Solved Can't Update Brother Printer's Firmware


IPv6 is not universally supported all over the network universe, even though it's been around "officially" for well over a decade. I've found a number of things that don't work well with IPv6.
 

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    Win 11 Pro 25H2, Build 26200.8655
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  • Operating System
    Win 11 Pro 25H2, Build 26200.8524
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Brew
    CPU
    Intel Core i5 14400
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    Gigabyte B760M DS3H AX
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    32GB DDR5
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    Intel 700 Embedded GPU
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    Realtek Embedded
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    27" HP 1080p
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    1920x1080
    Hard Drives
    Crucial P310 2TB 2280 PCIe Gen4 eD NAND PCIe SSD
    Samsung EVO 990 2TB NVMe Gen4 SSD
    Samsung 2TB SATA SSD
    PSU
    Thermaltake Smart BM3 650W
    Case
    Okinos Micro ATX Case
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    Fans
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    Microsoft Comfort Curve 2000
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    Logitech G305
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    Verizon FiOS 1GB
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    Malware Bytes & Windows Defender Security
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jon00 said:
I've been having similar issues with being unable to update the firmware on my MFC-J5730DW via the front panel, web interface and Brother firmware update tool. Like the OP, the cause always pointed to a network issue. I finally found the problem was due to the printer being set to use IPv6 on my network. Turning this off to use IPv4 (All Settings > Network > WLAN or Wired LAN >TCP/IP then scroll to the bottom IPv6 to off). Once changed and with a printer restart, the firmware updated without issue (I used the front panel). No idea why this was the issue as the printer worked fine using IPv6 locally. Anyway may be something else to check/try.
Click to expand...
This is what worked for me.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asrock X870E Tachi Lite
    CPU
    9800x3d
    Motherboard
    Asrock X870E Tachi Lite
    Memory
    Gskill DDR5 64GB RGB
    Graphics Card(s)
    AMD 9070xt
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    Onboard
    Monitor(s) Displays
    LG 27 inch 165hz
    Screen Resolution
    1440p
    Hard Drives
    Samsung 870evo 4TB, Crucial MX500 2TB & t705 2Tb, Seagate 530 firecuda 4TB m.2, Samsung 850evo 250GB, Samsung 980pro m.2 1TB, WD gold 10TB kryz, SN770 black WD 2TB m.2
    PSU
    Asus ROG Thor 1000w
    Case
    Phanteks enthoo pro 2
    Cooling
    custom watercooling (98% ekwb), aquacomuter high flow next, quadro, Mo-Ra IV 600
    Keyboard
    Razer cynosa v2
    Mouse
    Razer Deathadder v2
    Internet Speed
    100Mb/20Mb
    Browser
    firefox, chrome, palemoon
    Antivirus
    windows defender
just to add.
my brother Printer is now updating firmware via the printer screen menu.

best of luck, Steve ..
 

My Computers

System One System Two

  • OS
    Debian 13 KDE .. Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Edge & Firefox
    Antivirus
    AVG Internet Security/Windows Defender
    Other Info
    Mainly Open Source Software
  • Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
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    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Firefox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
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