BSOD on PC <1 year old persisting after fresh install of Windows 11


Clingsmash

Member
Local time
6:26 PM
Posts
8
OS
Windows 11
Title: Persistent BSODs on clean install (Wdf01000.sys, Ntfs.sys, 0x1000007E) - Need Help

Hi everyone,

I am dealing with recurring BSODs on my iBUYPOWER desktop and could really use some expert eyes on my dump files to help me figure out what is failing.

The Issue & Triggers:I had been getting random BSODs related to driver errors since I got the PC in December 2025. I had been getting intermittent BSODs and used whocrashed to work with Ibuypower on resolving the issues. They believed the issues were graphics card related and I also had a noisy cooler. iBUYPOWER sent me a replacement graphics card and a replacement AIO liquid cooler under warranty back in March 2026, which I installed myself. Problems persisted but less frequently. Three weeks ago I had two BSODs impact work (one was a crash on a meeting I was leading, the other a random act of BSOD.) Two weeks ago I completely wiped the drive (deleted all partitions) and performed a clean installation of Windows 11.

Unfortunately, the BSODs have already returned on the fresh OS. My two crashes since the fresh install both show Bugcheck 0x1000007E (SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M):

  • Crash 1 (10/7/2026): Parameter 1: 0xFFFFFFFFC0000005. No specific driver blamed, but analysis flagged potential memory corruption.
  • Crash 2 (10/13/2026): Parameter 1: 0xFFFFFFFFC0000005. This crash explicitly failed in Ntfs.sys (NT File System Driver). The analysis tools suggest this could point to a malfunctioning drive, corrupted disk, or faulty RAM causing memory corruption.
Overclocking Status: No changes made on my end. I am a bit of a novice so I am not sure where to find this.

System Age & Warranty History:
This is an iBUYPOWER pre-built system. Back in March, I was experiencing issues and iBUYPOWER sent me a replacement graphics card and a replacement AIO liquid cooler under warranty, which I installed myself.

System Specs See the google drive link or my profile Computer Dumps - Google Drive

Since this issue survived a total drive wipe and clean install, and is now throwing Ntfs.sys errors on a fresh format, it seems like it could be a physical hardware fault (maybe the storage drive or RAM). However, I am not confident in anything at this point. I really need help, all options are on the table, and I am completely open to any troubleshooting steps you recommend. I have the V2 Log Collector files and my system info on the google drive link

Thank you in advance!

Computer Dumps - Google Drive
 
Windows Build/Version
Windows 11 Home

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mh...32 GBNVIDIA GeForce RTX 5070
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
iBUYPOWER
CPU
AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mhz, 8 Core(
Motherboard
Micro-Star International Co., Ltd. PRO B650-VC WIFI (MS-7D78) 1.0
Memory
32 GB
Graphics Card(s)
NVIDIA GeForce RTX 5070
Please perform the following steps:




1) Run admin PS > post share links displaying each command with results

Code:
sfc /scannow
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth
sfc /scannow
chkdsk /scan
fltsmn




2) Run admin PS > post share links displaying each command with results

Code:
Get-CimInstance -ClassName Win32_OSRecoveryConfiguration | Select-Object AutoReboot
Get-CimInstance -ClassName Win32_OSRecoveryConfiguration | Set-CimInstance -Property @{AutoReboot=$false}
Get-CimInstance -ClassName Win32_OSRecoveryConfiguration | Select-Object AutoReboot

Get-CimInstance -ClassName Win32_OSRecoveryConfiguration | Select-Object DebugInfoType
Get-CimInstance -ClassName Win32_OSRecoveryConfiguration | Set-CimInstance -Property @{DebugInfoType=7}
Get-CimInstance -ClassName Win32_OSRecoveryConfiguration | Select-Object DebugInfoType

Get-CimInstance -ClassName Win32_PageFileUsage | Format-List *

Get-CimInstance -ClassName Win32_ComputerSystem | Select-Object AutomaticManagedPagefile
Get-CimInstance -ClassName Win32_ComputerSystem | Set-CimInstance -Property @{AutomaticManagedPagefile=$true}
Get-CimInstance -ClassName Win32_ComputerSystem | Select-Object AutomaticManagedPagefile

bcdedit /enum '{badmemory}'




3) Create a new restore point:






4) Run the V2 log collector > post a share link


 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Please perform the following steps:




1) Run admin PS > post share links displaying each command with results

Code:
sfc /scannow
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth
sfc /scannow
chkdsk /scan
fltsmn




2) Run admin PS > post share links displaying each command with results

Code:
Get-CimInstance -ClassName Win32_OSRecoveryConfiguration | Select-Object AutoReboot
Get-CimInstance -ClassName Win32_OSRecoveryConfiguration | Set-CimInstance -Property @{AutoReboot=$false}
Get-CimInstance -ClassName Win32_OSRecoveryConfiguration | Select-Object AutoReboot

Get-CimInstance -ClassName Win32_OSRecoveryConfiguration | Select-Object DebugInfoType
Get-CimInstance -ClassName Win32_OSRecoveryConfiguration | Set-CimInstance -Property @{DebugInfoType=7}
Get-CimInstance -ClassName Win32_OSRecoveryConfiguration | Select-Object DebugInfoType

Get-CimInstance -ClassName Win32_PageFileUsage | Format-List *

Get-CimInstance -ClassName Win32_ComputerSystem | Select-Object AutomaticManagedPagefile
Get-CimInstance -ClassName Win32_ComputerSystem | Set-CimInstance -Property @{AutomaticManagedPagefile=$true}
Get-CimInstance -ClassName Win32_ComputerSystem | Select-Object AutomaticManagedPagefile

bcdedit /enum '{badmemory}'




3) Create a new restore point:






4) Run the V2 log collector > post a share link




On it now -- thank you. I will add to the google drive link in the main post (and will update here once complete). I really appreciate your help. I like to tinker but this level of troubleshooting is beyond me.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mh...32 GBNVIDIA GeForce RTX 5070
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
iBUYPOWER
CPU
AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mhz, 8 Core(
Motherboard
Micro-Star International Co., Ltd. PRO B650-VC WIFI (MS-7D78) 1.0
Memory
32 GB
Graphics Card(s)
NVIDIA GeForce RTX 5070
Hi @zbook I'm back with some results. I have added all the necessary screenshots to the google drive folder. Two items you asked for errored (see below)

1) I could not run "fltsmn" from an admin powershell. Error is attached but said

PS C:\WINDOWS\system32> fltsmn
fltsmn : The term 'fltsmn' is not recognized as the name of a cmdlet, function, script file, or operable program.
Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At line:1 char:1
+ fltsmn
+ ~~~~~~
+ CategoryInfo : ObjectNotFound: (fltsmn:String) [], CommandNotFoundException
+ FullyQualifiedErrorId : CommandNotFoundException


2) Very similar error trying to run v2 Log Collector

& : The term '.\resources\main.ps1' is not recognized as the name of a cmdlet, function, script file, or operable
program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At line:1 char:2
+ &'.\resources\main.ps1'
+ ~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ObjectNotFound: (.\resources\main.ps1:String) [], CommandNotFoundException
+ FullyQualifiedErrorId : CommandNotFoundException


Computer Dumps - Google Drive


Thank you so much for helping!!!
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mh...32 GBNVIDIA GeForce RTX 5070
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
iBUYPOWER
CPU
AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mhz, 8 Core(
Motherboard
Micro-Star International Co., Ltd. PRO B650-VC WIFI (MS-7D78) 1.0
Memory
32 GB
Graphics Card(s)
NVIDIA GeForce RTX 5070
Please run fltmc > post a share link

For V2 > before running > view the menu bar > click extract all > wait for the pop up > then run V2 > post a share link




The BIOS Version/Date American Megatrends International, LLC. 1.K0, 6/24/2025

Upgrade the BIOS: K0 > M3

 
Last edited:

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Both are uploaded into the google drive. I will do the bios update after my meeting in an hour. Thank you so much!

1792094468521.webp
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mh...32 GBNVIDIA GeForce RTX 5070
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
iBUYPOWER
CPU
AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mhz, 8 Core(
Motherboard
Micro-Star International Co., Ltd. PRO B650-VC WIFI (MS-7D78) 1.0
Memory
32 GB
Graphics Card(s)
NVIDIA GeForce RTX 5070
Please run administrative command prompt: > post share links

wevtutil epl Application "%userprofile%\Desktop\application.evtx"

wevtutil epl System "%userprofile%\Desktop\system.evtx"

fltmc



For any new BSODs or unexpected shutdowns and restarts post a new V2 share link into the newest post.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Hi!

I did the bios this morning (the meeting sucked!)

I also uploaded the other files and screenshots.

I am so thankful for your help. I'll be running the meeting gauntlet today so if anything else triggers I'll grab it and post here.

You saved my butt here!
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mh...32 GBNVIDIA GeForce RTX 5070
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
iBUYPOWER
CPU
AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mhz, 8 Core(
Motherboard
Micro-Star International Co., Ltd. PRO B650-VC WIFI (MS-7D78) 1.0
Memory
32 GB
Graphics Card(s)
NVIDIA GeForce RTX 5070
1) Please run Memtest86+ for 8 or more passes > take pictures > post images or share links

Memtest86+ | The Open-Source Memory Testing Tool

Just 1 error is a test fail and testing can be aborted.

The more the passes the better the testing conditions.

It sometimes takes passes into the 20's to detect malfunctioning RAM.

The RAM can be tested all at one time or one at a time in the same DIMM.

Memtest86+ | The Open-Source Memory Testing Tool

MemTest86+ - Test RAM




2) Run Sea Tools Long generic test (all drives) > post images or share links





3) Memtest86+ will take substantial time to run so plan to run when there is a lot of continuous time (overnight and next day)
 
Last edited:

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
I kicked off memtest after work today. It's been running for four hours and has completed 5 passes without error. I will provide an update tomorrow. Is there harm in letting it run overnight or is that overkill? (currently 9p local)
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mh...32 GBNVIDIA GeForce RTX 5070
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
iBUYPOWER
CPU
AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mhz, 8 Core(
Motherboard
Micro-Star International Co., Ltd. PRO B650-VC WIFI (MS-7D78) 1.0
Memory
32 GB
Graphics Card(s)
NVIDIA GeForce RTX 5070
Please run overnight and the next day.

The more the passes the better the testing conditions.

Take pictures > post images or share links
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Last night I was still in pass status. As of now I'm showing a big Fail (see attached). I still have it running. Where do I go from here?

Thanks again for your help.
 

Attachments

  • 20261017_085517.webp
    20261017_085517.webp
    660.1 KB · Views: 1

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mh...32 GBNVIDIA GeForce RTX 5070
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
iBUYPOWER
CPU
AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mhz, 8 Core(
Motherboard
Micro-Star International Co., Ltd. PRO B650-VC WIFI (MS-7D78) 1.0
Memory
32 GB
Graphics Card(s)
NVIDIA GeForce RTX 5070
Nice progress.


I kicked off memtest after work today. It's been running for four hours and has completed 5 passes without error. I will provide an update tomorrow. Is there harm in letting it run overnight or is that overkill? (currently 9p local)



This was a good example for the insufficiency of 5 passes.





1) Please contact warranty support for RAM replacement

Make sure that they are matching pairs.




2) Until the RAM is replaced:

a) the computer can be left as is with unexpected BSOD or

b) both RAM modules can be removed > test one at a time in the same DIMM > use only a single RAM module




3) Complete the Sea Tools Long generic test (run as bootable overnight while sleeping) > take pictures > post images or share links




4) Run HD Sentinel (all drives) > view results on these tabs > post images or share links

Hard Disk Sentinel - HDD health and temperature monitoring

a) Overview
b) Temperature
c) SMART








Apacer Technology

Code:
Location     : DIMMA2
BankLabel    : P0 CHANNEL A
Manufacturer : Unknown
MemoryType   : DDR5
FormFactor   : DIMM
Capacity     : 16GB
Speed        : 4800
Serial       : 01025383
PartNumber   : GD2.4631WT.00H          
ECC          : False
TypeDetail   : {Synchronous, Unbuffered (Unregistered)}

Location     : DIMMB2
BankLabel    : P0 CHANNEL B
Manufacturer : Unknown
MemoryType   : DDR5
FormFactor   : DIMM
Capacity     : 16GB
Speed        : 4800
Serial       : 01025383
PartNumber   : GD2.4631WT.00H          
ECC          : False
TypeDetail   : {Synchronous, Unbuffered (Unregistered)}
 
Last edited:

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Thanks for the help. I'm out for the day and I left the memtest running. I'll take a pic before ending it and will follow these instructions after that. I will provide updates tomorrow. I appreciate you.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mh...32 GBNVIDIA GeForce RTX 5070
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
iBUYPOWER
CPU
AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mhz, 8 Core(
Motherboard
Micro-Star International Co., Ltd. PRO B650-VC WIFI (MS-7D78) 1.0
Memory
32 GB
Graphics Card(s)
NVIDIA GeForce RTX 5070

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