Solved Blank screen appears after login (pc)


Helmuuth

Helmuuth

Snausages
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Posts
531
Location
California
OS
Windows 11
Iam on my tablet to report this issue. After login on pc all i see is blank screen. Im going to rule out BSOD for now. What should i do
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Ideapad Flex 5
    CPU
    12th Gen Intel(R) Core(TM) i3-1215U
    Motherboard
    LENOVO (LNVNB161216)
    Memory
    793.6 MB Free (5.6 GB Total)
    Graphics Card(s)
    Intel(R) UHD Graphics (2.0 GB)
    Sound Card
    Realtek High Definition Audio(SST)
    Monitor(s) Displays
    Generic PnP Monitor (1280 x 800 @ 60 Hz)
    Screen Resolution
    1920 x 1200
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Logitech M220
    Internet Speed
    Varies
    Browser
    Microsoft edge (main), Firefox, Opera, Brave
    Antivirus
    Bitdefender Anti virus plus
ctrl+shift+esc to open task manager
new process - regedit
look for

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\

string value "Shell" should have a value of "Explorer.exe"

does it?
 

My Computer

System One

  • OS
    Windows 11 Pro
Thanks for your hint...ive decided to abort and reset pc. Im used to it...i reset numerous times on my old pc... luckily any personal fies are safe externally. But because of this issue, decided to put in sleep mode rather than the usual shut down. What do you think
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Ideapad Flex 5
    CPU
    12th Gen Intel(R) Core(TM) i3-1215U
    Motherboard
    LENOVO (LNVNB161216)
    Memory
    793.6 MB Free (5.6 GB Total)
    Graphics Card(s)
    Intel(R) UHD Graphics (2.0 GB)
    Sound Card
    Realtek High Definition Audio(SST)
    Monitor(s) Displays
    Generic PnP Monitor (1280 x 800 @ 60 Hz)
    Screen Resolution
    1920 x 1200
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Logitech M220
    Internet Speed
    Varies
    Browser
    Microsoft edge (main), Firefox, Opera, Brave
    Antivirus
    Bitdefender Anti virus plus
hard to state that because there has been no diagnosis. but whatever works best for you
 

My Computer

System One

  • OS
    Windows 11 Pro
my way was the best way sorry bout that. everything is back on. cheers.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo Ideapad Flex 5
    CPU
    12th Gen Intel(R) Core(TM) i3-1215U
    Motherboard
    LENOVO (LNVNB161216)
    Memory
    793.6 MB Free (5.6 GB Total)
    Graphics Card(s)
    Intel(R) UHD Graphics (2.0 GB)
    Sound Card
    Realtek High Definition Audio(SST)
    Monitor(s) Displays
    Generic PnP Monitor (1280 x 800 @ 60 Hz)
    Screen Resolution
    1920 x 1200
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Logitech M220
    Internet Speed
    Varies
    Browser
    Microsoft edge (main), Firefox, Opera, Brave
    Antivirus
    Bitdefender Anti virus plus
This happened to me on two work laptops.
It turns out that a mapped server drive was the issue. Windows Explorer couldn't connect to the drive unless I was on the work network. If I was disconnected or connected to home wifi (before getting the work VPN connected), all I would get is the black screen, and task manager would not show.
Removing the mapped drive solved the issue.

I hope this helps some of you out there.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self built
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