Solved Can't connect to WiFi printer


1.What printers are trying to install?
Brother MFC-J985DW
2. Are you trying to connect the computers to the Wi-Fi on the printers?
Yes but my new computer doesn't see it on WiFi. I'm also trying to add it manually then selecting "Select a shared printer by name". I then see the printer on the network but get the error message when it attempts to install. I find that odd because the set up process finds my main printer on WiFi (located beside the new computer). The J985 isn't that far away and should be within WiFi range.
3. If trying to connect to the Wi-Fi on the printers, have you tried connecting the printers to your routers Wi-Fi network?
I haven't done this and am not yet familiar with the process but I will investigate and try it once I'm finished setting up my new computer.
4. Have you tried using USB to setup the printers to the computers?
The printer is in another room and it is connected to the computer in that room via USB and Wifi. I believe that attempting to connect it manually tries to connect it via USB.

Once I'm finished setting up the new computer, I'm going to temporarily move the printer to the location of the new computer and try to connect it there.

However, thank you for the suggestion in the meantime.
 

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    CPU
    Intel i9-13900
    Motherboard
    Dell Inc. 0XD433 A01
    Memory
    Corsair Vengence DDR5 RAM 64GB (2x32GB)
    Graphics Card(s)
    Nvidia RTX 4800 16GB
    Sound Card
    Integrated
    Monitor(s) Displays
    LG 32UP83A-W
    Screen Resolution
    3840x2160
    Hard Drives
    2x 2TB M.2 PCI SSD (4TB total)
    PSU
    750W
    Case
    Dell
    Cooling
    Dell Performance liquid cooling
    Keyboard
    Dell KB522
    Mouse
    Logitech M310
    Internet Speed
    1.5 GB down, 50 MB up
    Browser
    Chrome
    Antivirus
    Windows Defender

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    CPU
    Intel i9-13900
    Motherboard
    Dell Inc. 0XD433 A01
    Memory
    Corsair Vengence DDR5 RAM 64GB (2x32GB)
    Graphics Card(s)
    Nvidia RTX 4800 16GB
    Sound Card
    Integrated
    Monitor(s) Displays
    LG 32UP83A-W
    Screen Resolution
    3840x2160
    Hard Drives
    2x 2TB M.2 PCI SSD (4TB total)
    PSU
    750W
    Case
    Dell
    Cooling
    Dell Performance liquid cooling
    Keyboard
    Dell KB522
    Mouse
    Logitech M310
    Internet Speed
    1.5 GB down, 50 MB up
    Browser
    Chrome
    Antivirus
    Windows Defender

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
OK. I'll admit to being stupid or at least forgetful.

I followed the instructions to set up the network printer on WiFi and it is now connected to my new computer.

I bought and installed the network printer a few years ago. It was connected to the other computer on my network with a USB cable. I thought that I had also set it up for Wifi. Obviously, I hadn't done that. Now that it is WiFi connected, all is well.

Thank you everyone who took time to offer suggestions. Sorry to have wasted your time.
 

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    CPU
    Intel i9-13900
    Motherboard
    Dell Inc. 0XD433 A01
    Memory
    Corsair Vengence DDR5 RAM 64GB (2x32GB)
    Graphics Card(s)
    Nvidia RTX 4800 16GB
    Sound Card
    Integrated
    Monitor(s) Displays
    LG 32UP83A-W
    Screen Resolution
    3840x2160
    Hard Drives
    2x 2TB M.2 PCI SSD (4TB total)
    PSU
    750W
    Case
    Dell
    Cooling
    Dell Performance liquid cooling
    Keyboard
    Dell KB522
    Mouse
    Logitech M310
    Internet Speed
    1.5 GB down, 50 MB up
    Browser
    Chrome
    Antivirus
    Windows Defender
@dsscottage

It's NEVER a waste of time when the bottom line is that you took some of the suggestions and you got it working satisfactorily. That's what I call time well spent. :clap: (y):giggle:

Dan
 

My Computers

System One System Two

  • OS
    11 Pro 24H2 26100.863
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i7-9700 @ 3.00GHz
    Motherboard
    Lenovo 3132
    Memory
    32GBDDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung 970 EVO PLUS 500GB NVMe SSD, 1 x WD_BLACK SN770
    250GB NVMe SSD (OS and programs), 1 x WD_BLACK SN770
    500GB NVMe SSD (Data)
    Case
    Lenovo SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome, sometimes Firefox
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 24H2 26100.712 (RP)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80GHz
    Motherboard
    Lenovo 3132
    Memory
    32GB DDR4 @ 2600MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x Samsung 970 EVO PLUS NVMe; 1 x Samsung 980 NVMe SSD
    Case
    Lenovo Think Centre SFF
    Mouse
    LogiTech M510 wireless
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender, beautiful together
@dsscottage @Wisewiz Indeed, that's why all of us are here: to help each other out, and learn from our collective experience -- both good and bad. I've learned more here but I'd be hard-pressed to tell you whether that's from explaining my own mistakes or observing others working through issues and fixes. Cheers!
--Ed--
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo X380 Yoga
    CPU
    i7-8650U (8th Gen/Kaby Lake)
    Motherboard
    20LH000MUS (U3E1)
    Memory
    16 GB
    Graphics Card(s)
    Intel UHD Graphics 620
    Sound Card
    Integrated Conexant SmartAudio HD
    Monitor(s) Displays
    FlexView Display
    Screen Resolution
    1920x1080
    Hard Drives
    Toshiba 1 TB PCIe x3 NVMe SSD
    external 5TB Seagate USB-C attached HDD
    PSU
    Lenovo integrated 65W power brick
    Case
    Laptop
    Cooling
    Laptop
    Keyboard
    Integrated Lenovo ThinkPad keyboard
    Mouse
    touchscreen, touchpad
    Internet Speed
    GbE (Spectrum/Charter)
    Browser
    all of em
    Antivirus
    Defender
    Other Info
    Purchased early 2019 as Windows Insider test PC
@dsscottage

It's NEVER a waste of time when the bottom line is that you took some of the suggestions and you got it working satisfactorily. That's what I call time well spent. :clap: (y):giggle:

Dan
You are very kind. Thank you.
 

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    CPU
    Intel i9-13900
    Motherboard
    Dell Inc. 0XD433 A01
    Memory
    Corsair Vengence DDR5 RAM 64GB (2x32GB)
    Graphics Card(s)
    Nvidia RTX 4800 16GB
    Sound Card
    Integrated
    Monitor(s) Displays
    LG 32UP83A-W
    Screen Resolution
    3840x2160
    Hard Drives
    2x 2TB M.2 PCI SSD (4TB total)
    PSU
    750W
    Case
    Dell
    Cooling
    Dell Performance liquid cooling
    Keyboard
    Dell KB522
    Mouse
    Logitech M310
    Internet Speed
    1.5 GB down, 50 MB up
    Browser
    Chrome
    Antivirus
    Windows Defender
@dsscottage @Wisewiz Indeed, that's why all of us are here: to help each other out, and learn from our collective experience -- both good and bad. I've learned more here but I'd be hard-pressed to tell you whether that's from explaining my own mistakes or observing others working through issues and fixes. Cheers!
--Ed--
I've found that this and the Win 10 forum are the most helpful forums that I have encountered.
 

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    CPU
    Intel i9-13900
    Motherboard
    Dell Inc. 0XD433 A01
    Memory
    Corsair Vengence DDR5 RAM 64GB (2x32GB)
    Graphics Card(s)
    Nvidia RTX 4800 16GB
    Sound Card
    Integrated
    Monitor(s) Displays
    LG 32UP83A-W
    Screen Resolution
    3840x2160
    Hard Drives
    2x 2TB M.2 PCI SSD (4TB total)
    PSU
    750W
    Case
    Dell
    Cooling
    Dell Performance liquid cooling
    Keyboard
    Dell KB522
    Mouse
    Logitech M310
    Internet Speed
    1.5 GB down, 50 MB up
    Browser
    Chrome
    Antivirus
    Windows Defender
Thank you everyone who took time to offer suggestions. Sorry to have wasted your time.
We're glad we could help you get your printer working. You didn't waste our time. You had an actual problem and needed help. That's one of the reason why this forum exist. :-)
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender

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