BSOD 0x124 GenuineIntel randomly


Biowaste

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I'm getting random BSODs for about a year, no modification to hardware were made during this time.
It crashes randomly when gaming, browsing, youtube video, whatever. Even when just idle.
Windows 11 pro, just clean reinstalled yesterday, used Asus drivers from their website.
Memtest86 4 runs - no errors.
OCCT test for 1 hour - nothing.
Please advice.
Hardware report and v2 logs attached.
 
Windows Build/Version
Windows 11 Pro 21H2

Attachments

  • VLADIMIRPC-(2022-08-07_23-17-16).zip
    1.6 MB · Views: 2
  • Report.zip
    7.7 KB · Views: 3

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG STRIX GL10CS
    CPU
    i5-9400
    Motherboard
    Asus ROG Strix GL10CS
    Memory
    2x Kingston HyperX KHX2666C16/16G
    Graphics Card(s)
    GeForce GTX 1660 Ti (6 GB)

ShamrockRig

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11
I'm getting random BSODs for about a year, no modification to hardware were made during this time.
It crashes randomly when gaming, browsing, youtube video, whatever. Even when just idle.
Windows 11 pro, just clean reinstalled yesterday, used Asus drivers from their website.
Memtest86 4 runs - no errors.
OCCT test for 1 hour - nothing.
Please advice.
Hardware report and v2 logs attached.
Hey, So from what i can see, It seems to be a bugcheck code 292 which is related to a hardware error, Im gonna say it aint the ram from the logs but i could be wrong, Seems more GPU related possibly, Are you running an OC on it? Several appcrashes from AC valhalla, GPU Tweak, Nagato which is also related to gpu tweak i believe, Could be wrong.
Try removing you're OC if you have one on the GPU, I'd use MSI afterburner to monitor and OC if you're gonna.
@zbook any ideas?
 

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    Steelseries 16gb@ 3600mhz
    Graphics Card(s)
    Gigabyte 2070 Super 8GB, +200 core + 600 memory
    Monitor(s) Displays
    ASUS 4k HDR, Two 1080p Benq and Samsung
    Screen Resolution
    3840x2160/2560x1440/1920x1080
    Hard Drives
    Adata XPG SX8200 PRO 1tb
    Samsung EVO 870 500GB
    PSU
    Corsair RX 650
    Case
    NZXT h510
    Cooling
    CM HYPER 212 RGB
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steelseries Rival 710

Biowaste

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OS
Windows 11
Thank you, @ShamrockRig . Yeah, I thought so at first.
Tested RAM with Victoria, ran 1 at a time - same BSODs.
A couple of days ago uninstalled the GPU tweak, installed the Afterburner- no OC, just manual cooler RPM graph - BSODs still happen. Unplugged the extra HDD and SSD- didn’t help.
I’m out of ideas 😔
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG STRIX GL10CS
    CPU
    i5-9400
    Motherboard
    Asus ROG Strix GL10CS
    Memory
    2x Kingston HyperX KHX2666C16/16G
    Graphics Card(s)
    GeForce GTX 1660 Ti (6 GB)

ShamrockRig

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Thank you, @ShamrockRig . Yeah, I thought so at first.
Tested RAM with Victoria, ran 1 at a time - same BSODs.
A couple of days ago uninstalled the GPU tweak, installed the Afterburner- no OC, just manual cooler RPM graph - BSODs still happen. Unplugged the extra HDD and SSD- didn’t help.
I out of ideas 😔
Maybe worth reseating the GPU and RAM too? Wont hurt i guess, Zbooks the man for BSOD's so hopefully if he picks it up he can work it out.
Side note, Could you remove the GPU and run it with onboard/mobo graphics and see if it replicates? Albeit if its completely random i understand running you're pc for however long it takes to happen isn't viable
 

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    Steelseries 16gb@ 3600mhz
    Graphics Card(s)
    Gigabyte 2070 Super 8GB, +200 core + 600 memory
    Monitor(s) Displays
    ASUS 4k HDR, Two 1080p Benq and Samsung
    Screen Resolution
    3840x2160/2560x1440/1920x1080
    Hard Drives
    Adata XPG SX8200 PRO 1tb
    Samsung EVO 870 500GB
    PSU
    Corsair RX 650
    Case
    NZXT h510
    Cooling
    CM HYPER 212 RGB
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steelseries Rival 710

Biowaste

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Maybe worth reseating the GPU and RAM too? Wont hurt i guess, Zbooks the man for BSOD's so hopefully if he picks it up he can work it out.
Side note, Could you remove the GPU and run it with onboard/mobo graphics and see if it replicates? Albeit if its completely random i understand running you're pc for however long it takes to happen isn't viable
yeah, worth a try at least. Thanks!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG STRIX GL10CS
    CPU
    i5-9400
    Motherboard
    Asus ROG Strix GL10CS
    Memory
    2x Kingston HyperX KHX2666C16/16G
    Graphics Card(s)
    GeForce GTX 1660 Ti (6 GB)

zbook

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The logs were in a foreign language and could not be scanned.

Please use English as the default language so that log files can be scanned and read.


Windows 11 was recently installed.

The ASUS website displayed supported drivers only for Windows 10.

There were no tested drivers for Windows 11.


The computer is having BSOD with bugcheck WHEA 124.

If there is no overclocking or temperature related problems then these are almost always malfunctioning or incompatible hardware.


Which hardware components were replaced?

Were you able to find an ASUS Qualified Vendor List (QVL) or communicate with ASUS to view the




Consider making free backup images and save the images to another disk drive or the cloud.


Then at the completion of troubleshooting restore an image.



If possible, clean install Windows 10 for testing purposes.






Download and install one of these temperature monitoring software:
Speccy
HwMonitor
Speedfan


Run Prime95
Test continuously for three hours making note of when to abort testing
Post images or share links into this thread.
Record the continuous test duration and the highest testing temperature.
 

My Computer

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  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

Biowaste

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The logs were in a foreign language and could not be scanned.

Please use English as the default language so that log files can be scanned and read.
Yep, sorry, attaching a new log in English.
Regarding Windows 11, I've upgraded to Win 11 from Win 10 just recently hoping that that would fix the problem. While on Windows 10 I had the same exact issues.
The only replacement was the PSU abot 2 years ago and RAM like 5 years ago, + installed the additional SSD and hard drive from the old PC. The rest of the hardware is original that came with the mini-tower.
I'll send a report of Prime95 later on.
 

Attachments

  • VLADIMIRPC-(2022-08-12_21-16-41).zip
    1.8 MB · Views: 1

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG STRIX GL10CS
    CPU
    i5-9400
    Motherboard
    Asus ROG Strix GL10CS
    Memory
    2x Kingston HyperX KHX2666C16/16G
    Graphics Card(s)
    GeForce GTX 1660 Ti (6 GB)

Biowaste

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So, Prime95 3 hours tests passed, 0 erorrs, 0 warnings. The pike temp on one of the Cores was 179F. Attaching the HWMOnitor readings.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG STRIX GL10CS
    CPU
    i5-9400
    Motherboard
    Asus ROG Strix GL10CS
    Memory
    2x Kingston HyperX KHX2666C16/16G
    Graphics Card(s)
    GeForce GTX 1660 Ti (6 GB)

Biowaste

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Interesting thing that I noticed is that no BSODs under heavy CPU load but light GPU usage for 3 hours. When gaming I would have at least 1 BSOD during that time. Makes me think that has to be GPU.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG STRIX GL10CS
    CPU
    i5-9400
    Motherboard
    Asus ROG Strix GL10CS
    Memory
    2x Kingston HyperX KHX2666C16/16G
    Graphics Card(s)
    GeForce GTX 1660 Ti (6 GB)

zbook

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1) Make a new restore point:



2) Reset the BIOS:






2) Contact ASUS support asking for:

a) a Qualified Vendor List (QVL) and whether the RAM is or is not on the QVL.
Manufacturer : Kingston
MemoryType : DDR4
PartNumber : KHX2666C16/16G

b) information on how to troubleshoot:

AMLI: ACPI BIOS is attempting to write to an illegal IO port address (0x74), which lies in the 0x74 - 0x76 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.

AMLI: ACPI BIOS is attempting to read from an illegal IO port address (0x75), which lies in the 0x74 - 0x76 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.



3) Increase the free space on the Windows drive so that it is > 30 GB




4) Run:

Post a share link into this thread using one drive, drop box, or google drive.
(Please do not use rar files) (if possible please post a new share link to replace rar links)


5) Turn off Windows fast startup:





Code:
Configuring the Page file for crash dump failed.
Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.

Code:
Windows failed fast startup with error status 0xC00000D4.

Code:
Event[7053]
  Log Name: System
  Source: ACPI
  Date: 2022-08-10T15:06:56.1000000Z
  Event ID: 5
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: VladimirPC
  Description:
AMLI: ACPI BIOS is attempting to write to an illegal IO port address (0x74), which lies in the 0x74 - 0x76 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.

Event[7054]
  Log Name: System
  Source: ACPI
  Date: 2022-08-10T15:06:56.1000000Z
  Event ID: 4
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: VladimirPC
  Description:
AMLI: ACPI BIOS is attempting to read from an illegal IO port address (0x75), which lies in the 0x74 - 0x76 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.


Code:
      Drive: C:
 Free Space: 15.8 GB
Total Space: 79.7 GB
File System: NTFS
      Model: NVMe KINGSTON RBUSNS8
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

Biowaste

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My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG STRIX GL10CS
    CPU
    i5-9400
    Motherboard
    Asus ROG Strix GL10CS
    Memory
    2x Kingston HyperX KHX2666C16/16G
    Graphics Card(s)
    GeForce GTX 1660 Ti (6 GB)

z3r010

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Here you go.
 

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  • Tuneup_plus_log.bat
    25.6 KB · Views: 9

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System One System Two

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    doofenshmirtz evil incorporated
    CPU
    Ryzen 9 5950X
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    Corsair Vengeance RGB PRO Black 64GB (4x16GB) 3600MHz AMD Ryzen Tuned DDR4
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    ASUS AMD Radeon RX 6900 XT 16GB ROG Strix LC OC
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    Sound BlasterX Katana
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    3 x27" Dell U2714H & 1 x 34" Dell
    Hard Drives
    Samsung 980 Pro 1TB M.2 2280 PCI-e 4.0 x4 NVMe Solid State
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    HP M281 Printer
    Logitech Brio Stream webcam
    Yeti X mic
  • Operating System
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    Manufacturer/Model
    Surface Laptop
    CPU
    i7

Biowaste

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1) Make a new restore point:
Done
2) Reset the BIOS:
Done
2) Contact ASUS support asking for:
In progress
3) Increase the free space on the Windows drive so that it is > 30 GB
Done
Done,

5) Turn off Windows fast startup:
Done
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG STRIX GL10CS
    CPU
    i5-9400
    Motherboard
    Asus ROG Strix GL10CS
    Memory
    2x Kingston HyperX KHX2666C16/16G
    Graphics Card(s)
    GeForce GTX 1660 Ti (6 GB)

zbook

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1) Type:
win + r
sysdm.cpl

click advanced tab

a) under performance > click settings > click advanced tab > under virtual memory > click change > post images or share links into this thread

b) under startup and recovery > click settings > post an image or share link into this thread


2) Post a new V2 share link
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

ShamrockRig

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PROCESS_NAME: MarsGOG.exe

STACK_TEXT:
ffffbc80`0b9be8f8 fffff802`2ff01fcb : 00000000`00000124 00000000`00000000 ffff9787`130bc028 00000000`f2000000 : nt!KeBugCheckEx
ffffbc80`0b9be900 fffff802`2d3810c0 : 00000000`00000000 ffffbc80`0b9be9d9 ffff9787`130bc028 ffff9787`130bc028 : nt!HalBugCheckSystem+0xeb
ffffbc80`0b9be940 fffff802`3003fd53 : 00000000`00000000 ffffbc80`0b9be9d9 ffff9787`130bc028 ffff9787`0f5ed270 : PSHED!PshedBugCheckSystem+0x10
ffffbc80`0b9be970 fffff802`2ff039bd : ffff9787`11fec880 ffff9787`11fec880 ffff9787`0f5ed2c0 bfebfbff`7ffafbbf : nt!WheaReportHwError+0x393
ffffbc80`0b9bea40 fffff802`2ff03e08 : 00000000`00000002 ffff9787`00000000 00000000`00000000 00000000`00000002 : nt!HalpMcaReportError+0xb1
ffffbc80`0b9beba0 fffff802`2ff03c9c : ffff9787`0f338810 01d8a9bf`00000001 00000000`00000000 01d8acbb`00000000 : nt!HalpMceHandlerCore+0x138
ffffbc80`0b9bec00 fffff802`2ff03f41 : 00000000`00000006 00000000`00000001 00000000`00000000 00010000`0000106e : nt!HalpMceHandler+0xe0
ffffbc80`0b9bec40 fffff802`2ff03106 : 00000000`00000000 00000000`00000000 ffffbc80`0b9beed0 01d8acc4`02145865 : nt!HalpMceHandlerWithRendezvous+0xc9
ffffbc80`0b9bec70 fffff802`2ff05abb : ffff9787`0f338810 00350052`0050020c 007e0039`00360044 004e0049`002e0031 : nt!HalpHandleMachineCheck+0x62
ffffbc80`0b9beca0 fffff802`2ff65ab9 : 00000000`005a0070 00010000`00000e47 01d7d187`4fcc9449 01d8a9bf`3da2602e : nt!HalHandleMcheck+0x3b
ffffbc80`0b9becd0 fffff802`2fe279fe : 00000000`00000000 00000000`00000000 00000000`10000000 00370052`0050020c : nt!KiHandleMcheck+0x9
ffffbc80`0b9bed00 fffff802`2fe27628 : 00000000`00000000 00000000`00000000 00000000`69d852b0 00000000`00000000 : nt!KxMcheckAbort+0x7e
ffffbc80`0b9bee40 00007ff7`b4a24da0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x2a8
00000000`0391da58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff7`b4a24da0


MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel.sys

STACK_COMMAND: .cxr; .ecxr ; kb

FAILURE_BUCKET_ID: 0x124_0_GenuineIntel_PROCESSOR__UNKNOWN_IMAGE_GenuineIntel.sys

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {5371cb52-c3d9-558e-47d4-d31c09567ca2}

Followup: MachineOwner




Found this in pretty much every dump, Do you play surviving mars? Im guessing thats what you were doing when it bsod.
Try running this


Could be related to the intel HD drivers on the cpu's side also

Can be caused by overclocking software such of Intel Extreme Overclocking utility, so remove if you have it just for the time being.
From what i've read it seems possible that the Mobo is telling the CPU theres a power issue causing it to reset hence the BSOD, Im not sure 100% if that is the case, But seen as there isnt 02194592 suggestions already may as well fling it in there.
 

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    Steelseries 16gb@ 3600mhz
    Graphics Card(s)
    Gigabyte 2070 Super 8GB, +200 core + 600 memory
    Monitor(s) Displays
    ASUS 4k HDR, Two 1080p Benq and Samsung
    Screen Resolution
    3840x2160/2560x1440/1920x1080
    Hard Drives
    Adata XPG SX8200 PRO 1tb
    Samsung EVO 870 500GB
    PSU
    Corsair RX 650
    Case
    NZXT h510
    Cooling
    CM HYPER 212 RGB
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steelseries Rival 710

Biowaste

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Windows 11

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  • Virtual memory.jpg
    Virtual memory.jpg
    23.6 KB · Views: 2
  • Startup and Recovery.jpg
    Startup and Recovery.jpg
    27.9 KB · Views: 2

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG STRIX GL10CS
    CPU
    i5-9400
    Motherboard
    Asus ROG Strix GL10CS
    Memory
    2x Kingston HyperX KHX2666C16/16G
    Graphics Card(s)
    GeForce GTX 1660 Ti (6 GB)

Biowaste

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Found this in pretty much every dump, Do you play surviving mars?
I do. And Dying light 2 - you'll see it in the dump files. Don't play AC Valhalla though any more.
I don't overclock CPU and don't have such a software.
Ran Intel Diagnostic Tool, test passed, here is the result.
 

Attachments

  • TESTRESULTS.TXT
    8.5 KB · Views: 1

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG STRIX GL10CS
    CPU
    i5-9400
    Motherboard
    Asus ROG Strix GL10CS
    Memory
    2x Kingston HyperX KHX2666C16/16G
    Graphics Card(s)
    GeForce GTX 1660 Ti (6 GB)

zbook

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The startup and recovery and page file settings are now optimally configured to create dump files useful for troubleshooting.


All of the recent BSOD bugchecks were WHEA 124.


Open administrative command prompt and copy and paste:

PowerShell $D=(New-Object -ComObject Wscript.Shell).SpecialFolders(4);Compress-Archive "%WinDir%\MEMORY.DMP" "$D\Memory_dmp"

Post a share link with only the compressed memory dump.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

Biowaste

Member
Thread Starter
Local time
5:06 AM
Posts
16
OS
Windows 11
The startup and recovery and page file settings are now optimally configured to create dump files useful for troubleshooting.


All of the recent BSOD bugchecks were WHEA 124.


Open administrative command prompt and copy and paste:

PowerShell $D=(New-Object -ComObject Wscript.Shell).SpecialFolders(4);Compress-Archive "%WinDir%\MEMORY.DMP" "$D\Memory_dmp"

Post a share link with only the compressed memory dump.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG STRIX GL10CS
    CPU
    i5-9400
    Motherboard
    Asus ROG Strix GL10CS
    Memory
    2x Kingston HyperX KHX2666C16/16G
    Graphics Card(s)
    GeForce GTX 1660 Ti (6 GB)
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