Can't add my Gmail account to Outlook. What am I doing wrong?


ddiehl

Member
Local time
4:23 AM
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OS
Windows 11
As the topic states. This worked fine on my old Windows 10 machine. I already have both POP and IMAP enabled in my Gmail account settings, but when I add the account, it just gets stuck on 'creating account'. Is this a known issue, or am I doing something wrong?

Thanks!
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP - Spectre 2-in-1 16"
    CPU
    Intel Arc A370M
    Memory
    16gb
It may be because as of 5/30 Google stopped letting users use less secure apps for gmail and began attritioning users gradually.They stopped me from getting mine in my email application on 6/15 so I started using webmail. Less secure apps & your Google Account - Google Account Help

This article may give you answers on how to make it work.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Which version of Outlook are you using? I just helped 2 of my customers with Outlook 2016 and Gmail. But you do have to turn on two factor authentication and they really want you to use imap instead of pop3 mail.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal Build
    CPU
    Ryzen 7 3700x
    Motherboard
    ASUS ROG Crosshair VI AMD X370
    Memory
    32 GB
    Graphics Card(s)
    NVIDA GeForce GTX 1050 Ti
    Sound Card
    On board
    Monitor(s) Displays
    (2) AOC E2752Vh 27-inch
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD M.2 and SATA
    Cooling
    Air cooling
    Keyboard
    Logitech K800 Wireless
    Mouse
    Logitech M705 Wireless
    Internet Speed
    100 Mbps Download | 10 Mbps Upload
    Browser
    Firefox Beta
    Antivirus
    Windows Security???
    Other Info
    Microsoft 365 Family
    Macrium Reflect (Paid)
    eM Client
    Adobe Acrobat DC (Subscription)
2 factor and OAuth 2.0 authentication required for new setups as in on a different PC or after a reinstall.
Gmail works fine with Thunderbird here after changing to OAuth 2, I changed it at least a year ago when Gmail first started warning us about it. Not sure if Pop3 even still works as never used it, always used imap.
 

My Computers

System One System Two

  • OS
    Windows 11 22H2 OS Build 22623.1095
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Build
    CPU
    AMD Ryzen 7 3800X
    Motherboard
    Asus PRIME B350-PLUS
    Memory
    16GB Corsair Vengeance LPX DDR4 @3000Mhz
    Graphics Card(s)
    ASUS - GeForce RTX 3070 Ti 8 GB TUF GAMING OC
    Sound Card
    On Board Realtec
    Monitor(s) Displays
    Acer KA241
    Screen Resolution
    1920 x 1080 @60Hz
    Hard Drives
    240GB PNY CS900 SSD - OS
    2 x 1TB Crucial MX500 SSD
    1 x 500GB Crucial MX300 SSD
    2TB Seagate ST2000DM001-1ER164
    2TB Seagate ST2000DM008-2FR102
    PSU
    750 Watt Corsair TX750 Plus
    Case
    Cooler Master 690 III
    Cooling
    Akasa AK98 5 Case Fans
    Keyboard
    Logitech K270 - wireless
    Mouse
    Logitech - M185 wireless
    Internet Speed
    BT Fibre 75 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.
  • Operating System
    Windows 11 Pro 22H2 build 22621.900
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3881 - modified with SFX PSU fitted internally
    CPU
    Intel i5 - 10400
    Motherboard
    Dell 032w55 version A00
    Memory
    16GB of HyperX Fury @ 2133 Mhz
    Graphics card(s)
    EVGA 6GB GTX 1060.
    Sound Card
    Builtin
    Monitor(s) Displays
    ACER KA241
    Screen Resolution
    1920x 1080 @60Hz
    Hard Drives
    256GB SK hynix NVMe
    1TB Western Digital WD10EZEX-75WN4A1
    PSU
    Modular 450 Watt Corsair SF450 Platinum ( Mod to replace the Dell 265 Watt PSU)
    Case
    Inspiron Small Desktop
    Cooling
    Dell stock cooler
    Mouse
    Dell
    Keyboard
    Dell
    Internet Speed
    BT Fibre 75 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.
For the customer (husband/wife with 2 separate laptops), they were both using Office 2016. Both computers were set up using imap. The husband wanted pop3 mail instead, but the wife didn't care, just make it work. After setting up the wife's gmail account with 2 factor authentication, it started working again. The husband's laptop did not work, even with imap. I had to dump everything Outlook in his laptop and start over. By dumping, I deleted the outlook profile. For the pop3 request, I also had to create an app password in gmail. Once all this was completed, Outlook 2016 started working with gmail and with a pop3 setup.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Personal Build
    CPU
    Ryzen 7 3700x
    Motherboard
    ASUS ROG Crosshair VI AMD X370
    Memory
    32 GB
    Graphics Card(s)
    NVIDA GeForce GTX 1050 Ti
    Sound Card
    On board
    Monitor(s) Displays
    (2) AOC E2752Vh 27-inch
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD M.2 and SATA
    Cooling
    Air cooling
    Keyboard
    Logitech K800 Wireless
    Mouse
    Logitech M705 Wireless
    Internet Speed
    100 Mbps Download | 10 Mbps Upload
    Browser
    Firefox Beta
    Antivirus
    Windows Security???
    Other Info
    Microsoft 365 Family
    Macrium Reflect (Paid)
    eM Client
    Adobe Acrobat DC (Subscription)
2 factor and OAuth 2.0 authentication required for new setups as in on a different PC or after a reinstall.
Gmail works fine with Thunderbird here after changing to OAuth 2, I changed it at least a year ago when Gmail first started warning us about it. Not sure if Pop3 even still works as never used it, always used imap.
2x on 2 factor authentication. Once it is turned on you can get a password for the app if needed, if 2factor is not turned on there is no option for an app password.
 

My Computer

System One

  • OS
    Winsows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP HP Pavilion Laptop 15-eg1xxx
    CPU
    11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz
    Motherboard
    HP 898C Intel Tiger Lake-UP3 PCH-LP
    Memory
    16.00 GB
    Graphics Card(s)
    Intel Tiger Lake-UP3 - GT2 Integrated Graphics [Hewlett-Packard
    Sound Card
    Intel Tiger Lake-U/Y PCH-LP - cAVS (Audio, Voice, Speech)
    Monitor(s) Displays
    L2251x Wide
    Hard Drives
    SAMSUNG MZVLQ1T0HBLB-00BH1
    WDC WD20NMVW-11EDZS7

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