Bluetooth microphone stops working after disconnect/reconnect or sleep/hibernate


mvalpreda

New member
Local time
12:23 AM
Posts
1
OS
Windows 11
Dell Latitude 7440 with Windows 11 23H2 - clean install and all Dell drivers up to date - no software installed. Intel AX211 Bluetooth adapter.

Pair a Bluetooth headset and go to the microphone test in Settings and all is well - the VU meter goes up/down based on the volume of my voice. Turn off headphones/put back in case, then reconnect, I will only get output. The microphone does not show up and the test in Settings shows no audio coming from the microphone.

To fix this, I either have to re-pair the headset or reboot the computer. This is very repeatable and will do it with any Bluetooth headset I use. Same behavior if I put the machine to sleep or in hibernate.

Just for kicks, I installed Windows 10 22H2. Another clean install, all Dell drivers up to date, and no software installed. Paired the same headset and turned the headphones off/on, computer in sleep, etc....never an issue. The microphone always works.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Dell Latitude 7440
Hi,
try also these (if you didn't do it yet):
1. Update Bluetooth drivers from Dell.
2. Make sure Win11 is updated (and reboot, it always helps :wink:)
3. Run Bluetooth trouble shooter (in Settings).
4. Check Bluetooth device power management

Good luck!
 

My Computer My Computer

At a glance

Win11
OS
Win11
Computer type
Laptop
Manufacturer/Model
Asus
There are several similar threads already, I'm as well having similar issue, see my post #13
The issue is specific to audio via bluetooth in Windows 11.
 

My Computer My Computer

At a glance

Windows 11 Pro 23H2Intel i3 8100 @3.6Ghz1 x 16GB DDR4 @2400 MHzNvidia GeForce GT 1030 2GB SDDR4
OS
Windows 11 Pro 23H2
Computer type
PC/Desktop
Manufacturer/Model
MSI / MS-7B29
CPU
Intel i3 8100 @3.6Ghz
Motherboard
H310M PRO-VDH (MS-7B29)
Memory
1 x 16GB DDR4 @2400 MHz
Graphics Card(s)
Nvidia GeForce GT 1030 2GB SDDR4
Sound Card
Realtek VEN_10EC&DEV_0887 / NVIDIA VEN_10DE&DEV_0081
Monitor(s) Displays
Acer V226HQL
Screen Resolution
1920 x 1080
Hard Drives
SSD 500 GB Crucial MX500 / HDD 1 TB TOSHIBA DT01ACA100
PSU
ATX, details unknown
Case
Everest 551B
Cooling
details unknown
Keyboard
Mechanical Gaming Hydra R7 - Rampage
Mouse
Logitech G703
Internet Speed
Down: 28Mbps / Up: 19Mbps
Browser
Microsoft Edge
Antivirus
Microsoft Defender Antivirus
Other Info
Bluetooth: TP Link 5.0 Nano USB adapter UB500
WLAN: D-Link 150 Pico USB adapter, N standard
Web camera: Logitech C270 HD 720p @30fps
Microphone: Trust MICO, model 23790
Bluetooth is so unpredictable, so many devices with so many different settings...
Example:
With my Asus VivoBook Laptop and an external monitor...,
if I'm playing music in foobar2000 and close the Laptop lid, everything stops and the screens go into sleep mode, open the lid and I have to click Sign In...,
if I have my Jabra 85h's on, and close the lid, all open applications go to the external monitor and music keeps playing, no sign in when opened...,
if I put my Jabra Elite 7 earbuds in and close the lid, the music stops but applications go to external monitor, no sign in when opened but I have to un-pause the media...,
...so many different scenarios! 🤷‍♂️
 

My Computers My Computers

  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home

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