BSOD - Stop code ATTEMPTED WRITE TO READONLY MEMORY when installing Windows 11


Drstatham

Drstatham

Active member
Member
Local time
7:39 AM
Posts
187
OS
Windows 10
Then receive this on restart

0xC1900101 - 0x20017


The installation failed in the SAFE_OS phase with an error during BOOT operation

My laptop is not supported by Windows 11 so I am having to use a work round. It installs on then shows error when it tries to update. Any help would be very much appreciated. Thanks Matt
 

My Computer My Computer

At a glance

Windows 102600mhz
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
Acer
CPU
2600mhz
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Hi zbook unable to run log collector
 

My Computer My Computer

At a glance

Windows 102600mhz
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
Acer
CPU
2600mhz
Sorry zbook I’m very new to this so struggling to find the items you have asked for. I’ve done the major geeks install but unable to post a photo. Can I DM you with screenshots instead?
 

My Computer My Computer

At a glance

Windows 102600mhz
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
Acer
CPU
2600mhz
Please post images or share links for any problems performing the steps in post #2.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Any ideas glasskuter?
 

My Computer My Computer

At a glance

Windows 102600mhz
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
Acer
CPU
2600mhz

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Sorry just trying install Windows 11 again 🤞, it installs the Windows Server ok but always fails around 60% on the updates 😤
 

My Computer My Computer

At a glance

Windows 102600mhz
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
Acer
CPU
2600mhz
Files are scanned and read > troubleshooting steps are posted > it's interactive

When available run the V2 log collector and scripts to collect troubleshooting log files.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Hi I’ve tried to upload the files using google drive and Dropbox but it keeps asking me to sign in! Would your email be better?
 

My Computer My Computer

At a glance

Windows 102600mhz
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
Acer
CPU
2600mhz
The thread posts are used for attaching share links.

The dropbox or google customer creates their account.
Then they logon and upload files / folders.
Then they post share links.
The share links can be restricted or open / public.
Links that are public are used so that all forum members have the opportunity to contribute.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation

My Computer My Computer

At a glance

Windows 102600mhz
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
Acer
CPU
2600mhz
www.dropbox.com

Matt Borrie sent you 1 item

setuperr.log
www.dropbox.com www.dropbox.com

I hope these help the other links were from advice by Microsoft when I spoke to them online
 

My Computer My Computer

At a glance

Windows 102600mhz
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
Acer
CPU
2600mhz
Currently running TuneUp plus so gradually getting the info you require 👍
 

My Computer My Computer

At a glance

Windows 102600mhz
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
Acer
CPU
2600mhz
1) When available post Tuneup plus results.


2) Run the uninstallers for:

Bitdefender
Trend Micro
Spybot

[KB146] Uninstallers (removal tools) for common Windows antivirus software

support.eset.com support.eset.com



3) Make sure that Microsoft defender is on.


4) Download Memory integrity system readiness scan tool from Official Microsoft Download Center

Download Memory integrity system readiness scan tool from Official Microsoft Download Center

HVCIScan is a tool that can be used to check a system for compatibility with memory integrity.
www.microsoft.com

AMD

hvciscan_amd64.exe


5) Open administrative command prompt and copy and paste:

cd /users /Matt /downloads

hvciscan_amd64.exe

Post a share link
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
The prior post was edited.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation

My Computer My Computer

At a glance

Windows 102600mhz
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
Acer
CPU
2600mhz
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