Back Light Keyboard Keys Not Working On HP 15-EG1073CL


TexasBandit

Member
Local time
9:31 PM
Posts
17
OS
Windows 11 Pro
I have recently purchased a HP 15-EG1073CL that is supposed to have a back light keyboard, but it isn't working. I am wondering if this model has this feature. The specs say it does, but I can't make it work. I have tried fn F5 as well as fn F4 to no avail.

Thanks
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    i7-1195G7
    Memory
    16GB DDR4 512GB SSD
    Graphics Card(s)
    Iris Xe

cereberus

Well-known member
Pro User
VIP
Local time
3:31 AM
Posts
2,019
OS
Windows 10 Pro + others in VHDs
I have recently purchased a HP 15-EG1073CL that is supposed to have a back light keyboard, but it isn't working. I am wondering if this model has this feature. The specs say it does, but I can't make it work. I have tried fn F5 as well as fn F4 to no avail.

Thanks
You could be missing a driver - look in device manager and see if anything obvious.
 

My Computer

System One

  • OS
    Windows 10 Pro + others in VHDs
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook 14
    CPU
    I7
    Motherboard
    Yep, Laptop has one.
    Memory
    16 GB
    Graphics Card(s)
    Integrated Intel Iris XE
    Sound Card
    Realtek built in
    Monitor(s) Displays
    N/A
    Screen Resolution
    1920x1080
    Hard Drives
    1 TB Optane NVME SSD, 1 TB NVME SSD
    PSU
    Yep, got one
    Case
    Yep, got one
    Cooling
    Stella Artois
    Keyboard
    Built in
    Mouse
    Bluetooth , wired
    Internet Speed
    72 Mb/s :-(
    Browser
    Edge mostly
    Antivirus
    Defender
    Other Info
    TPM 2.0

TexasBandit

Member
Thread Starter
Local time
9:31 PM
Posts
17
OS
Windows 11 Pro
Thanks for the suggestion. Exactly what driver should I look for?

Thanks
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    i7-1195G7
    Memory
    16GB DDR4 512GB SSD
    Graphics Card(s)
    Iris Xe

TexasBandit

Member
Thread Starter
Local time
9:31 PM
Posts
17
OS
Windows 11 Pro
I have resolve this issue. I had to go into the BIOS/Configuration and change the back light parm from "never" to "30 seconds." Now, it works fine. Why you should go through all this to get it to work is beyond me. They should have the default set to something other than "never." I don't know how someone without data processing experience would know to do this.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    i7-1195G7
    Memory
    16GB DDR4 512GB SSD
    Graphics Card(s)
    Iris Xe
Top Bottom