Solved BSOD - on a daily basis (NETIO.SYS)


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jkt

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Windows 11 24H2
Hello,

I would like to ask you for help with regular BSODs (I have no idea what might cause it), which began to appear a few days after the update at 24H2. I also have BSOD three times a day - I couldn't observe it in a specific activity, it seems to me that it is more or less random. I will be grateful for any help. Thank you very much.

Link to V2 Log Collector zip: OneDrive
 
Windows Build/Version
24H2 - 26100.2161

My Computer

System One

  • OS
    Windows 11 24H2
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro AN517-41
The logs were in a foreign language and could not be scanned.

During the troubleshooting please temporarily use English as the default language so that files can be scanned and read.


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Run Tuneup plus > post a share link


Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com




List aa installed non-Microsoft antivirus / firewall software.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
  • Like
Reactions: jkt
zbook said:
The logs were in a foreign language and could not be scanned.

During the troubleshooting please temporarily use English as the default language so that files can be scanned and read.




Run Tuneup plus > post a share link


List aa installed non-Microsoft antivirus / firewall software.
Click to expand...

Thank you very much for reply. i have set english language but I guess logging off and on again wasn't enought, sorry about that.

Here is the new zip: OneDrive and Tuneup log.

As AV I use Avira Prime, no firewall software installed. Thank you again.
 

My Computer

System One

  • OS
    Windows 11 24H2
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro AN517-41
Please perform the following steps:




1) Run Tuneup plus > post a share link


Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com




2) Uninstall Avira using the applicable uninstall tool:

a) Uninstallation of Avira for Windows

b) How do I perform a manual reinstallation of my Avira product?

Clean your system

Delete residual Avira files




3) Make sure that Microsoft defender is on > update Windows and Microsoft defender




4) Uninstall: Adguard using the applicable uninstall tool:

a) Installation | AdGuard Knowledge Base

b) https://cdn.adtidy.org/distr/windows/Uninstall_Utility.zip




Code: 
netprotection_network_filter    netprotection_network_filter    c:\windows\system32\drivers\netprotection_network_filter.sys


adgnetworkwfpdrv    adgnetworkwfpdrv    c:\windows\system32\drivers\adgnetworkwfpdrv.sys



Code: 
netprotection_network_filter.sys Sun Aug 18 21:40:15 2024 (66C2B08F)

adgnetworkwfpdrv.sys Tue Oct  1 10:11:28 2024 (66FC1120)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
  • Like
Reactions: jkt
Thank you @zbook . I uninstalled Avira & AdGuard as advised. New Tuneup plus log is uploaded at OneDrive.

Should I not be using Avira Prime & AdGuard anymore? Or no Avira and some older version of Adguard?
 

My Computer

System One

  • OS
    Windows 11 24H2
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro AN517-41
If there are no BSOD for 24 hours then you can use a third party antivirus software or continue using Microsoft defender.

Most members seem to use defender.

Adguard can be reinstalled.

If you choose to reinstall both make sure that you monitor for another 24 hours to check stability / instability before reinstalling the second software.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
  • Like
Reactions: jkt
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