Cannot mount vhdx file


cadmasteruk

Member
Local time
11:26 AM
Posts
6
OS
Windows 11
Prior to installing Win11 26H2 I took the precaution of making a disk image of the current 24H2 on an external drive.
The 26H2 defaulted to a clean install so I lost everything on drive C: - most critically my Thunderbird profile and AutoCAD customisation files.
I want to reinstate 24H2 temporarily so that I can back up these to an external location (I have Synology NAS) then reinstall 26H2 and copy the saved files back.
However, when I try to mount the vhdx file from the image I get the notification 'The disk image isn't initialised, contains partitions that aren't recognisable, or contains volumes that haven't been assigned drive letters...'
When I attempt to use Disk Management to assign a new drive letter this option is greyed out.
Am I doing the right thing?
How can I reinstate 24H2 in another way?
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell T5810
How did you make this backup? Give details of the program or commands used.
 

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  • At a glance

    Windows 11 Pro 26H2 26300.9818AMD Ryzen 7 5825U with Radeon Graphics16GB
    OS
    Windows 11 Pro 26H2 26300.9818
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Motherboard
    BIOS CT_BI_AMI_LX15PRO_AB8139_A-004
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
    Antivirus
    Webroot SecureAnywhere Complete beta
  • At a glance

    Windows 11 Pro 23H2 22631.2506Atom N450 1.66GHz2GB
    Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
  • Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8894
    CPU Pentium Silver N6000
    RAM 4GB
    BIOS v1.17
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
I used Backup and Restore (Windows 7) to create an image on an external drive (E:)
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell T5810
I think you may be doing it wrong.

Method​

  1. Open Settings → System → Recovery.
  2. Beside Advanced startup, click Restart now.
  3. Select Troubleshoot → Advanced options → System Image Recovery.
  4. Select your Windows account and enter its password if requested.
  5. Windows should detect the system image automatically if the backup drive is connected.
  6. Select the image, then follow the restore wizard.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 26H2 26300.9818AMD Ryzen 7 5825U with Radeon Graphics16GB
    OS
    Windows 11 Pro 26H2 26300.9818
    Computer type
    Laptop
    Manufacturer/Model
    Acemagic LX15PRO
    CPU
    AMD Ryzen 7 5825U with Radeon Graphics
    Motherboard
    BIOS CT_BI_AMI_LX15PRO_AB8139_A-004
    Memory
    16GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Internet Speed
    30 Mbps
    Browser
    Brave
    Antivirus
    Webroot SecureAnywhere Complete beta
  • At a glance

    Windows 11 Pro 23H2 22631.2506Atom N450 1.66GHz2GB
    Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot
  • Acer Swift SF114-34 laptop
    OS Windows 11 Pro 26200.8894
    CPU Pentium Silver N6000
    RAM 4GB
    BIOS v1.17
    SSD Samsung 970 EVO Plus SSD 2TB (an upgrade)
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