Can't map network drive from win11 to a NAS


jimbo45 said:
Hi there
1) Get the IP address of your Windows machine (from Windows) == type ipconfig. If no address then a problem right there-- modem / windows drivers hosed up.

2) If OK then logon to your NAS - use a keyboard and monitor rather than the tiny screen on the NAS itself

3) On the console simply type ping {windows machine ip address) e.g ping 192.168.2.125 or whatever it is.

you should get some sort of return back from ping. If Windows returns a response from ping then you've got a Windows or modem problem and can ignore NAS as it won't be the problem.

(ensure on the Windows machine you have enabled "Allow remote connections to this computer" and uncheck the box "only allow etc etc".) While testing don't let extra securityget in the way -- you can always adjust that later.

cheers

jimbo
Click to expand...
Life never gets simpler on this, so thanks for keeping at it.

I don't seem to have any console facility and google hasn't helped in finding out why. I've got full admin rights on my account so I am wondering if it is because I'm connecting over an insecure connection (seems the only option available).

As an experiment, to avoid these DNS problems, I connected a newish and reset laptop running win 11 to the network. I can't connect a network drive to the NAS from file explorer on this machine either. Both are connected to the router via ethernet cables which hopefully rules out anything to do with wifi security
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
Have you thought about reinstalling Windows on this problem machine? You can reinstall and keep all your programs and files.

Might take an hour or so, but that will be less time than playing around in the dark trying to guess what has been screwed up.
 

My Computer My Computer

At a glance

Win11 26100.332312th Gen Intel(R) Core(TM) i7-1270P 2.20 GHz16Gb
OS
Win11 26100.3323
Computer type
Laptop
Manufacturer/Model
Dell Latitude 7430
CPU
12th Gen Intel(R) Core(TM) i7-1270P 2.20 GHz
Motherboard
Dell
Memory
16Gb
wimorrison said:
Have you thought about reinstalling Windows on this problem machine? You can reinstall and keep all your programs and files.

Might take an hour or so, but that will be less time than playing around in the dark trying to guess what has been screwed up.
Click to expand...

Good point :)

As a test, I did a reset on my laptop as a trial. That was when I found out that the reset laptop had the same problem connecting to the NAS as my pc so I backed off on the complete reinstall, at least temporarily.

I'm hoping I can get my laptop connected to the NAS first and, once that is working, I'll go over to my pc which will be much more time consuming to reinstall everything. Hopefully that will also overcome the DNS problem at the same time
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
RobFJ said:
Tx for the reply

The NAS is a QNAP, TS509.

QNAP has remotely tested it and are satisfied that it is working as it should and is configured correctly.

I'll try the other suggestions - if my tech ability and understanding lets me :)
Click to expand...
Networking on QNAP devices from Windows 11 works fine for me on multiple computers, both Dev channel and Release Preview channels here.

The issue must be in your Windows instance most likely since it worked before.
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Win 11 Pro 25H2 26200.8894 / Linux Mint 22.3Ryzen 7 2700U Pro32GBiGPU Vega 10
    OS
    Win 11 Pro 25H2 26200.8894 / Linux Mint 22.3
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    125W(Dock)/65W(Travel Adapter)
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    1/1Gbit
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled

  • At a glance

    Win 11 Pro 25H2 26200.8968(RP)i7-7700k @4.8GHz32GB 2x16GB 2133MHz CL15EVGA GTX1080Ti FTW 11GB
    Operating System
    Win 11 Pro 25H2 26200.8968(RP)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    1/1Gbit
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
  • Asus U46SV (laptop), i5-2410M, 8GB RAM, 500GB SSD, 750GB HDD, Windows 10. (used as a local Minecraft server and data dump)
Id
SlicEnDicE said:
Networking on QNAP devices from Windows 11 works fine for me on multiple computers, both Dev channel and Release Preview channels here.

The issue must be in your Windows instance most likely since it worked before.
Click to expand...
I‘d agree, just don’t know how to explain away 2 instances on different machines (plus another win 10pc 😙
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
RobFJ said:
Id

I‘d agree, just don’t know how to explain away 2 instances on different machines (plus another win 10pc 😙
Click to expand...
oh, I missed that one...now I suspect something changed on the NAS, or one of the computers is doing something on the network that confuses the others. Interesting 🤔
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Win 11 Pro 25H2 26200.8894 / Linux Mint 22.3Ryzen 7 2700U Pro32GBiGPU Vega 10
    OS
    Win 11 Pro 25H2 26200.8894 / Linux Mint 22.3
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo A485
    CPU
    Ryzen 7 2700U Pro
    Motherboard
    Lenovo (WiFi/BT module upgraded to Intel Wireless-AC-9260)
    Memory
    32GB
    Graphics Card(s)
    iGPU Vega 10
    Sound Card
    Realtek
    Monitor(s) Displays
    14" FHD (built-in) + 14" Lenovo Thinkvision M14t (touch+pen) + 32" Asus PB328
    Screen Resolution
    FHD + FHD + 1440p
    Hard Drives
    Intel 660p m.2 nVME PCIe3.0 x2 512GB
    PSU
    125W(Dock)/65W(Travel Adapter)
    Keyboard
    Thinkpad / Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    1/1Gbit
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    SecureBoot: Enabled
    TPM2.0: Enabled
    AMD-V: Enabled

  • At a glance

    Win 11 Pro 25H2 26200.8968(RP)i7-7700k @4.8GHz32GB 2x16GB 2133MHz CL15EVGA GTX1080Ti FTW 11GB
    Operating System
    Win 11 Pro 25H2 26200.8968(RP)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    i7-7700k @4.8GHz
    Motherboard
    Asus PRIME Z270-A
    Memory
    32GB 2x16GB 2133MHz CL15
    Graphics card(s)
    EVGA GTX1080Ti FTW 11GB
    Sound Card
    Integrated
    Monitor(s) Displays
    32" 10-bit Asus PB328Q
    Screen Resolution
    WQHD 2560x1440
    Hard Drives
    512GB ADATA SX8000NP NVMe PCIe Gen 3 x4
    PSU
    850W
    Case
    Fractal Design Define 7
    Cooling
    Noctua NH-D15 chromax.black
    Keyboard
    Logitech MX Keys
    Mouse
    Logitech MX Master 2S
    Internet Speed
    1/1Gbit
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    AC WiFi Card
  • Asus U46SV (laptop), i5-2410M, 8GB RAM, 500GB SSD, 750GB HDD, Windows 10. (used as a local Minecraft server and data dump)
You must log in or register to reply here.

Similar threads

Map Network Drive OR Share Folder
2
Replies
20
Views
4K
john1955
john1955
Windows 11 unable to map network drive access is denied
Replies
16
Views
8K
dacrone
dacrone
Map Network Drive missing from context menu
Replies
10
Views
19K
toominator
T
Map network drive is fubar
Replies
2
Views
5K
Coram Daes
Coram Daes
  • Article Article
Network and Internet Add or Remove "Map network drive" and "Disconnect network drive" context menu in Windows 11
Replies
0
Views
24K
Brink
Brink

Latest Support Threads

Latest Tutorials

Back
Top Bottom