bsod errors

Hey guys, lately I have had an issue on my pc. It crashes and nvidia gpu drivers are will be hidden in the device manager. Please what could be the solution for that.

The logs displayed a new Windows 11 installation with BSOD.

The reports displayed misbehaving Nvidia GPU drivers.

However at the time the V2 log collector ran there was no installed Nvidia GPU driver.

Only the Intel GPU driver was installed.

The debugging displayed both misbehaving Nvidia and Intel GPU drivers.






For this laptop, the HP website displayed only tested drivers for Windows 10 versions 1709, 1809, and 1903.


Uninstall the GPU drivers using Display Driver Uninstaller:





Try installing the older Windows 10 GPU drivers (Intel and Nvidia) displayed on the HP website.






Turn off Windows fast startup:


113
9F
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Name Intel(R) UHD Graphics 630
PNP Device ID PCI\VEN_8086&DEV_3E9B&SUBSYS_84DA103C&REV_00\3&11583659&0&10
Adapter Type Intel(R) UHD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) UHD Graphics 630
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers C:\Windows\System32\DriverStore\FileRepository\iigd_dc_base.inf_amd64_34b321cc84ec642b\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dc_base.inf_amd64_34b321cc84ec642b\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dc_base.inf_amd64_34b321cc84ec642b\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dc_base.inf_amd64_34b321cc84ec642b\igd12umd64.dll
Driver Version 24.20.100.6345
INF File oem61.inf (iCFL_w10_DS section)
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\IIGD_DC_BASE.INF_AMD64_34B321CC84EC642B\IGDKMD64.SYS (24.20.100.6345, 13.76 MB (14,433,528 bytes), 5/24/2023 9:08 AM)


igdkmd64.sys Fri Sep 14 02:53:52 2018 (5B9B6910)

nvlddmkm.sys Wed May 4 19:48:54 2022 (62731EF6)

Thank you sir. I will definitely check the potential solutions and yes you were right by the time of the log my nvidia graphics card was hidden.

Hello guys, I am having errors on my Nvidia GPU. It is causing crashes and I asked for solutions on the error. They told me to use clean uninstall on the GPU and recommended me using DDU. So I uninstalled it using the instruction and re-installed it again. But its crashing again. I have uploaded the log files below. Please if there are other solutions help me.

It would help if you would fill out the system specs section of your forum profile.

Without knowing where that GPU is located, it's pretty hard to formulate any kind of Fix.

Is it On-Board, or On-Card?

If it's On-Board, there is probably not a lot you can do with it,
however, if it's on a Plug-In Card, there are options, including replacing that card.

As Johnny Five once said, "more input!"

I have provided some info on the system specs