Can't connect to internet

Nothing wrong with WiFi network because other devices connect fine

I have done a network reset ( in advanced settings)

Uninstalled my VPN

Still no nothing.

Any thoughts?

Some of the new Notebooks still have an Ethernet port, have you tried that? Is the Wireless/Wi-Fi Router accepting the password? The latest issue I've had was with a Notebook from 2010 that couldn't connect to my daughters Router, seems her ISP set it for 5G Wireless only and my old Notebook has only 2GB, smartphones could connect but not my Notebook. I now have a USB Dongle for Wireless 802.11ax and 2G+5G. Older 802.11n may not have both.

eAtErEaK said:

Nothing wrong with WiFi network because other devices connect fine

I have done a network reset ( in advanced settings)

Uninstalled my VPN

Still no nothing.

Any thoughts?

Click to expand...

You're not helping yourself much by explaining little can you connect to Wi-Fi router, any error message we can work with?

1. Has this device EVER previously connected to your network before or is this a new laptop?
2. What is the status of the wireless adapter in device manager? Right click on it and select properties. Does it show to be working?Any yellow exclamation point in device manager?
Please state which wifi adapter you have in device manager.
3. Does it show the list of available networks. If so do you see your SSID in the list?

glasskuter said:

1. Has this device EVER previously connected to your network before or is this a new laptop?
2. What is the status of the wireless adapter in device manager? Right click on it and select properties. Does it show to be working?Any yellow exclamation point in device manager?
Please state which wifi adapter you have in device manager.
3. Does it show the list of available networks. If so do you see your SSID in the list?

Click to expand...

Thanks for your systematic questions.

1. This laptop is regularly connected to this WiFi.
2. Killer-n/a/ac wireless 1535 Wireless Network Adapter. Doesn't show any errors in device manager. It was disabled in device manager though! I enabled it and reconnected to WiFi.

I never disabled it in the first place though. . . . I wonder if it was disabled after the network reset I did.

Thanks for your help. I am reconnected!