Solved BSOD Only with EA Play Games

ShamrockRig said:

My point was to explain that a game that isn't demanding on my system, Will be less demanding on a better system no?
It also pretty clearly states on there that i dont believe those two games that just happen to be on EA are more performance hungry than any other games. Just naw.

You seem to think that fifa and BF5 have an insanely high performance pull even more so than red dead 2( Pulls way more than both BF and fifa) which just isn't true. Fifa and battlefield would be my choice of "Less demanding games"

Click to expand...

EDIT RESUME :

FIFA While Streaming on x264 2K5 4090 : -130 FPS
RAM & FREEZ on Slow encoding OBS

FIFA while Streaming on x264 4K 4090 : 130/150 FPS
RAM & FREEZ on Slow encoding OBS

CYBERPUNK : While Streaming on x264 4K 4090 DLSS OFF : 180 FPS
No RAM / No LAG on Slow encoding OBS

REQUIEM : While Streaming on x264 4K 4090 DLSS On : +190 FPS
No RAM / No LAG on Slow encoding OBS

We dont ask DLSS to fifa but how Fifa can have less 130 FPS when CYBERPUNK gave 180

Its evidence of Perf trouble using CPU on very bad way

-------------------------------------------------------------------------------------------
Hello,

Im playing fifa since Volta in 2019
And today Fifa 23 gave me the best gameplay i seen from few years.
Thank you for this game !

BUT ...

Since FIFA 23 release i seen a trouble to share the game when i stream on a Mono PC setup
I thank FIFA 23 is next gen and my 1080ti cant Follow the next generation of game.
So i saying nothing about the game my pc could be too low for the next gen game, i was fair and respectful from your work.

But now i have 4090 and the result is the same, the game doesnt work correctly when im stream and if the 4090 cant do anything no card could on the 3 next years
i keep the same setting than other next gen with or without dlss 3 actived by the drivers but no one have LAG or FREEZ with my Slow OBS setting

So you have a big work to fixe it (ok who stream on single pc under obs with 4090) certainly less people and you dont care
But its just a point of view and point of comparison to say and recognize the game soffer of is dev or portability on PC ?
And have a real technical trouble of performance.

I stream all new game on Slow encoding under OBS all turn very good (witf DLSS 3 active or not) i never encounter a LAG trouble with CPU
DLSS OFF : Even if Cyberpunk havent the DLSS 3 ready i can turn the game with more 190 FPS on Ultra and could be more later after drivers upgrade, while encoding
DLSS ON : Requiem work very fine on DLSS 3 and can offer more 180 FPS on 4K gaming while streaming on slow setting with the same PC

BUT FIFA 23 doesnt work
If i keep the slow setting on OBS the game FREEZ or RAM on 4K / 2500 and 1900 res
So you have a real game architecture trouble with your game where the game use the CPU
i know cause i use a 24 thread and you make my CPU down (5900x) / impossible to be the 4090

I have to use my own fixe to stream and play like i does with my 1080ti ...
if i cut the stream the game turn between 120 fps under 2500
If i cut the stream the game turn between 130 and 150 fps on 4K
isnt normal, is not enought for 3 people and 11 player
We can compare with bigger Next gen game like REQUIEM or CYBERPUNK and your game sux for poor display

So can you fixe quicly your game to be compatible with other App like OBS or Cheat

we will not wait FIFA 24 to have a real next gen game on PC

I dont ask change to keep stream just for all PC player to have a Next Gen Game with descent performance
Is not the fault of our PC too low for your game.

FIFA 23 have a VERY GOOD GAME PLAY DESIGN
But
FIFA 23 have the best poor portability of the VIDEO GAME INDUSTRIE on PC

Finish your game and fixe the core we cant accepte this poor performance on PC"

neves said:

No. Even if it's a Entry Level System but stable vs a High End System that's unstable - running the same app - worst case scenario the Low End system will struggle - while the High End System will crash. I've seen this quite literally hundreds of times in practice - while using Heaven Benchmark (which can run just fine be it on an entry rig or high end - stressing even the latter - even tho, it's app released in 2009 with mediocre visuals even for that time - yet still good enough for stressing modern GPUs).

As mentioned above, i don't play this game - so i checked to see if there's any particular issue - and bumped into this topic: Re: Fifa 23 poor pc optimization, 100% gpu usage on menu's. - and complaints like the following:

"FIFA 23 is completely unplayable for me. It stutters badly and the framerate fluctuates between 120 FPS and what looks like ~10 FPS constantly, especially during camera cuts, when GUI comes up but also during gameplay. It doesn't matter which resolution or settings I set, the same stutter persists whether it's on ultra at 4k or lowest settings at 1080p. I wouldn't be surprised if the crappy new EA Anti-Cheat is to blame here either and if we'd need a crack just to get the game perform normally...EA, fix this already!

System Specs:
Intel Core i9 12900KS @5.5 GHz
64GB DDR4-3600 RAM
Nvidia GeForce GTX 3090 24GB (Latest Nvidia GeForce 517.48 drivers)
LG OLED48CX TV as monitor
2TB Kingston KC3000 PCIe 4.0 NVMe M.2 SSD (OS and high-performance applications)
Logitech G915 TKL Wireless Keyboard
Roccat Kone XP Air Wireless Mouse
Xbox Elite Series 2 Wireless Controller
Thrustmaster T.Flight HOTAS One
Windows 11 Pro 22H2

PS.: Is there a way to switch between Vulkan and DX12? Perhaps one or the other would run better?"

===============

"GPU usage during gameplay jumps up and down between 20-100% and gets really hot, 90+ Celsius. Because of this the fans (in the pc) are constantly running at full speed during gameplay. No problem in the menu. Gameplay and cutscenes are smooth and run stable at 100 fps, 1440p. GPU is a RTX 3080.

Really hoping for a driver that will fix this, PC is extremely loud like this"

================

"I play on R9 5900X, RTX3080Ti.

The game is an unplayable mess.
- Already have 3 CTDs (during the main menu) in just 1 hour of playing!
- When the game moves to corners or penalties, there is stuttering and FPS drops dramatically.
- Everything looks as if the sharpness is way too high, too bright/too high color contrast.
- The audio is crackling so much it is scary.
- The game recognizes a second ghost controller. After going wired it fixed itself but if I touch the keyboard or move the mouse, the game goes berserk and starts navigating the menus by itself.
- After I force shut down the game it causes my memory to be at 100%, my PC freezes, there audio crackling and I can’t do anything other than wait and hope that it will unstuck itself. I legit got scared the game might fry my hardware. I am scared to launch the game again.

I played at 1440p, uncapped FPS, and graphics on High (not Ultra)."

========================

"Ryzen 5 5600X
RTX 3070
32 GB DDR4

100% Usage GPU 80+ degrees in menu

I made 60HZ in NVIDIA Panel and it solve problem.

But i want play on my 165Hz Monitor with 165Hz. Not 60Hz"

=========================

"I'm experiencing this too with Ryzen 7 5800x and RTX 3080. When playing FIFA 23 my PC sounds like it's outright going to take off and launch into space. This really is the only game I play that does this."

==========================

"Bad optimization - its one thing. Temperatures another...

But Im monitoring one more thing. Keep You backs on seat.

Same story. I have i9 9900ks + rtx3080Ti.

Game in menu make my PC eat over 450W! Really?!? In menu! WTF?!

During the game peaks over 620W!

RDR2 for example in peaks stays below 540W and I think we can agree that game is much more compex then FIFA 23.

My PC idle use 110W, during heaviest benchmark not exceed 550W. And then EA kicks doors with FIFA 23. 450W in menu and constant over 500W during the game with peaks 620-640W (cutscenes).

So take care for bills. Reall ELECTRONIC arts in energy waste!"


=======================


"it's definitely the game

I have a 12th Gen Intel(R) Core(TM) i9-12900KF 3.20 GHz with 32GB RAM and Nvidia Geforce rtx 3080 with 10GB RAM and the only way I'm able to play the game normally is if I have every graphic setting on lowest.

By the way, in my opinion, we do not need to tamper with our PC's or do workarounds etc. in order for this game to work!

If our system meets the minimum requirements the game should be playable. If not then it is fully the responsibility of the developer to improve/update their game so that it does work!
Anything short of that is a breach against consumer's rights as they sold us a product that does not live up to what they promised and further refuse to come up with a fix"

=========================

"Hi all,

my GPU (RTX 3080 Ti) is always on 100% usage shown in my task manager. The temperature doesn't go above 66°C and I don't really feel this high usage (except if I watch a video on my second monitor).

No settings seem to change this high usage --> No matter if ingame or in Nvida settings.

Ingame setting are 2560x1440 (16:9) resolution, Fullscreen, without frame limit and dynamic resolution. Those special hair setting are off as well.

It doesn't change at all if I play on rendering quality Low or Ultra.

Any ideas how to fix it? I don't want to stress my GPU on 100% usage all the time.

By the way; CPU (i7-12700KF is only at 40%)"

==========================

"EDIT RESUME :

FIFA While Streaming on x264 2K5 4090 : -130 FPS
RAM & FREEZ on Slow encoding OBS

FIFA while Streaming on x264 4K 4090 : 130/150 FPS
RAM & FREEZ on Slow encoding OBS

CYBERPUNK : While Streaming on x264 4K 4090 DLSS OFF : 180 FPS
No RAM / No LAG on Slow encoding OBS

REQUIEM : While Streaming on x264 4K 4090 DLSS On : +190 FPS
No RAM / No LAG on Slow encoding OBS

We dont ask DLSS to fifa but how Fifa can have less 130 FPS when CYBERPUNK gave 180

Its evidence of Perf trouble using CPU on very bad way

-------------------------------------------------------------------------------------------
Hello,

Im playing fifa since Volta in 2019
And today Fifa 23 gave me the best gameplay i seen from few years.
Thank you for this game !

BUT ...

Since FIFA 23 release i seen a trouble to share the game when i stream on a Mono PC setup
I thank FIFA 23 is next gen and my 1080ti cant Follow the next generation of game.
So i saying nothing about the game my pc could be too low for the next gen game, i was fair and respectful from your work.

But now i have 4090 and the result is the same, the game doesnt work correctly when im stream and if the 4090 cant do anything no card could on the 3 next years
i keep the same setting than other next gen with or without dlss 3 actived by the drivers but no one have LAG or FREEZ with my Slow OBS setting

So you have a big work to fixe it (ok who stream on single pc under obs with 4090) certainly less people and you dont care
But its just a point of view and point of comparison to say and recognize the game soffer of is dev or portability on PC ?
And have a real technical trouble of performance.

I stream all new game on Slow encoding under OBS all turn very good (witf DLSS 3 active or not) i never encounter a LAG trouble with CPU
DLSS OFF : Even if Cyberpunk havent the DLSS 3 ready i can turn the game with more 190 FPS on Ultra and could be more later after drivers upgrade, while encoding
DLSS ON : Requiem work very fine on DLSS 3 and can offer more 180 FPS on 4K gaming while streaming on slow setting with the same PC

BUT FIFA 23 doesnt work
If i keep the slow setting on OBS the game FREEZ or RAM on 4K / 2500 and 1900 res
So you have a real game architecture trouble with your game where the game use the CPU
i know cause i use a 24 thread and you make my CPU down (5900x) / impossible to be the 4090

I have to use my own fixe to stream and play like i does with my 1080ti ...
if i cut the stream the game turn between 120 fps under 2500
If i cut the stream the game turn between 130 and 150 fps on 4K
isnt normal, is not enought for 3 people and 11 player
We can compare with bigger Next gen game like REQUIEM or CYBERPUNK and your game sux for poor display

So can you fixe quicly your game to be compatible with other App like OBS or Cheat

we will not wait FIFA 24 to have a real next gen game on PC

I dont ask change to keep stream just for all PC player to have a Next Gen Game with descent performance
Is not the fault of our PC too low for your game.

FIFA 23 have a VERY GOOD GAME PLAY DESIGN
But
FIFA 23 have the best poor portability of the VIDEO GAME INDUSTRIE on PC

Finish your game and fixe the core we cant accepte this poor performance on PC"

======================

Seriously, you even quoted my previous post "where i attached the same link" - but instead of checking it (and see where i'm coming from - how i reached that conclusion) - you make assumptions... I get that this is the internet and some users are fond of trolling and meaningless debates - but wasting my time like this (i spent over half an hour - going through his reports and putting all that together) - only for my effort to get trashed by a smart-arse - is where i have to draw the line (enough is enough). Especially since i did/do this pro bono (just for the sake of helping). That being said... I'll be sure to avoid/ignore (one of the best features - biggest improvement for the social side of the virtual world ) you from now on.

Click to expand...

neves said:

To rule out possible conflicts: Windows Key + R type msconfig - go to Services tab - on left corner at the bottom check Hide All Microsoft Services (this detail is very important - or else your OS won't boot). The list should shrink considerably. For the remaining - click on Disable All. Then restart Windows and try those game again.

---

If you still get a BSOD - since the stress tests from above are better for CPU and RAM. You could also try the following:

First, you download GPU-Z for monitoring the temperatures of GPU & Memory/VRAM (Video Ram) - which are displayed in the Sensors tab. Also check "Log To File" from the bottom left side of the Sensors tab.

Next, you download and open memtest_vulkan-v0.5.0.exe If you also have an integrated GPU you'll get 2 option - select the number corresponding to RTX 3070. And let it run - should take around 5 minutes and this will test your VRAM (Video Ram).

If above test ran just fine. Next, download and install Unigine Heaven Benchmark 4.0 Heaven Run it and set the following... API: DX11, Quality: Ultra, Tessellation: Extreme, Stereo 3D & Multi-Mon: Disabled, Anti-Aliasing: 8x Uncheck Full Screen and Select a Resolution lower than the Monitor's native resolution (2560x1440) - like 1920 x 1080. GPU-Z should still be on for monitoring the temps - side by side with Heaven B. Run it for at least 10 minutes and if the test ran just fine - repeat it - but this time in full-screen while selecting the native resolution (2560x1440).

I don't play Fifa 23 - but some of those who do - claim it's poorly optimized (ramping the GPU as if it's a demanding gaming): Re: Fifa 23 poor pc optimization, 100% gpu usage on menu's. Thus, despite of having lower graphics than RDR2 - it can stress your GPU more than the later. While Battlefield 5 - seems to be more demanding.

Click to expand...

roorffxi said:

I have already disabled all non-microsoft services. I will try the test hopefully tonight.

Click to expand...

roorffxi said:

Passed memtest_vulkan with 0 errors.

Ran both benchmarks and didn't BSOD or anything.

Fairly positive its a poorly optimize issue with EA Play, but still a lot of people play on PC. So a drivers/software has to be causing it as I would BSOD on other games or benchmarks and I don't

Click to expand...

ShamrockRig said:

Perhaps try origin again? Im still on origin, Had to edit the code to get rid of the pesky update to ea play app thing but it works as it always did.
EA Play app could be to blame more than the games themselves though. The new ea play app doesn't install for me at all.

Lemme know if you want the info for origin and il dig it out :)

Click to expand...

roorffxi said:

Little update:

I let FIFA just run in the training mode just the game running pretty much and me not playing almost like if i left it on the menus. After about 40mins that I came back, and it had BSOD.

This time it was a

PAGE_FAULT_IN_NONPAGED_AREA

If i read it right the process that caused it was MsMpEng.exe which is Windows defender.

Here is the DMP:

032723-5687-01.dmp

Shared with Dropbox

www.dropbox.com

Update: I disabled Windows Defender and still BSOD. This time i got a

INTERRUPT_EXCEPTION_NOT_HANDLED

DMP:

032723-5765-01.dmp

Shared with Dropbox

www.dropbox.com

Click to expand...

neves said:

Use the search option (be it on taskbar or by pressing the Win Key) and type or copy paste the following: View Advanced system settings - click on Advanced - > Performance - > Advanced -> Under "Virtual Memory" click on Change. In the next tab uncheck "Automatically manage paging file size for all drives" - select a Drive and check "Custom" - both for Initial & Maximum size input the following value: 30000 Side note: that's 30 Gb so it's recommended to have at least 40 Gb free space on that partition - preferably 50 Gb or more (which you do - based on the info you shared: Size - 930.78 Gb Free - 835.85 Gb).

Tho, wouldn't call this a general recommendation - just wanna see if it helps. Cause indeed - one bugged was triggered by Windows Defender & the other by Fifa23 - both are memory access errors - which are usually linked to a bugged app or corrupted windows service. But when it comes to games - sometimes the Ram gets filled (especially if it's not properly optimized) - so it tries to use more Virtual Ram. And if it fills the Virtual Ram as well - further trying access more Ram can result in a BSOD (since it goes beyond the size limited by the system for Virtual Ram - which is restricted). A poorly optimized can also try to access ram that's already allocated (which visually is restricted as well) - where again - it can lead to BSOD.

Other times - it's a faulty ram (tho, since it passed all the tests you throw at it - seems less likely) or a faulty ram slot (you could also change the ram slots - just to be sure, even tho - this too seems less likely if it passed all tests). Down-clocking the Ram - can also helps at times (wouldn't recommend this to the average users - but you seem whiling to learn and it's less complicated than other stuff you already tried). Down-clocking is not dangerous either - since you're lowering frequencies (just a level below - their standard capacity). This is done from BIOS (your model - should have something like Ai Tweaker). Is this your ram: ELITE U-DIMM DDR4 desktop memory module ? Which, at its maximum recomended speed - should be set to 3200 Mhz / CL22-22-22-52 Latency so you just lower it to next value: 2666 Mhz / CL19-19-19-43 Latency Leave everything else on Auto - tho, the recommended voltage for this module is 1.2 V (this days a lot of boards come with auto-tuning/overclocking features - increasing it based on factory recommendations). Anyway, this is just for testing purposes - since lowering this frequency does have a slight impact on performance. Then again, if that reading is current - your is already down-clocked 2 levels below its maximum capability (2400 Mhz /CL16-16-16-39 latency ). But, that's a different story for a different topic.

Click to expand...

roorffxi said:

I will test this tonight. I was thinking of testing 1 RAM stick at a time in different slots and seeing if that works.

Click to expand...

032823-5984-01.dmp

Shared with Dropbox

www.dropbox.com

roorffxi said:

Didn't do the paging as I had done that before, but maybe ill try it at 30000. Here is a BSOD:

032823-5984-01.dmp

Shared with Dropbox

www.dropbox.com

With RAM set at 2400mhz.

I feel it really has to do with this AI tweaking stuff. Ill see if i can test paging before bed

Click to expand...

032823-5640-02.dmp

Shared with Dropbox

www.dropbox.com

neves said:

My priority is always Hardware stability (proper functionality). Which does go hand in hand with the OS stability - while doing troubleshooting, as in - both hardware & OS issues is something i can solve. But same can't be said about 3rd party apps. I can look for workarounds - but only the devs responsible for that given app (Fifa23 in this case) - can fix the app itself. And since this is more or less - a popular game (played by enough people - at least) - i have to ask: Is that a legit copy of the game or a pirated version? I don't mean this from a moral perspective - but strictly troubleshooting/logical (it's not uncommon for changes to the game files - to make it more unstable than it actually is). As i noticed on the official EA forums - there's lots of users with high end systems on which a game like this should run perfectly smooth - yet, they complain about performance issues - so it's clearly very poorly optimized. There's also lots of Fifa23 related BSOD reports on the internet - tho, the possibility of those being pirated copies is also an option (unless their Windows or System is actually unstable).

Again, not casting judgments (not my concern) - just trying to understand - how can a popular game - cause 4 BSODs in last 24 hours - "each having a different bugcheck (that's 4 different or slightly different error codes) - on a seemingly stable system (not entirely convinced it's stable, but... at least one of those tests should have caused a BSOD - if it wasn't). Since the only common denominator is the app (Fifa23) - i'd look for workaround for the app itself (tweak it's config file and try a custom profile from nVidia panel - like limiting the FPS or try alternative VSync Settings). You could also try a driver from last year - like GeForce Game Ready Driver | 527.37 | Windows 10 64-bit, Windows 11 | NVIDIA - just to make sure it's not an issue introduced with a driver update and ported in newer version (tho, when that happens - there's usually more complaints about the app causing BSOD). Also, i know you did this before - but all this random crashes can actually cause further issues (like corrupting Windows files). Thus, you can actually get a BSOD - cause Windows became unstable as well. Maybe it's not the case, but just to be sure - run the following commands again:

sfc /scannow

To check the health： Dism /Online /Cleanup-Image /CheckHealth

To scan the health： Dism /Online /Cleanup-Image /ScanHealth

To restore the health： Dism /Online /Cleanup-Image /RestoreHealth

(this is a standard routine after multiple crashes - while beta testings unstable apps)

Another thing i noticed in your previous reports (power related) - you seem to have Fast Startup enabled. Which can further increase those issues - since with this feature enabled - "the system doesn't shutdown properly (clearing all data / can only do that on restart - in your case)" - so even if you have corrupted data - the systems simply picks up where it left of causing further issues. Here's how to Disable it: Turn On or Off Fast Startup in Windows 11 Tutorial I don't recommend fast boot either - for similar reasons (cancels some basic stability checks - thus, you can actually boot into Windows with unstable hardware).

You said you were gonna check the memory - using just 1 stick (in different slots). That too is a good way to test the ram - or the slots (since it's more common for a slot to have issues - than the ram itself).

Click to expand...

SlicEnDicE said:

your system specs states that you're running Microsoft Security Essentials as AV solution. I sure hope this is not the case, and not even possible to install anymore as it was dead many years ago.

You are running Windows built in Defender, right?

Click to expand...

SlicEnDicE said:

your system specs states that you're running Microsoft Security Essentials as AV solution. I sure hope this is not the case, and not even possible to install anymore as it was dead many years ago.

You are running Windows built in Defender, right?

Click to expand...

roorffxi said:

It is a legit copy through steam and I have tried older GPU drivers and hadn't had any luck. This also happened last year with fifa 22. Last year I was on Windows 10 and usually I could go for 1.5hrs before crashing.

Click to expand...

neves said:

In theory 3070 should be more than good enough - tho, since even people with 4090 had performance issues with all settings maxed out - might help to tweak the game: try mid settings and see how it goes - disable some options, run it in windowed mode (no borders) - instead of full screen. You could also add both Fifa 23, Batlefied and all EA needed apps - to Windows Defender Exclusions list (so it ignores this apps) - seeing you also got a BSOD related to that. It's a trial and error process. Even tho, i get the expectations - while spending enough money on a rig that should be more than good enough (in theory) - for running a game like Fifa 23. Fore example: https://thedroidguy.com/fifa-23-crashing-on-pc-1227586 tho, there should be more tweaks (since i don't play the game - i can't say for sure which tweaks help the most).

Click to expand...

roorffxi said:

I have already tried lowering it to the lowest settings and even resolutions. I believe I checked and they were all already on the windows firewall exclusions, but ill double check.

Strange how its only EA games I've ever BSOD on. A 3070 should be more than enough for FIFA, its a poorly optimized game/platform.

Click to expand...

ShamrockRig said:

It isnt the settings in fifa man, I dont know what it is, But i can say for sure, It isn't that, My 2070super maxes it at 40k with 0 issues, With headroom to spare. I cannot see a 3070 performing worse due to it not being able to handle the game as well as my 2070S, Thats absurd.
Do you run any overlays? MSI afterburner/discord etc etc. Any OC or stock?

Click to expand...