Solved Can't connect to WiFi printer


dsscottage

Member
Local time
11:37 PM
Posts
38
OS
Win 11 Pro
I'm in the process of setting up a new Win 11 computer (an upgrade from Win 10). Sorry, I haven't listed my specs yet because the computer isn't fully set up. I'm using Win 11 home on a Dell computer (i9 CPU).

I have two Brother Wifi connected printers (on beside the Win 11 machine, the other beside a Win 7 machine in a different room. I have successfully installed the printer beside the Win 11 machine. However, when I attempt to install the other printer it fails:
  • When I search for the printer, it fails to find it.
  • I select "add manually) and the printer is identified on the Win 7 machine. However, when I try to install it, I get the following message:
  • printer.png
  • I've found suggestions on the web that recommend the printer troubleshooter but it didn't work.
Can anyone suggest a solution?
 

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    CPU
    Intel i9-13900
    Motherboard
    Dell Inc. 0XD433 A01
    Memory
    Corsair Vengence DDR5 RAM 64GB (2x32GB)
    Graphics Card(s)
    Nvidia RTX 4800 16GB
    Sound Card
    Integrated
    Monitor(s) Displays
    LG 32UP83A-W
    Screen Resolution
    3840x2160
    Hard Drives
    2x 2TB M.2 PCI SSD (4TB total)
    PSU
    750W
    Case
    Dell
    Cooling
    Dell Performance liquid cooling
    Keyboard
    Dell KB522
    Mouse
    Logitech M310
    Internet Speed
    1.5 GB down, 50 MB up
    Browser
    Chrome
    Antivirus
    Windows Defender
I am wondering if it might be a firewall problem? Just a shot in the dark there, but it's all I've got at the moment...
 

My Computer

System One

  • OS
    Win 11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Ryzen 5800X
    Motherboard
    Gigabyte x570 Aorus Elite Wifi
    Memory
    32 GB GSkill Trident Neo with pretty LED lights
    Graphics Card(s)
    ASUS TUF GAMING RTX 3070 Ti
    Sound Card
    On board Realtek
    Monitor(s) Displays
    2 x Samsung 32 inch curved - one 4K, one 1080p
    Screen Resolution
    4K, 1920 x 1080
    Hard Drives
    1 TB Samsung 980 Pro Nvme, 1 TB Samsung 970 EVO Nvme, 2 x Samsung 970 2TB SSD SATA
    PSU
    EVGA 1000Q
    Case
    Rosewill something or other
    Cooling
    Noctua NH-D15. A whole schwak of Noctua case fans. $$$
    Keyboard
    Logitech G815
    Mouse
    Logitech G502 Hero
    Internet Speed
    700 up, 600 down
    Browser
    Firefox
    Antivirus
    MalwareBytes
I'm in the process of setting up a new Win 11 computer (an upgrade from Win 10). Sorry, I haven't listed my specs yet because the computer isn't fully set up. I'm using Win 11 home on a Dell computer (i9 CPU).

I have two Brother Wifi connected printers (on beside the Win 11 machine, the other beside a Win 7 machine in a different room. I have successfully installed the printer beside the Win 11 machine. However, when I attempt to install the other printer it fails:
  • When I search for the printer, it fails to find it.
  • I select "add manually) and the printer is identified on the Win 7 machine. However, when I try to install it, I get the following message:
  • View attachment 82694
  • I've found suggestions on the web that recommend the printer troubleshooter but it didn't work.
Can anyone suggest a solution?
One of the articles I found suggests the problem may be a missing Windows update. Have you installed all available updates?
 

My Computer

System One

  • OS
    Windows 11 Professional
    Computer type
    PC/Desktop
    Manufacturer/Model
    Microcenter B677
    CPU
    Intel Core i5-9400
    Motherboard
    ASRock H310CM-HDV/M.2
    Memory
    32GB
    Graphics Card(s)
    Integrated Intel UHD Graphics 630
    Sound Card
    Intel Kaby Lake - High Definition Audio / cAVS (Audio, Voice, Speech) [A0]
    Monitor(s) Displays
    LG Model: GSM59F1
    Screen Resolution
    2560x1080
    Case
    Lian Li 205M
    Antivirus
    Kaspersky AV
I am wondering if it might be a firewall problem? Just a shot in the dark there, but it's all I've got at the moment...
I can access the Win 7 computer files and printer from File Explorer so I don't believe that the firewall is blocking access.
 

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    CPU
    Intel i9-13900
    Motherboard
    Dell Inc. 0XD433 A01
    Memory
    Corsair Vengence DDR5 RAM 64GB (2x32GB)
    Graphics Card(s)
    Nvidia RTX 4800 16GB
    Sound Card
    Integrated
    Monitor(s) Displays
    LG 32UP83A-W
    Screen Resolution
    3840x2160
    Hard Drives
    2x 2TB M.2 PCI SSD (4TB total)
    PSU
    750W
    Case
    Dell
    Cooling
    Dell Performance liquid cooling
    Keyboard
    Dell KB522
    Mouse
    Logitech M310
    Internet Speed
    1.5 GB down, 50 MB up
    Browser
    Chrome
    Antivirus
    Windows Defender
One of the articles I found suggests the problem may be a missing Windows update. Have you installed all available updates?
Yes. Win 11 is up to date.
 

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    CPU
    Intel i9-13900
    Motherboard
    Dell Inc. 0XD433 A01
    Memory
    Corsair Vengence DDR5 RAM 64GB (2x32GB)
    Graphics Card(s)
    Nvidia RTX 4800 16GB
    Sound Card
    Integrated
    Monitor(s) Displays
    LG 32UP83A-W
    Screen Resolution
    3840x2160
    Hard Drives
    2x 2TB M.2 PCI SSD (4TB total)
    PSU
    750W
    Case
    Dell
    Cooling
    Dell Performance liquid cooling
    Keyboard
    Dell KB522
    Mouse
    Logitech M310
    Internet Speed
    1.5 GB down, 50 MB up
    Browser
    Chrome
    Antivirus
    Windows Defender
I can access the Win 7 computer files and printer from File Explorer so I don't believe that the firewall is blocking access.
Just in case, I turned off the firewall but the problem persists.
 

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    CPU
    Intel i9-13900
    Motherboard
    Dell Inc. 0XD433 A01
    Memory
    Corsair Vengence DDR5 RAM 64GB (2x32GB)
    Graphics Card(s)
    Nvidia RTX 4800 16GB
    Sound Card
    Integrated
    Monitor(s) Displays
    LG 32UP83A-W
    Screen Resolution
    3840x2160
    Hard Drives
    2x 2TB M.2 PCI SSD (4TB total)
    PSU
    750W
    Case
    Dell
    Cooling
    Dell Performance liquid cooling
    Keyboard
    Dell KB522
    Mouse
    Logitech M310
    Internet Speed
    1.5 GB down, 50 MB up
    Browser
    Chrome
    Antivirus
    Windows Defender
I'm in the process of setting up a new Win 11 computer (an upgrade from Win 10). Sorry, I haven't listed my specs yet because the computer isn't fully set up. I'm using Win 11 home on a Dell computer (i9 CPU).

I have two Brother Wifi connected printers (on beside the Win 11 machine, the other beside a Win 7 machine in a different room. I have successfully installed the printer beside the Win 11 machine. However, when I attempt to install the other printer it fails:
  • When I search for the printer, it fails to find it.
  • I select "add manually) and the printer is identified on the Win 7 machine. However, when I try to install it, I get the following message:
  • View attachment 82694
  • I've found suggestions on the web that recommend the printer troubleshooter but it didn't work.
Can anyone suggest a solution?
Try the link below for some possible solutions. I realize the information is for an HP printer, but it may be applicable to your problem. Look at the last reply in the list.

 

My Computer

System One

  • OS
    Windows 11 Professional
    Computer type
    PC/Desktop
    Manufacturer/Model
    Microcenter B677
    CPU
    Intel Core i5-9400
    Motherboard
    ASRock H310CM-HDV/M.2
    Memory
    32GB
    Graphics Card(s)
    Integrated Intel UHD Graphics 630
    Sound Card
    Intel Kaby Lake - High Definition Audio / cAVS (Audio, Voice, Speech) [A0]
    Monitor(s) Displays
    LG Model: GSM59F1
    Screen Resolution
    2560x1080
    Case
    Lian Li 205M
    Antivirus
    Kaspersky AV
Here's a MS solution that says it applies to Windows 10 that mentions that error.It should apply to 11 as well. See if it's of any help.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Here's a MS solution that says it applies to Windows 10 that mentions that error.It should apply to 11 as well. See if it's of any help.
It looks like that article refers to Win XP. The suggested solution starts with "Click Start, point to Programs, point to Administrative Tools, and then click Active Directory Users and Computers."

Win 11 doesn't have that option. (or I can't find it)
 

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    CPU
    Intel i9-13900
    Motherboard
    Dell Inc. 0XD433 A01
    Memory
    Corsair Vengence DDR5 RAM 64GB (2x32GB)
    Graphics Card(s)
    Nvidia RTX 4800 16GB
    Sound Card
    Integrated
    Monitor(s) Displays
    LG 32UP83A-W
    Screen Resolution
    3840x2160
    Hard Drives
    2x 2TB M.2 PCI SSD (4TB total)
    PSU
    750W
    Case
    Dell
    Cooling
    Dell Performance liquid cooling
    Keyboard
    Dell KB522
    Mouse
    Logitech M310
    Internet Speed
    1.5 GB down, 50 MB up
    Browser
    Chrome
    Antivirus
    Windows Defender
Try Get Help and then the printing troubleshooters, to wit:
gethelpprint.jpg
That should get you going in the right direction, with any luck. I'd try "fix printer connection" first and foremost.
HTH,
--Ed--
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo X380 Yoga
    CPU
    i7-8650U (8th Gen/Kaby Lake)
    Motherboard
    20LH000MUS (U3E1)
    Memory
    16 GB
    Graphics Card(s)
    Intel UHD Graphics 620
    Sound Card
    Integrated Conexant SmartAudio HD
    Monitor(s) Displays
    FlexView Display
    Screen Resolution
    1920x1080
    Hard Drives
    Toshiba 1 TB PCIe x3 NVMe SSD
    external 5TB Seagate USB-C attached HDD
    PSU
    Lenovo integrated 65W power brick
    Case
    Laptop
    Cooling
    Laptop
    Keyboard
    Integrated Lenovo ThinkPad keyboard
    Mouse
    touchscreen, touchpad
    Internet Speed
    GbE (Spectrum/Charter)
    Browser
    all of em
    Antivirus
    Defender
    Other Info
    Purchased early 2019 as Windows Insider test PC
Try Get Help and then the printing troubleshooters, to wit:
View attachment 83536
That should get you going in the right direction, with any luck. I'd try "fix printer connection" first and foremost.
HTH,
--Ed--
Thanks for the suggestion but that is one of the first things that I tied and it didn't work.
 

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    CPU
    Intel i9-13900
    Motherboard
    Dell Inc. 0XD433 A01
    Memory
    Corsair Vengence DDR5 RAM 64GB (2x32GB)
    Graphics Card(s)
    Nvidia RTX 4800 16GB
    Sound Card
    Integrated
    Monitor(s) Displays
    LG 32UP83A-W
    Screen Resolution
    3840x2160
    Hard Drives
    2x 2TB M.2 PCI SSD (4TB total)
    PSU
    750W
    Case
    Dell
    Cooling
    Dell Performance liquid cooling
    Keyboard
    Dell KB522
    Mouse
    Logitech M310
    Internet Speed
    1.5 GB down, 50 MB up
    Browser
    Chrome
    Antivirus
    Windows Defender
I don't know how you're trying to connect to your printers but when I setup a new printer and it gives me the option I always connect them to the router. In the printer setup menu I let the printers find the SSID of my router then enter the passphrase. I find it not only easier but it allows them to be accessed from all of my devices.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender

Here's a MS solution that says it applies to Windows 10 that mentions that error.It should apply to 11 as well. See if it's of any help.
My Win 11 Home didn't have the Group Policy Editor so I upgraded to Win 11 Pro and followed the instructions in the above link. It didn't work. I still get the same error message.
 

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    CPU
    Intel i9-13900
    Motherboard
    Dell Inc. 0XD433 A01
    Memory
    Corsair Vengence DDR5 RAM 64GB (2x32GB)
    Graphics Card(s)
    Nvidia RTX 4800 16GB
    Sound Card
    Integrated
    Monitor(s) Displays
    LG 32UP83A-W
    Screen Resolution
    3840x2160
    Hard Drives
    2x 2TB M.2 PCI SSD (4TB total)
    PSU
    750W
    Case
    Dell
    Cooling
    Dell Performance liquid cooling
    Keyboard
    Dell KB522
    Mouse
    Logitech M310
    Internet Speed
    1.5 GB down, 50 MB up
    Browser
    Chrome
    Antivirus
    Windows Defender
Hey, @dsscottage! You're getting in the habit of attracting solutions that don't work when you try them. :wink:

Now here's my suggestion, based on my experience with a string of several Brother printers. First, I have had trouble getting connected to a couple of my brother printers by wi-fi, and their manuals have helped by suggesting that I connect the new printer to the computer first with a USB-to-printer cable and then follow the manual's directions. After that runs, you can pull the cable, and (for me, at least) the connection remains over wi-fi.

I remember this because I've lost the connection a couple of times for reasons I don't remember, but I've gotten it back with the wired connection method, and then I've kept the wire in a closet. Just in case.

Here's a link to the manual source. Unfortunately, I can't send you a wire to connect your PC and your printer, but if you don't have one, you can get one fairly cheaply. Or borrow one temporarily from a friend.

 

My Computers

System One System Two

  • OS
    11 Pro 24H2 26100.863
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i7-9700 @ 3.00GHz
    Motherboard
    Lenovo 3132
    Memory
    32GBDDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung 970 EVO PLUS 500GB NVMe SSD, 1 x WD_BLACK SN770
    250GB NVMe SSD (OS and programs), 1 x WD_BLACK SN770
    500GB NVMe SSD (Data)
    Case
    Lenovo SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome, sometimes Firefox
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 24H2 26100.712 (RP)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80GHz
    Motherboard
    Lenovo 3132
    Memory
    32GB DDR4 @ 2600MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x Samsung 970 EVO PLUS NVMe; 1 x Samsung 980 NVMe SSD
    Case
    Lenovo Think Centre SFF
    Mouse
    LogiTech M510 wireless
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender, beautiful together
BTW, if you have a printer cable, but it's too short, you might try moving the printer to within reach of the cable, then following the instructions, and then, once the connection is made, moving the printer back to the other room (where, we assume, your wi-fi reaches).
 

My Computers

System One System Two

  • OS
    11 Pro 24H2 26100.863
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i7-9700 @ 3.00GHz
    Motherboard
    Lenovo 3132
    Memory
    32GBDDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung 970 EVO PLUS 500GB NVMe SSD, 1 x WD_BLACK SN770
    250GB NVMe SSD (OS and programs), 1 x WD_BLACK SN770
    500GB NVMe SSD (Data)
    Case
    Lenovo SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome, sometimes Firefox
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 24H2 26100.712 (RP)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80GHz
    Motherboard
    Lenovo 3132
    Memory
    32GB DDR4 @ 2600MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x Samsung 970 EVO PLUS NVMe; 1 x Samsung 980 NVMe SSD
    Case
    Lenovo Think Centre SFF
    Mouse
    LogiTech M510 wireless
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender, beautiful together
The solution is to follow the manufacturers installation instructions, not the Windows Add Printer dialogues.
It maybe Web installation or Downloading the drivers then installing.

You have not said what connection method is desired. WiFi Direct or Networked.
In your situation I would choose Wireless Network so that you can access both Printers from both PCs.

Obviously you will have to go thru this procedure 4 times in all.

The temporary USB connection is merely to send the network Passphrase and details to printers with no means of entering that data directly.

It is easier said than done. It took me on and off a whole day to install my network printer. At the peak were 3 installations, only one of which worked, so removed all of them and then started again, boom worked, one instance.

It took a mere 5 mins on the new second Laptop on Windows 11 same printer.
 

My Computer

System One

  • OS
    Windows 11
In your situation I would choose Wireless Network so that you can access both Printers from both PCs.
That's why I always connect my printers to the Wi-Fi on my router. Provided they have the option. Once done I can connect to the printers from any device that is connected to my network.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
I'm still fiddling with the printer setup. Out of interest, my old Win 10 computer is temporarily in the same location as my new Win 11 machine. The networked printer was connected the the Win 10 machine a few years ago and has always worked perfectly. I deleted the printer from the Win 10 machine and attempted to reinstall it. Surprisingly, I get the same error message and it will not install. My memory may not be perfect but I'm pretty sure that it was connected via WiFi previously. However, it isn't being detected in the WiFi scan now. The printer isn't that far away (in another room, about 25 feet away with 2 wood/sheetrock walls between).

My next troubleshooting step is to temporarily move the printer to the same room as the Win 11 machine and try to connect it. Given the location of the printer and Win 11 machine, that's not as easy as it sounds. Therefore, I'm going to put this on "the back burner" until I have the Win 11 machine totally set up with all my software.

In the meantime, thank you everyone for the suggestions, I'm not ignoring them. I'll restart work on this problem in a few days.
 

My Computer

System One

  • OS
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    CPU
    Intel i9-13900
    Motherboard
    Dell Inc. 0XD433 A01
    Memory
    Corsair Vengence DDR5 RAM 64GB (2x32GB)
    Graphics Card(s)
    Nvidia RTX 4800 16GB
    Sound Card
    Integrated
    Monitor(s) Displays
    LG 32UP83A-W
    Screen Resolution
    3840x2160
    Hard Drives
    2x 2TB M.2 PCI SSD (4TB total)
    PSU
    750W
    Case
    Dell
    Cooling
    Dell Performance liquid cooling
    Keyboard
    Dell KB522
    Mouse
    Logitech M310
    Internet Speed
    1.5 GB down, 50 MB up
    Browser
    Chrome
    Antivirus
    Windows Defender
My next troubleshooting step is to temporarily move the printer to the same room as the Win 11 machine and try to connect it.
We wish you the best of luck. I think that will be the step you need. Hope you can get a USB printer cable for the operation.
 

My Computers

System One System Two

  • OS
    11 Pro 24H2 26100.863
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i7-9700 @ 3.00GHz
    Motherboard
    Lenovo 3132
    Memory
    32GBDDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung 970 EVO PLUS 500GB NVMe SSD, 1 x WD_BLACK SN770
    250GB NVMe SSD (OS and programs), 1 x WD_BLACK SN770
    500GB NVMe SSD (Data)
    Case
    Lenovo SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome, sometimes Firefox
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • Operating System
    11 Pro 24H2 26100.712 (RP)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80GHz
    Motherboard
    Lenovo 3132
    Memory
    32GB DDR4 @ 2600MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x Samsung 970 EVO PLUS NVMe; 1 x Samsung 980 NVMe SSD
    Case
    Lenovo Think Centre SFF
    Mouse
    LogiTech M510 wireless
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender, beautiful together
1.What printers are trying to install?
2. Are you trying to connect the computers to the Wi-Fi on the printers?
3. If trying to connect to the Wi-Fi on the printers, have you tried connecting the printers to your routers Wi-Fi network?
4. Have you tried using USB to setup the printers to the computers?
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender

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