BSOD Crashes from 1 per day to 1 per hour

carlosschw · Jun 17, 2025

Group c Results:

No BSOD on startup or opening cmd prompt, notepad, or Chrome

carlosschw · Jun 17, 2025

Group d Results:

No BSOD on startup or opening cmd prompt, BSOD occurred on opening notepad.

Latest v2: CMS_GRAM-(2025-06-17_15-47-39).zip

Note regarding group d:
After selecting parameters and hitting enter to proceed with the test, Driver Verifier Manager returned the attached message. "IRP Logging cannot be enabled without I/O verification. Would you like to enable I/O verification, too?" Since IRP logging was a requirement I selected "Yes" in order to proceed with the test.

After restarting the laptop after the BSOD I ran the new V2 and was able to rerun the Verifier querysettings and saved the results by opening a previously saved archive that had contained the Verifier querysettings from group c, pasting the results from group d and saving the file.

Please advise on next steps.

zbook · Jun 17, 2025

Please restart WDV with all customized tests except:

[ ] 0x00000004 Randomized low resources simulation.

If there is no immediate BSOD then open administrative command prompt and copy and paste:

verifier /querysettings

Post a share link.

Run for 24 - 48 hours.

After the above testing has completed and if there were no major performance problems then restart WDV with all customized tests.

carlosschw · Jun 17, 2025

Okay, just to be clear, the next test will look like this:

Standard Flags:

[X] 0x00000001 Special pool.
[X] 0x00000002 Force IRQL checking.
[X] 0x00000008 Pool tracking.
[X] 0x00000010 I/O verification.
[X] 0x00000020 Deadlock detection.
[X] 0x00000080 DMA checking.
[X] 0x00000100 Security checks.
[X] 0x00000800 Miscellaneous checks.
[X] 0x00020000 DDI compliance checking.

Additional Flags:

[ ] 0x00000004 Randomized low resources simulation.
[X] 0x00000200 Force pending I/O requests.
[X] 0x00000400 IRP logging.
[X] 0x00002000 Invariant MDL checking for stack.
[X] 0x00004000 Invariant MDL checking for driver.
[X] 0x00008000 Power framework delay fuzzing.
[X] 0x00010000 Port/miniport interface checking.
[X] 0x00040000 Systematic low resources simulation.
[X] 0x00080000 DDI compliance checking (additional).
[X] 0x00200000 NDIS/WIFI verification.
[X] 0x00800000 Kernel synchronization delay fuzzing.
[X] 0x01000000 VM switch verification.
[X] 0x02000000 Code integrity checks.

Again testing only non-microsoft drivers

I just want to make sure that I am doing this correctly.

Thank you for your help with this.

zbook · Jun 17, 2025

carlosschw · Jun 17, 2025

Got one while using Chrome. Then got another one the same while preparing this post.

Should I continue and report each one? Or only if I get a different stop code?

Latest v2: CMS_GRAM-(2025-06-17_20-05-23).zip

zbook · Jun 18, 2025

1) Please reinstall the most up to date BIOS

2) Restart WDV to create multiple crashes

3) Make free or pay backup images

(Acronis, Aoemi, EaseUS, Hasleo, Macrium, Paragon, etc.)

Backup and Restore with Macrium Reflect

How to Create and Restore a System Image Backup with Macrium Reflect

www.tenforums.com

Code:

Event[16049]
  Log Name: System
  Source: ACPI
  Date: 2025-06-17T20:03:39.9830000Z
  Event ID: 13
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: CMS_Gram
  Description:
: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

Event[16050]
  Log Name: System
  Source: ACPI
  Date: 2025-06-17T20:03:44.9840000Z
  Event ID: 13
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: CMS_Gram
  Description:
: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

Code:

Event[16051]
  Log Name: System
  Source: ACPI
  Date: 2025-06-17T20:03:49.9850000Z
  Event ID: 13
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: CMS_Gram
  Description:
: The embedded controller (EC) did not respond within the specified timeout period.
This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly.
You should check with your computer manufacturer for an upgraded BIOS. 
In some situations, this error may cause the computer to function incorrectly.

carlosschw · Tuesday at 11:52 AM

I just wanted to give an update to this project.

I have communicated the need to re-install my BIOS to LG Electronics USA, but since their maintenance system is so closed, I have not been able to get anywhere with that. I will try again today to get some action from their side.

In the meantime I have disabled the driver verification program but not to worry; my machine continues to produce a plethora of crashes. At times it will run for a few hours in a stable state, but most of the time it crashes every 15 minutes. But it reboots quickly and it seems that both Chrome browser and Adobe Acrobat Reader are set up to support constant crashes because they both are able to bring me back to exactly where I was before any given crash.

Here is the lates V2 if you are interested.

CMS_GRAM-(2025-06-24_09-26-04).zip

Any suggestions would be warmly welcomed.

Take care...

zbook · Tuesday at 3:37 PM

carlosschw said:
I just wanted to give an update to this project.

I have communicated the need to re-install my BIOS to LG Electronics USA, but since their maintenance system is so closed, I have not been able to get anywhere with that. I will try again today to get some action from their side.

In the meantime I have disabled the driver verification program but not to worry; my machine continues to produce a plethora of crashes. At times it will run for a few hours in a stable state, but most of the time it crashes every 15 minutes. But it reboots quickly and it seems that both Chrome browser and Adobe Acrobat Reader are set up to support constant crashes because they both are able to bring me back to exactly where I was before any given crash.

Here is the lates V2 if you are interested.

CMS_GRAM-(2025-06-24_09-26-04).zip

Any suggestions would be warmly welcomed.

Take care...

Was a repair install, reset save files or clean install recently performed?

carlosschw · Tuesday at 4:02 PM

I did a reset save files again about two days ago, electing to download the windows installation from the cloud. One thing that I noticed was that when the reset finished, it left windows nearly up to date. It seemed to run okay for about half a day, but then the BSODs began again. One of the things I am curious about is whether these problems have been endemic in other LG Laptops of my vintage or if this is sort of unique to my machine. It is only a little over 2-1/2 years old and up until this problem started about a month and a half ago, it was by far the best laptop that I have ever owned. I would leave it booted up for literally weeks at a time, only rebooting for occasional installs or updates and it would never miss a beat.
But with these issues I am thinking I may have to replace it with a Lenovo Think Pad which used to be my favorite and would last for five years or more.

zbook · Tuesday at 5:10 PM

Please run Tuneup plus after each new installation so that the settings are optimal for detecting and troubleshooting BSODs.

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Do you have alternate hardware for swap testing: RAM, Drive, MB, etc.

Can you run the computer with each group of 4 RAM modules?
Manufacturer : Samsung
MemoryType : LPDDR4
UBE3D4AA-MGCR

1E
EF
1A
7A
154
3B

BSOD Crashes from 1 per day to 1 per hour

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