Network printer driver unavailable


GerryPeters

Well-known member
Member
Local time
11:40 AM
Posts
191
OS
WIN 11 PRO
I have a Network printer that has worked fine with my 2 Win 10 computers. I added a Win 11 laptop to my setup and I see the Network printer when I go to File Explorer/Network, but when I went to Control Panel Printers, I saw the printer after I hit "Add Device" I chose to add it and an error message came up and said driver unavailable. I don't think my other computers needed the driver, because the printer is a wireless printer, even when I have my printer computer turned off the printer still shows up on the network and works.
 

My Computers My Computers

  • At a glance

    WIN 11 PROIntel(R) Core(TM) i5-14400 2.50 Ghz,32 Gigs
    OS
    WIN 11 PRO
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built - WIN 11 PRO 64-bit ,
    CPU
    Intel(R) Core(TM) i5-14400 2.50 Ghz,
    Motherboard
    ACER Z790 motherboard
    Memory
    32 Gigs
    Hard Drives
    256 gig M2 SSD boot HD, 3 internal HD's, 2 USB
  • At a glance

    Win 10 PROHaswell CPU 4790k @ 4.4GHz,16 Gigs
    Operating System
    Win 10 PRO
    Computer type
    PC/Desktop
    Manufacturer/Model
    CUSTOM
    CPU
    Haswell CPU 4790k @ 4.4GHz,
    Motherboard
    AsRock Z97 motherboard,
    Memory
    16 Gigs
    Hard Drives
    OS drive 250GB SSD,
What printer? Have you checked the manufacturer's website for updated drivers? Also you need to be connected to the internet when adding the printer to it can automatically check for drivers.
 

My Computer My Computer

At a glance

11 Pro 25H2i7-10750H16GB Samsung DDR4 3200Intel + Nvidia RTX3060 Laptop
OS
11 Pro 25H2
Computer type
Laptop
Manufacturer/Model
MSI
CPU
i7-10750H
Motherboard
MSI MS-17F5
Memory
16GB Samsung DDR4 3200
Graphics Card(s)
Intel + Nvidia RTX3060 Laptop
Sound Card
Realtek
Monitor(s) Displays
Samsung 24" Curved (HDMI)
Screen Resolution
1920x1080
Hard Drives
Sabrent Rocket Gen3 1Tb Smasung EVO 870 1TB
Antivirus
Bitdefender
There's more than one way to connect Network printers, I have an HP LaserJet and HP OfficeJet connected via Ethernet cable to my Router and can install on any computer with access to the Router whether Wired or Wireless/Wi-Fi. Some printers also offer Wireless Direct. May need to download the app for the printer to install accordingly.
 

My Computers My Computers

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
I would try Windows Settings / Bluetooth & devices on the left side, and click/tap on Printers & scanners on the right side



Also, it’s up to you, but for people to help you better in the future, it would help if you completed the following:

Please fill out your computer specifications.

And

Please type “Winver” into search on your PC and open it. Please type the version and build that it reports, into your “System Specs” OS section (first on the list where you have placed “Windows 11”)
Like this for example: Windows 11 Pro 23H2 Build 22631.3296

This link will open your System Specs.

https://www.elevenforum.com/account/system-specs
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 Build 26200.9168Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
  • At a glance

    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.9168 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?

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