Almost Daily system freeze


envirotech

Member
Local time
9:23 PM
Posts
8
OS
Windows 11
The last couple months, my PC has been freezing up and won't respond at all. I have to hold the power button to force shut down. It's almost always overnight or during a long period away from the keyboard, when the monitor is auto shut off. Happens every day or 2. I have auto hibernation and sleep disabled, since I constantly run a Hyper-V virtual machine for torrenting, and also run my plex server on the physical machine. It's only frozen up once on me while in use, and I was just doing some web browsing at the time. My kids and I game very infrequently, and it's never frozen up during that or any other activity. I've updated all drivers, and run the driver Verifier tool a couple times, with the recommended settings from this site (the 1st was about a week ago, ran for 3 or 4 days, with no freeze up - so I turned it off; then it froze up again a day or two later, so I turned it back on, and it froze up again 2 days later - Is there a log generated specific to Verifier, or would the V2 log I posted have all the pertinent info?). This is a fairly fresh Windows 11 install, and my memory is poor at the best of times, but I do recall it happening very infrequently with the old Windows 10 install (my main reason for re-installing was to switch from Windows 10 and wipe out the old unused apps I had). I have Plex server set to run as a scheduled task at startup, and also have NordVPN configured to auto-connect (with Meshnet enabled) and Tautulli set to start at logon. I've tested the memory with Windows Memory Diagnostic, as well a stress tested all the components with OCCT, with no errors or warnings. I'm about ready to reinstall Windows (ugh) and/or send it to the GeekSquad, while still under warranty. Thanks in advance for your help.

Windows 11 22H2 Build 22621.2861
V2 Log:
 
Windows Build/Version
22H2 Build 22621.2861
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix G15CK
    CPU
    i7-10700KF @ 3.80GHz
    Motherboard
    ASUS G15CK
    Memory
    16GB PC4-25600 DDR4 SDRAM SK Hynix HMAA2GU6AJR8N-XN
    Graphics Card(s)
    NVIDIA GeForce RTX 2060 SUPER
    Monitor(s) Displays
    ACER XV240Y, ViewSonic VA2446
    Screen Resolution
    1920X1080
    Hard Drives
    INTEL SSDPEKNW010T8, plus external USB drives (Seagate ST50000DM000-1fk178, WDC WD30EURS-73TLHY0, ST6000DM003-2CY186, Seagate ST1000LM035-1RK172)
    PSU
    Great Wall E500 80+ GOLD
    Case
    Stock
    Cooling
    Stock
    Keyboard
    Clavier Sans Fil ONNK1H
    Mouse
    Logitech m560
    Browser
    Chrome
    Other Info
    Insignia USB3.0 4 Port Hub (model NS-PH3A4AP-C)
About three weeks ago I had the same problem when watching streaming video (mpv player).
It was freezing after one or two hours of work.
Then everything was fixed. Update everything via Windows Update.
That is, the reasons may be different.

Look in Task Manager, maybe some process is overloading the CPU.

Asus and Nahimic programs are really needed ?

I don't use a virtual machine and I don't know if 16GB of RAM is enough ?
 
Last edited:

My Computer

System One

  • OS
    Microsoft Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    MSI MS-7D98
    CPU
    Intel Core i5-13490F
    Motherboard
    MSI B760 GAMING PLUS WIFI
    Memory
    2 x 16 Patriot Memory (PDP Systems) PSD516G560081
    Graphics Card(s)
    GIGABYTE GeForce RTX 4070 WINDFORCE OC 12G (GV-N4070WF3OC-12GD)
    Sound Card
    Bluetooth Аудио
    Monitor(s) Displays
    INNOCN 15K1F
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD_BLACK SN770 250GB
    KINGSTON SNV2S1000G (ELFK0S.6)
    PSU
    Thermaltake Toughpower GF3 1000W
    Case
    CG560 - DeepCool
    Cooling
    ID-COOLING SE-224-XTS / 2 x 140Mm Fan - rear and top; 3 x 120Mm - front
    Keyboard
    Corsair K70 RGB TKL
    Mouse
    Corsair KATAR PRO XT
    Internet Speed
    100 Mbps
    Browser
    Firefox
    Antivirus
    Microsoft Defender Antivirus
    Other Info
    https://www.userbenchmark.com/UserRun/66553205
Hello @envirotech and welcome to ElevenForum. :-)

Please add the make/model of your power supply to your computer specs.
You'd be surprised how many times the power supply turns out to be the cause of various problems.

We need to know the make/model of the power supply as well as your other hardware.


Make sure you open a command prompt (as admin) and remember to turn Driver Verifier OFF, when you're done using it.



Use this command to turn it OFF...

verifier /reset
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3737 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
The preferred method when using Windows Driver Verifier (WDV) is in this tutorial:




The computer appears to have problems related to Nvidia GPU drivers / hardware.



Please perform the following steps: (in sequence)


1) Run Tuneup Plus > post a share link into this thread using one drive, drop box, or google drive





2) Uninstall nordvpn




3) Open Administrative Command Prompt (ACP) and copy and paste:

fltmc

Post a share link into this thread using one drive, drop box, or google drive



4) Open Administrative Command Prompt (ACP) and copy and paste:

msdt.exe -id DeviceDiagnostic
msdt.exe -id WindowsUpdateDiagnostic

If available, click view detailed information > post a share link into this thread using one drive, drop box, or google drive



5) Uninstall Nvidia GPU drivers using DDU > reinstall from the Nvidia website (make sure that the driver is different from 31.0.15.4633)




6) For any new BSOD post a new V2 share link into the newest post.


7) Record dates and times for any manual power offs for hang and freezes



Code:
Event[8048]
  Log Name: System
  Source: Service Control Manager
  Date: 2023-12-22T13:41:00.2140000Z
  Event ID: 7034
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: HomeDesktop
  Description:
The nordsec-threatprotection-service service terminated unexpectedly.  It has done this 1 time(s).


Code:
Event[7359]
  Log Name: System
  Source: Service Control Manager
  Date: 2023-12-19T20:00:13.2320000Z
  Event ID: 7034
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: HomeDesktop
  Description:
The nordsec-threatprotection-service service terminated unexpectedly.  It has done this 1 time(s).


Code:
Event[6520]
  Log Name: System
  Source: Service Control Manager
  Date: 2023-12-15T04:13:54.1200000Z
  Event ID: 7034
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: HomeDesktop
  Description:
The nordsec-threatprotection-service service terminated unexpectedly.  It has done this 1 time(s).
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Hello @envirotech and welcome to ElevenForum. :-)

Please add the make/model of your power supply to your computer specs.
You'd be surprised how many times the power supply turns out to be the cause of various problems.

We need to know the make/model of the power supply as well as your other hardware.


Make sure you open a command prompt (as admin) and remember to turn Driver Verifier OFF, when you're done using it.



Use this command to turn it OFF...

verifier /reset
Updated my PS specs: Great Wall E500 80+ GOLD
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix G15CK
    CPU
    i7-10700KF @ 3.80GHz
    Motherboard
    ASUS G15CK
    Memory
    16GB PC4-25600 DDR4 SDRAM SK Hynix HMAA2GU6AJR8N-XN
    Graphics Card(s)
    NVIDIA GeForce RTX 2060 SUPER
    Monitor(s) Displays
    ACER XV240Y, ViewSonic VA2446
    Screen Resolution
    1920X1080
    Hard Drives
    INTEL SSDPEKNW010T8, plus external USB drives (Seagate ST50000DM000-1fk178, WDC WD30EURS-73TLHY0, ST6000DM003-2CY186, Seagate ST1000LM035-1RK172)
    PSU
    Great Wall E500 80+ GOLD
    Case
    Stock
    Cooling
    Stock
    Keyboard
    Clavier Sans Fil ONNK1H
    Mouse
    Logitech m560
    Browser
    Chrome
    Other Info
    Insignia USB3.0 4 Port Hub (model NS-PH3A4AP-C)

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3737 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
The preferred method when using Windows Driver Verifier (WDV) is in this tutorial:




The computer appears to have problems related to Nvidia GPU drivers / hardware.



Please perform the following steps: (in sequence)


1) Run Tuneup Plus > post a share link into this thread using one drive, drop box, or google drive





2) Uninstall nordvpn




3) Open Administrative Command Prompt (ACP) and copy and paste:

fltmc

Post a share link into this thread using one drive, drop box, or google drive



4) Open Administrative Command Prompt (ACP) and copy and paste:

msdt.exe -id DeviceDiagnostic
msdt.exe -id WindowsUpdateDiagnostic

If available, click view detailed information > post a share link into this thread using one drive, drop box, or google drive



5) Uninstall Nvidia GPU drivers using DDU > reinstall from the Nvidia website (make sure that the driver is different from 31.0.15.4633)




6) For any new BSOD post a new V2 share link into the newest post.


7) Record dates and times for any manual power offs for hang and freezes



Code:
Event[8048]
  Log Name: System
  Source: Service Control Manager
  Date: 2023-12-22T13:41:00.2140000Z
  Event ID: 7034
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: HomeDesktop
  Description:
The nordsec-threatprotection-service service terminated unexpectedly.  It has done this 1 time(s).


Code:
Event[7359]
  Log Name: System
  Source: Service Control Manager
  Date: 2023-12-19T20:00:13.2320000Z
  Event ID: 7034
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: HomeDesktop
  Description:
The nordsec-threatprotection-service service terminated unexpectedly.  It has done this 1 time(s).


Code:
Event[6520]
  Log Name: System
  Source: Service Control Manager
  Date: 2023-12-15T04:13:54.1200000Z
  Event ID: 7034
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: HomeDesktop
  Description:
The nordsec-threatprotection-service service terminated unexpectedly.  It has done this 1 time(s).
Done, with a couple notes:
The guide on this website explicitly advises against using the Windows Driver Verifier settings from TenForums. So I haven't done that yet.
I jumped the gun and uninstalled NordVPN 1st.
Ran Tuneup, log attached.
Ran fltmc, copied results to the attached "fltmc.txt.".
The 1st time I ran DeviceDiagnostic, it found and fixed some errors, but I didn't get the detailed info (see "DeviceDiagnostic1.png" attached). It wanted to restart to apply the fixes, but I was waiting for an upload to finish, so I left the PC sitting while I did some other things, and when I came back it had rebooted itself somehow. So I ran DeviceDiagnostic again, and this time it didn't find errors except for "Windows Update configured to never install drivers" which it fixed (and I subsequently turned back to prevent automatic driver updates before using DDU to uninstall Nvidia GPU drivers). Detailed info for this 2nd run attached in the "DeviceDiagnostic.pdf").
Ran WindowsUpdateDiagnostic, detailed info attached in "WindowsUpdateDiagnostic.pdf"
Installed Nvidia GPU driver 545.92-desktop-win10-win11-64bit-international-dch-whql, without GeForce.

Thanks!
 

Attachments

  • DeviceDiagnostic.pdf
    320.4 KB · Views: 2
  • WindowsUpdateDiagnostic.pdf
    329.4 KB · Views: 2
  • fltmc.txt
    957 bytes · Views: 2
  • Tuneup.log
    5.8 KB · Views: 2
  • DeviceDiagnostic1.png
    DeviceDiagnostic1.png
    20.2 KB · Views: 2

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix G15CK
    CPU
    i7-10700KF @ 3.80GHz
    Motherboard
    ASUS G15CK
    Memory
    16GB PC4-25600 DDR4 SDRAM SK Hynix HMAA2GU6AJR8N-XN
    Graphics Card(s)
    NVIDIA GeForce RTX 2060 SUPER
    Monitor(s) Displays
    ACER XV240Y, ViewSonic VA2446
    Screen Resolution
    1920X1080
    Hard Drives
    INTEL SSDPEKNW010T8, plus external USB drives (Seagate ST50000DM000-1fk178, WDC WD30EURS-73TLHY0, ST6000DM003-2CY186, Seagate ST1000LM035-1RK172)
    PSU
    Great Wall E500 80+ GOLD
    Case
    Stock
    Cooling
    Stock
    Keyboard
    Clavier Sans Fil ONNK1H
    Mouse
    Logitech m560
    Browser
    Chrome
    Other Info
    Insignia USB3.0 4 Port Hub (model NS-PH3A4AP-C)
Ooops, I forgot you asked me to upload to Onedrive, etc. I just attached the files to my post. Do you need them in a Onedrive link instead?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix G15CK
    CPU
    i7-10700KF @ 3.80GHz
    Motherboard
    ASUS G15CK
    Memory
    16GB PC4-25600 DDR4 SDRAM SK Hynix HMAA2GU6AJR8N-XN
    Graphics Card(s)
    NVIDIA GeForce RTX 2060 SUPER
    Monitor(s) Displays
    ACER XV240Y, ViewSonic VA2446
    Screen Resolution
    1920X1080
    Hard Drives
    INTEL SSDPEKNW010T8, plus external USB drives (Seagate ST50000DM000-1fk178, WDC WD30EURS-73TLHY0, ST6000DM003-2CY186, Seagate ST1000LM035-1RK172)
    PSU
    Great Wall E500 80+ GOLD
    Case
    Stock
    Cooling
    Stock
    Keyboard
    Clavier Sans Fil ONNK1H
    Mouse
    Logitech m560
    Browser
    Chrome
    Other Info
    Insignia USB3.0 4 Port Hub (model NS-PH3A4AP-C)

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix G15CK
    CPU
    i7-10700KF @ 3.80GHz
    Motherboard
    ASUS G15CK
    Memory
    16GB PC4-25600 DDR4 SDRAM SK Hynix HMAA2GU6AJR8N-XN
    Graphics Card(s)
    NVIDIA GeForce RTX 2060 SUPER
    Monitor(s) Displays
    ACER XV240Y, ViewSonic VA2446
    Screen Resolution
    1920X1080
    Hard Drives
    INTEL SSDPEKNW010T8, plus external USB drives (Seagate ST50000DM000-1fk178, WDC WD30EURS-73TLHY0, ST6000DM003-2CY186, Seagate ST1000LM035-1RK172)
    PSU
    Great Wall E500 80+ GOLD
    Case
    Stock
    Cooling
    Stock
    Keyboard
    Clavier Sans Fil ONNK1H
    Mouse
    Logitech m560
    Browser
    Chrome
    Other Info
    Insignia USB3.0 4 Port Hub (model NS-PH3A4AP-C)
The link that you commented on is only for that person.

Please do not use that link in tis thread as it has many problems.


For WDV this is the link used in our forums:




Nice progress with the steps in post #4.
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Windows 11, Windows 10, Linux Fedora Cinnamon
Was good for 2 weeks. Happened again last night, and I discovered it this morning - screens off, no response, fans running faster than normal (I forgot to mention previously that the PC fans are always running faster when I find it frozen up like this. I don't know if its the CPU/GPU etc.). I forced a hard shutdown and restarted, ran V2. OneDrive
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix G15CK
    CPU
    i7-10700KF @ 3.80GHz
    Motherboard
    ASUS G15CK
    Memory
    16GB PC4-25600 DDR4 SDRAM SK Hynix HMAA2GU6AJR8N-XN
    Graphics Card(s)
    NVIDIA GeForce RTX 2060 SUPER
    Monitor(s) Displays
    ACER XV240Y, ViewSonic VA2446
    Screen Resolution
    1920X1080
    Hard Drives
    INTEL SSDPEKNW010T8, plus external USB drives (Seagate ST50000DM000-1fk178, WDC WD30EURS-73TLHY0, ST6000DM003-2CY186, Seagate ST1000LM035-1RK172)
    PSU
    Great Wall E500 80+ GOLD
    Case
    Stock
    Cooling
    Stock
    Keyboard
    Clavier Sans Fil ONNK1H
    Mouse
    Logitech m560
    Browser
    Chrome
    Other Info
    Insignia USB3.0 4 Port Hub (model NS-PH3A4AP-C)
Today it froze up while playing cities skylines. V2 log available at OneDrive
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix G15CK
    CPU
    i7-10700KF @ 3.80GHz
    Motherboard
    ASUS G15CK
    Memory
    16GB PC4-25600 DDR4 SDRAM SK Hynix HMAA2GU6AJR8N-XN
    Graphics Card(s)
    NVIDIA GeForce RTX 2060 SUPER
    Monitor(s) Displays
    ACER XV240Y, ViewSonic VA2446
    Screen Resolution
    1920X1080
    Hard Drives
    INTEL SSDPEKNW010T8, plus external USB drives (Seagate ST50000DM000-1fk178, WDC WD30EURS-73TLHY0, ST6000DM003-2CY186, Seagate ST1000LM035-1RK172)
    PSU
    Great Wall E500 80+ GOLD
    Case
    Stock
    Cooling
    Stock
    Keyboard
    Clavier Sans Fil ONNK1H
    Mouse
    Logitech m560
    Browser
    Chrome
    Other Info
    Insignia USB3.0 4 Port Hub (model NS-PH3A4AP-C)
Please make free backup images and save the images to another disk drive or the cloud:

(Acronis, Aoemi, EaseUS, Macrium, Paragon, etc.)

Macrium used to be free:
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Please make free backup images and save the images to another disk drive or the cloud:

(Acronis, Aoemi, EaseUS, Macrium, Paragon, etc.)

Macrium used to be free:
Thanks for the response. Can you elaborate on why I would want to do this? I have all my important files and credentials backed up already, so I don't see the need to create an image. Or do you have other subsequent steps for me following the backup that might help diagnose/resolve my issue?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix G15CK
    CPU
    i7-10700KF @ 3.80GHz
    Motherboard
    ASUS G15CK
    Memory
    16GB PC4-25600 DDR4 SDRAM SK Hynix HMAA2GU6AJR8N-XN
    Graphics Card(s)
    NVIDIA GeForce RTX 2060 SUPER
    Monitor(s) Displays
    ACER XV240Y, ViewSonic VA2446
    Screen Resolution
    1920X1080
    Hard Drives
    INTEL SSDPEKNW010T8, plus external USB drives (Seagate ST50000DM000-1fk178, WDC WD30EURS-73TLHY0, ST6000DM003-2CY186, Seagate ST1000LM035-1RK172)
    PSU
    Great Wall E500 80+ GOLD
    Case
    Stock
    Cooling
    Stock
    Keyboard
    Clavier Sans Fil ONNK1H
    Mouse
    Logitech m560
    Browser
    Chrome
    Other Info
    Insignia USB3.0 4 Port Hub (model NS-PH3A4AP-C)
The computer has no motherboard provider drivers for Windows 11.

Make backup images > clean install Windows 10 > install drivers and applications > monitor for freezing

When testing / troubleshooting / monitoring has completed > restore an image
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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