
    basic Dell
    Mouse
    basic Dell
    Internet Speed
    50-100 MBps
    Browser
    firefox, chrome, edge
    Antivirus
    malwarebytes
Having a free moment I tried the link again and got the same result as my previous reply [neglected to say it was with Firefox] but this time I used Chromium [not Google Chrome], page opened correctly as before.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2 and 2TB SATA HDD
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
I would try turning off Malwarebytes and just letting Defender run by itself, reboot, and see if that helps. Just to make sure that things haven't been crossed somewhere.
 

My Computer

System One

  • OS
    Windows 11/Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 960
    CPU
    Intel Core 2 Duo CPU E8400 @ 3.00 GHz x 2
    Memory
    8 GB
    Graphics Card(s)
    Intel 4 Series Chipset Integrated Graphics Controller
    Monitor(s) Displays
    HP x22LED
    Hard Drives
    Crucial 250 GB SSD, HD 1Tb
This might not account for my login problem, but the T-mobile chat guy made me aware of this blog. It says that one of the error messages that I've gotten might be due to a 'random tracker' :
piunikaweb.com

T-Mobile F451 Service Unavailable error likely caused due to trackers?

T-Mobile is allegedly loading code from random data collecting trackers into customer portal resulting in F451 Service Unavailable error.
piunikaweb.com piunikaweb.com
[Updated] T-Mobile allegedly loading code from random trackers into customer portal; likely causing F451 Service Unavailable error?
 

My Computer

System One

  • OS
    windows 11 home
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7 11700 processor(8 Core, 1
    Motherboard
    Dell Studio XPS 8900 Desktop Motherboard LGA1151 XJ8C4 0XJ8C4.
    Memory
    16GB, 8Gx2, DDR4, 2933MHz 370 AGHW
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1660 Ti 6GB GDDR6 490 BFUK
    Monitor(s) Displays
    2
    Screen Resolution
    1920x
    Hard Drives
    256GB M.2 PCIe NVMe Solid State Drive (WIN 11 home)
    + 1TB 7200 rpm 3.5" SATA
    + 2.5 inch 512MB Crucial SSDs (WIN 10 home)
    PSU
    500 W
    Case
    Mini Tower
    Cooling
    fan
    Keyboard
    basic Dell
    Mouse
    basic Dell
    Internet Speed
    50-100 MBps
    Browser
    firefox, chrome, edge
    Antivirus
    malwarebytes
mackie said:
I would try turning off Malwarebytes and just letting Defender run by itself, reboot, and see if that helps. Just to make sure that things haven't been crossed somewhere.
Click to expand...
I quit Malewarebytes. Still couldn't reach T-mobile. I rebooted and Malewarebytes started up. Still couldn't reach T-mobile.
 

My Computer

System One

  • OS
    windows 11 home
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7 11700 processor(8 Core, 1
    Motherboard
    Dell Studio XPS 8900 Desktop Motherboard LGA1151 XJ8C4 0XJ8C4.
    Memory
    16GB, 8Gx2, DDR4, 2933MHz 370 AGHW
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1660 Ti 6GB GDDR6 490 BFUK
    Monitor(s) Displays
    2
    Screen Resolution
    1920x
    Hard Drives
    256GB M.2 PCIe NVMe Solid State Drive (WIN 11 home)
    + 1TB 7200 rpm 3.5" SATA
    + 2.5 inch 512MB Crucial SSDs (WIN 10 home)
    PSU
    500 W
    Case
    Mini Tower
    Cooling
    fan
    Keyboard
    basic Dell
    Mouse
    basic Dell
    Internet Speed
    50-100 MBps
    Browser
    firefox, chrome, edge
    Antivirus
    malwarebytes
ils said:
I quit Malewarebytes. Still couldn't reach T-mobile. I rebooted and Malewarebytes started up. Still couldn't reach T-mobile.
Click to expand...


Good afternoon, ils.

Firstly, I'm using Windows 10, not 11. Edge browser (latest version).

I am able to reach the site via the link you provided with no issue. But, wanted to offer you an alternative link directly to the login page...

account.t-mobile.com


I'm sorry, I don't have a solution for your issue. Just hoping to get you to your login .


Wishing you the best.
 

My Computer

System One

  • OS
    Windows 10 Pro 64-bit 22H2 19045.4046
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/Vostro 470 (Year 2012)
    CPU
    Intel i7-3770 @ 3.40GHz
    Memory
    8 GB
    Graphics Card(s)
    AMD 7500 Radeon HD Series
    Sound Card
    Realtek Hi-Def Audio
    Monitor(s) Displays
    Dell U2412M
    Hard Drives
    1 TB 7200 HDD
    Keyboard
    Dell/USB
    Mouse
    Dell/USB
    Internet Speed
    100/10
    Browser
    Edge
    Antivirus
    Windows Security/MalwareBytes Premium
WXC said:
Good afternoon, ils.

Firstly, I'm using Windows 10, not 11. Edge browser (latest version).

I am able to reach the site via the link you provided with no issue. But, wanted to offer you an alternative link directly to the login page...

account.t-mobile.com


I'm sorry, I don't have a solution for your issue. Just hoping to get you to your login .


Wishing you the best.
Click to expand...
Thanks, But that link gets me

Hmmm… can't reach this page​

The connection was reset.
 

My Computer

System One

  • OS
    windows 11 home
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7 11700 processor(8 Core, 1
    Motherboard
    Dell Studio XPS 8900 Desktop Motherboard LGA1151 XJ8C4 0XJ8C4.
    Memory
    16GB, 8Gx2, DDR4, 2933MHz 370 AGHW
    Graphics Card(s)
    NVIDIA(R) GeForce(R) GTX 1660 Ti 6GB GDDR6 490 BFUK
    Monitor(s) Displays
    2
    Screen Resolution
    1920x
    Hard Drives
    256GB M.2 PCIe NVMe Solid State Drive (WIN 11 home)
    + 1TB 7200 rpm 3.5" SATA
    + 2.5 inch 512MB Crucial SSDs (WIN 10 home)
    PSU
    500 W
    Case
    Mini Tower
    Cooling
    fan
    Keyboard
    basic Dell
    Mouse
    basic Dell
    Internet Speed
    50-100 MBps
    Browser
    firefox, chrome, edge
    Antivirus
    malwarebytes
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