BSOD Crashes from 1 per day to 1 per hour


Group c Results:

No BSOD on startup or opening cmd prompt, notepad, or Chrome
 

Attachments

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    LG
    CPU
    GenuineIntel 11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.9
    Motherboard
    BaseBoard Product 17Z95P, BaseBoard Version FAB1
    Memory
    16.0 Gb
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics
    Sound Card
    Intel® Smart Sound Technology for USB Audio
    Monitor(s) Displays
    PNP Device ID PCI\VEN_8086&DEV_9A49&SUBSYS_04591854&REV_03\3&11583659&0&10
    Screen Resolution
    2560 x 1600 x 60 hertz
    Hard Drives
    Description Local Fixed Disk
    Compressed No
    File System NTFS
    Size 952.12 GB (1,022,329,090,048 bytes)
    Free Space 654.00 GB (702,225,670,144 bytes)
    Volume Name
    Volume Serial Number 5E40B982
    Keyboard
    Description Standard PS/2 Keyboard Name Enhanced (101- or 102-key) Layout 00000409 PNP Device ID ACPI\LGEX0001\4&1D6AE7E5&0 Number of Function Keys 12 I/O Port 0x00000060-0x00000060 I/O Port 0x00000064-0x00000064 IRQ Channel IRQ 1
    Browser
    Chrome
    Antivirus
    Kaspersky Premium
Group d Results:

No BSOD on startup or opening cmd prompt, BSOD occurred on opening notepad.

Latest v2: CMS_GRAM-(2025-06-17_15-47-39).zip

Note regarding group d:
After selecting parameters and hitting enter to proceed with the test, Driver Verifier Manager returned the attached message. "IRP Logging cannot be enabled without I/O verification. Would you like to enable I/O verification, too?" Since IRP logging was a requirement I selected "Yes" in order to proceed with the test.

After restarting the laptop after the BSOD I ran the new V2 and was able to rerun the Verifier querysettings and saved the results by opening a previously saved archive that had contained the Verifier querysettings from group c, pasting the results from group d and saving the file.

Please advise on next steps.
 

Attachments

  • Critical Process Died 2025 06 17 WDV Test Group d.webp
    Critical Process Died 2025 06 17 WDV Test Group d.webp
    506.9 KB · Views: 1
  • Driver Veifier Manager Message.webp
    Driver Veifier Manager Message.webp
    1.1 MB · Views: 1
  • WDV Customized Tests Group d.txt
    WDV Customized Tests Group d.txt
    2.3 KB · Views: 2

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    LG
    CPU
    GenuineIntel 11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.9
    Motherboard
    BaseBoard Product 17Z95P, BaseBoard Version FAB1
    Memory
    16.0 Gb
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics
    Sound Card
    Intel® Smart Sound Technology for USB Audio
    Monitor(s) Displays
    PNP Device ID PCI\VEN_8086&DEV_9A49&SUBSYS_04591854&REV_03\3&11583659&0&10
    Screen Resolution
    2560 x 1600 x 60 hertz
    Hard Drives
    Description Local Fixed Disk
    Compressed No
    File System NTFS
    Size 952.12 GB (1,022,329,090,048 bytes)
    Free Space 654.00 GB (702,225,670,144 bytes)
    Volume Name
    Volume Serial Number 5E40B982
    Keyboard
    Description Standard PS/2 Keyboard Name Enhanced (101- or 102-key) Layout 00000409 PNP Device ID ACPI\LGEX0001\4&1D6AE7E5&0 Number of Function Keys 12 I/O Port 0x00000060-0x00000060 I/O Port 0x00000064-0x00000064 IRQ Channel IRQ 1
    Browser
    Chrome
    Antivirus
    Kaspersky Premium
Please restart WDV with all customized tests except:

[ ] 0x00000004 Randomized low resources simulation.


If there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.

Run for 24 - 48 hours.


After the above testing has completed and if there were no major performance problems then restart WDV with all customized tests.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Okay, just to be clear, the next test will look like this:

Standard Flags:

[X] 0x00000001 Special pool.
[X] 0x00000002 Force IRQL checking.
[X] 0x00000008 Pool tracking.
[X] 0x00000010 I/O verification.
[X] 0x00000020 Deadlock detection.
[X] 0x00000080 DMA checking.
[X] 0x00000100 Security checks.
[X] 0x00000800 Miscellaneous checks.
[X] 0x00020000 DDI compliance checking.

Additional Flags:

[ ] 0x00000004 Randomized low resources simulation.
[X] 0x00000200 Force pending I/O requests.
[X] 0x00000400 IRP logging.
[X] 0x00002000 Invariant MDL checking for stack.
[X] 0x00004000 Invariant MDL checking for driver.
[X] 0x00008000 Power framework delay fuzzing.
[X] 0x00010000 Port/miniport interface checking.
[X] 0x00040000 Systematic low resources simulation.
[X] 0x00080000 DDI compliance checking (additional).
[X] 0x00200000 NDIS/WIFI verification.
[X] 0x00800000 Kernel synchronization delay fuzzing.
[X] 0x01000000 VM switch verification.
[X] 0x02000000 Code integrity checks.

Again testing only non-microsoft drivers

I just want to make sure that I am doing this correctly.

Thank you for your help with this.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    LG
    CPU
    GenuineIntel 11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.9
    Motherboard
    BaseBoard Product 17Z95P, BaseBoard Version FAB1
    Memory
    16.0 Gb
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics
    Sound Card
    Intel® Smart Sound Technology for USB Audio
    Monitor(s) Displays
    PNP Device ID PCI\VEN_8086&DEV_9A49&SUBSYS_04591854&REV_03\3&11583659&0&10
    Screen Resolution
    2560 x 1600 x 60 hertz
    Hard Drives
    Description Local Fixed Disk
    Compressed No
    File System NTFS
    Size 952.12 GB (1,022,329,090,048 bytes)
    Free Space 654.00 GB (702,225,670,144 bytes)
    Volume Name
    Volume Serial Number 5E40B982
    Keyboard
    Description Standard PS/2 Keyboard Name Enhanced (101- or 102-key) Layout 00000409 PNP Device ID ACPI\LGEX0001\4&1D6AE7E5&0 Number of Function Keys 12 I/O Port 0x00000060-0x00000060 I/O Port 0x00000064-0x00000064 IRQ Channel IRQ 1
    Browser
    Chrome
    Antivirus
    Kaspersky Premium
Yes.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Got one while using Chrome. Then got another one the same while preparing this post.

Should I continue and report each one? Or only if I get a different stop code?

Latest v2: CMS_GRAM-(2025-06-17_20-05-23).zip
 

Attachments

  • Stop Code 0xc000021a.webp
    Stop Code 0xc000021a.webp
    315.5 KB · Views: 1

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    LG
    CPU
    GenuineIntel 11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.9
    Motherboard
    BaseBoard Product 17Z95P, BaseBoard Version FAB1
    Memory
    16.0 Gb
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics
    Sound Card
    Intel® Smart Sound Technology for USB Audio
    Monitor(s) Displays
    PNP Device ID PCI\VEN_8086&DEV_9A49&SUBSYS_04591854&REV_03\3&11583659&0&10
    Screen Resolution
    2560 x 1600 x 60 hertz
    Hard Drives
    Description Local Fixed Disk
    Compressed No
    File System NTFS
    Size 952.12 GB (1,022,329,090,048 bytes)
    Free Space 654.00 GB (702,225,670,144 bytes)
    Volume Name
    Volume Serial Number 5E40B982
    Keyboard
    Description Standard PS/2 Keyboard Name Enhanced (101- or 102-key) Layout 00000409 PNP Device ID ACPI\LGEX0001\4&1D6AE7E5&0 Number of Function Keys 12 I/O Port 0x00000060-0x00000060 I/O Port 0x00000064-0x00000064 IRQ Channel IRQ 1
    Browser
    Chrome
    Antivirus
    Kaspersky Premium
1) Please reinstall the most up to date BIOS


2) Restart WDV to create multiple crashes


3) Make free or pay backup images

(Acronis, Aoemi, EaseUS, Hasleo, Macrium, Paragon, etc.)

www.tenforums.com

Backup and Restore with Macrium Reflect

How to Create and Restore a System Image Backup with Macrium Reflect
www.tenforums.com www.tenforums.com






Code: 
Event[16049]
  Log Name: System
  Source: ACPI
  Date: 2025-06-17T20:03:39.9830000Z
  Event ID: 13
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: CMS_Gram
  Description:
: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

Event[16050]
  Log Name: System
  Source: ACPI
  Date: 2025-06-17T20:03:44.9840000Z
  Event ID: 13
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: CMS_Gram
  Description:
: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.


Code: 
Event[16051]
  Log Name: System
  Source: ACPI
  Date: 2025-06-17T20:03:49.9850000Z
  Event ID: 13
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: CMS_Gram
  Description:
: The embedded controller (EC) did not respond within the specified timeout period.
This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly.
You should check with your computer manufacturer for an upgraded BIOS. 
In some situations, this error may cause the computer to function incorrectly.
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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