Network printer driver unavailable


GerryPeters

Member
Local time
4:56 AM
Posts
35
OS
WIN 11
I have a Network printer that has worked fine with my 2 Win 10 computers. I added a Win 11 laptop to my setup and I see the Network printer when I go to File Explorer/Network, but when I went to Control Panel Printers, I saw the printer after I hit "Add Device" I chose to add it and an error message came up and said driver unavailable. I don't think my other computers needed the driver, because the printer is a wireless printer, even when I have my printer computer turned off the printer still shows up on the network and works.
 

My Computers

System One System Two

  • OS
    WIN 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER LAPTOP-9G170ES0
    CPU
    Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz 2.30 GHz
    Memory
    4 Gigs
  • Operating System
    Win 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    LENOVO
    CPU
    Intel(R) Pentium(R) Gold 8505 1.20 GHz
    Motherboard
    IdeaCetre AIO 3 221AP7
    Memory
    4 Gigs
    Hard Drives
    SSD 256 Gigs
What printer? Have you checked the manufacturer's website for updated drivers? Also you need to be connected to the internet when adding the printer to it can automatically check for drivers.
 

My Computer

System One

  • OS
    11 Pro 23H2 (22631.3593) Feature Pack 1000.22700.1003.0
    Computer type
    Laptop
    Manufacturer/Model
    MSI
    CPU
    i7-10750H
    Motherboard
    MSI MS-17F5
    Memory
    16GB Samsung DDR4 3200
    Graphics Card(s)
    Intel + Nvidia RTX3060 Laptop
    Sound Card
    Realtek
    Monitor(s) Displays
    Samsung 24" Curved (HDMI)
    Screen Resolution
    1920x1080
    Hard Drives
    Sabrent Rocket Gen3 1Tb Smasung EVO 870 1TB
    Antivirus
    Avast
There's more than one way to connect Network printers, I have an HP LaserJet and HP OfficeJet connected via Ethernet cable to my Router and can install on any computer with access to the Router whether Wired or Wireless/Wi-Fi. Some printers also offer Wireless Direct. May need to download the app for the printer to install accordingly.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
I would try Windows Settings / Bluetooth & devices on the left side, and click/tap on Printers & scanners on the right side



Also, it’s up to you, but for people to help you better in the future, it would help if you completed the following:

Please fill out your computer specifications.

And

Please type “Winver” into search on your PC and open it. Please type the version and build that it reports, into your “System Specs” OS section (first on the list where you have placed “Windows 11”)
Like this for example: Windows 11 Pro 23H2 Build 22631.3296

This link will open your System Specs.

https://www.elevenforum.com/account/system-specs
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3593
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.

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