BSOD running rampant, even while typing this post

DGNursery · May 13, 2023

Ok, I thought I had to give up my computer on my weekend off.

DGNursery · May 14, 2023

Good evening,

I started running the WDV at 18:00 on Sunday Night, and will end at 18:00 on Tuesday evening.

One thing that I found earlier today is that Western Digital has it's own version app similar to the Samsung Magician, I downloaded and upgraded the firmware.

I've had several BSOD's this afternoon one after another after another. For a time I couldn't keep the computer on for more than 5 minutes.

v2 Log 05-13-2023.zip

drive.google.com

zbook · May 14, 2023

There were 5 new mini dump files.

Only one of the 5 had the use of WDV.

The same drivers were misbehaving: AMD GPU and networking

1) Turn off WDV

2) Uninstall and reinstall the AMD GPU drivers > make sure that the replacement driver is different from:

30.0.13025.5005
31.0.14051.5006

3) If the AMD GPU driver is seen in the next BSODs then swap test the GPU card.
The swap test can be AMD or Nvidia.

4) If the GPU swap does not improve the instability / stability plan to swap test the motherboard.

5) Uninstall and reinstall the Intel Wifi driver if possible install a version different from the versions displayed below:

Netwtw12.

22.200.0.6
22.220.0.4

Name AMD Radeon RX 6800 XT
PNP Device ID PCI\VEN_1002&DEV_73BF&SUBSYS_52021849&REV_C1\6&311D164&0&00000008
Adapter Type AMD Radeon Graphics Processor (0x73BF), Advanced Micro Devices, Inc. compatible
Adapter Description AMD Radeon RX 6800 XT
Adapter RAM (1,048,576) bytes
Installed Drivers C:\Windows\System32\DriverStore\FileRepository\u0391252.inf_amd64_b298c070ddf486e2\B391109\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0391252.inf_amd64_b298c070ddf486e2\B391109\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0391252.inf_amd64_b298c070ddf486e2\B391109\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0391252.inf_amd64_b298c070ddf486e2\B391109\amdxc64.dll
Driver Version 31.0.14051.5006
INF File oem48.inf (ati2mtag_Navi21 section)
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\U0391252.INF_AMD64_B298C070DDF486E2\B391109\AMDKMDAG.SYS (31.0.14051.5006, 95.62 MB (100,259,712 bytes), 5/12/2023 10:33 AM)

Name [00000002] Intel(R) Wi-Fi 6E AX210 160MHz
Adapter Type Ethernet 802.3
Product Type Intel(R) Wi-Fi 6E AX210 160MHz
Installed Yes
PNP Device ID PCI\VEN_8086&DEV_2725&SUBSYS_00248086&REV_1A\4&15AD99C1&0&00E0
Last Reset 5/13/2023 8:52 PM
Index 2
Service Name Netwtw12.
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NETWTW6E.INF_AMD64_0733664DD1B56944\NETWTW12.SYS (22.220.0.4, 4.99 MB (5,231,424 bytes), 4/3/2023 9:22 AM)

DGNursery · May 14, 2023

Uninstalled and reinstalled AMD drivers to 31.0.14043.7000

When you say swap test, do you mean change out the GPU for another? If so I don't have another GPU to test with.

DGNursery · May 14, 2023

I tried to downgrade my wireless driver to 22.200.2, but I got a failed pop up when trying to install.

DGNursery · May 14, 2023

I got another BSOD, with your guidance I am really leaning towards a hardware malfunction. I will link the new V2 log. Now I am left with the major question about swapping out components if I don't have spare components? Do I go out and buy a new GPU or Motherboard?

v2 Log 05-14-2023 1300hrs.zip

drive.google.com

DGNursery · May 14, 2023

Dare I go out to Best Buy and pick up another GPU and Motherboard to test? They have a 14 day return policy.

DGNursery · May 14, 2023

v2 Log 05-14-2023 1745 hrs.zip

drive.google.com

Been getting BSOD's all day

Ghot · May 14, 2023

DGNursery said:
Been getting BSOD's all day

See post #5 and #7, here...

The Spinning Circle Got Me

Okay, hold on to your hats cause this has got my head spinning. About 3 days ago, I had trouble getting Windows to load in. I would shut down, turn on, shut down, turn on, and on the 3rd time, either I got the Recoving Message or it would just boot into Windows 11 pro as if nothing had...

www.elevenforum.com

zbook · May 14, 2023

There were recurrent misbehaving drivers with different driver versions.
This is typical of malfunctioning hardware.
See if you can find a friend, neighbor, relative, or local computer store to swap test computer components.

Other alternatives are
a) to have the computer serviced in a local computer store
b) purchase returnable hardware components for testing purposes (check restocking fees)

The hardware problem may be the motherboard as there were problems with both GPU and Networking.

Swap testing can be started with the motherboard, GPU, or Networking.

DGNursery · May 22, 2023

Hello zbook, I hope you are doing well.

An update on my progress with BSOD, I'm still getting them. I ordered the Aorus GC-WBAX210 Wifi 63 card which is identical to the one I have, it arrived today and I will install it tonight. I haven't been able to get a GPU, I had a friend mention that he had one that I could use, but I haven't heard back. At least I can now start with Wifi. This past week, I have found that I can play hours upon hours in Skyrim without any BSOD, while at the same time when I leave the computer idle in Windows for 10 minutes or less it will certainly crash. I've been racking my brain trying to figure out why I can play for so long in my game but could barely keep Windows open on its own doing nothing, what could be interfering. I believe it's because of the Internet. Other than startup, Skyrim does not need Internet. I did a precursor experiment before buying the Wifi, in which I turned off the Wifi and let the computer run. Boy was that boring. Though I didn't see any crashes.

Fingers Crossed.

DGNursery · May 22, 2023

1 hour mark fiddling around online the internet. No crashes. :crossed

v2 Log 05-22-2023 1730 hrs.zip

drive.google.com

DGNursery · May 22, 2023

FAIL

v2 Log 05-22-2023 1815hrs.zip

drive.google.com

zbook · May 23, 2023

The findings in the latest log files were similar findings in the earlier logs.

Swap test hardware components including the motherboard to find a malfunctioning hardware component.

F7
1E
D1
BE
20001
139
A

Code:

Event[26420]
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2023-05-22T17:30:36.7350000Z
  Event ID: 19
  Task: N/A
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: HEREandNOW
  Description:
A corrected hardware error has occurred.

Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Translation Lookaside Buffer Error
Processor APIC ID: 0

The details view of this entry contains further information.

DGNursery · May 24, 2023

I ordered a new motherboard

Z690 UD AX DDR4 (rev. 1.x) Key Features | Motherboard - GIGABYTE Global

Lasting Quality from GIGABYTE.GIGABYTE Ultra Durable™ motherboards bring together a unique blend of features and technologies that offer users the absolute ...

www.gigabyte.com

Now gonna sit back and wait until it gets here.

DGNursery · Jun 11, 2023

Hello Zbook,

I'm still working on a fix for my computer after many obstacles both with hardware and life. I am back on the case to run my computer without errors and have now come upon this issue. As a reminder, when we last left off you had recommended that I try switching out component parts, I changed the Wifi and still got the BSOD. You then recommended that replace my Mother board.

History over the last month/weeks &days
First motherboard I ordered Gigabyte arrived DOA, and in true noob fashion I found out after I had everything installed in the case. smh. Lesson learned.
Next I ordered another motherboard which is a step up from my AsRock Z690 Steel Legend - to MSI Z690 Edge Wifi DDR4.

Where I am now
Following directions in Step #47
I have created a bootable Windows 11 MCT

Under the Custom Install direction I have not been able to get past Step 12 without BSOD. I've tried 7-10 times always ending in a BSOD or system freezes. These are some of the messages I am receiving:

IRQL Not_Less_Or_Equal
ntoskrnl.exe

System Service Exception

PAGE FAULT IN NON PAGE AREA.

Each of those messages flashed on the blue screen, I may have an error or 2 with what I recorded as the screens reset.

What do you think I should do now?

DGNursery · Jun 11, 2023

Most importantly, thank you so much for putting in the time and effort to help enthusiast such as myself learn how to get themselves out of pickles. I am so very appreciative of the support, from the bottom of my heart.

zbook · Jun 11, 2023

Please post a new V2 share link into the newest post.

Indicate what you've done for each of these hardware components:

RAM
Motherboard > newest swap test
CPU
GPU
PSU

For RAM indicate whether the current modules are or are not on the new motherboard's Qualified Vendor List.

DGNursery · Jun 11, 2023

Last V2 was #73. I cannot boot up into Windows.

RAM - As I look back, it doesn't look like we did anything with RAM :/ 4 x 8 TForce Xteem 3600 mhz 14 CL

Motherboard > Swap clusterf (see above).
CPU - I've done stress test on my own, and have passed. We may have done some steps but I'm not sure? Intel i5-13600K
GPU - I haven't had an opportunity to swap yet, haven't had access to an alternative AsRock Phantom Gaming RX 6800XT
PSU - We haven't done anything. Thermaltake ToughPower GF1 Snow edition 850W

Codex · Jun 11, 2023

Just a tips. im not saying BSOD pro here are not accurate but i have same issues and no fix for stressful software test.. Most BSOD caused by Ram OC or bad ram. I have fix by my self by focusing on RAM. The best to test here is use only 1 ram and see if BSOD will still occurs or borrow a known good Ram.