Chinese App got installed and now can't get rid of it.


lnjr

Active member
Local time
2:09 PM
Posts
19
OS
windows 11 Pro
When I set up my windows 11 Pro computer (new Geekom XT Series Mini PC) I selected the option to copy the information from my old Windows 10 Home computer.
When I go to start > all, I can see all programs including the ones that were on my windows 10 Home machine. The programs and apps that are not part of the actual windows 11 Pro show with a down arrow and if it is something that I want on this new computer I can select to install it. I just tried doing that with the Foxit PDF reader that I had been using on the old pc but instead it appears that the Chinese version was installed which is not what I had on the windows 10 computer and most definitely did not want installed on this computer.

I have tried going to control panes > programs and features - then selecting it to remove it, but it gives me a screen in Chinese to do the uninstall. I tried going to apps > installed apps - then selecting it to uninstall it, with the same issue. If I go to where it is located which is c>program files (x86)\Foxit Software\Foxit PDF Reader I can find an uninstaller to click on but it just comes up in Chinese as well to complete the steps.

I also tried Revo Uninstaller with the same results.

Can someone please help me to get rid of this unwanted program on my computer?

This is the first screen i get when I click to uninstall it. 1749331004245.webp
I have no idea what to click on and whichever screen I click on just brings to me a bunch of other screens with options in chinese as well.

My Computer is running Windows 11 Pro
Version 23H2 (OS Build 22631.5335)
 

My Computers

System One System Two

  • OS
    windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    geekom mini IT11
    CPU
    11th Gen Intel Core i7-11390H (4 Cores, 8 Threads, 12M
    Memory
    32GB dual channel (DDR4)
    Graphics Card(s)
    Intel® Iris® Xe
    Monitor(s) Displays
    HP S2031
    Hard Drives
    1TB SSD
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Geekom Mini PC XT13 Pro
    CPU
    Intel Core i7-13620H
    Memory
    DDR4: SO-DIMM 32GB
    Monitor(s) Displays
    HPS2031
    Hard Drives
    M.2 1TB
It seems there are only two options, try both.
 

My Computer

System One

  • OS
    W11, always updated with latest builds
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-made
    CPU
    AMD Ryzen 9 9900X
    Motherboard
    ASUS TUF Gaming B850-Plus WiFi
    Memory
    G.Skill Trident Z5 Neo RGB 32GB Kit DDR5-6000 CL30 (F5-6000J3038F16GX2-TZ5NR)
    Graphics Card(s)
    ASUS Dual GeForce RTX™ 3060 V2 OC Edition 12GB GDDR6
    Monitor(s) Displays
    Eizo CS240, Calibrated with Datacolr SpyderX
    Screen Resolution
    1920X1200
    Hard Drives
    Crucial T705 SSD 1TB PCIe Gen5 NVMe M.2- SO+Archive
    Lexar EQ790 1TB SSD M.2 2280 PCIe Gen4x4 NVMe 1.4- LR& PS Workspace
    PHIXERO SSD P5000-512GB M.2 2280 PCIe Gen4- Backups
    Seagate ST8000DM04- Photo Archive, SATA HD
    Western Digital WD2002FAEX- Generic archive, SATA HD
    PSU
    Be Quiet 850W Pure Power 12M per Pc ATX
    Case
    Phanteks XT Pro
    Cooling
    Be quiet Pure loop 2 360mm
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    D/L-700/800 Mbps; U/L 250/300 Mbps WiFi 7 from motherboard
    Browser
    Edge
    Antivirus
    Avast
    Other Info
    Mostly used for photo retouching software & some video slideshows.

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5335
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Revo Uninstaller.
If that doesn't work, install the English language version on top and then uninstall that.
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel Ultra 7 155H
    Memory
    16gb
    Graphics Card(s)
    Intel Arc integrated
    Hard Drives
    SSD
I started revo uninstaller and selected to uninstall it. After if created a backup I got this screen which I clicked on the white pill thing
1749333225505.webp
I then got the usual screen about leftover registry items. I clicked on all the bold ones and let it finish. Thank you So Very Much. Going to restart the computer now.
 

My Computers

System One System Two

  • OS
    windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    geekom mini IT11
    CPU
    11th Gen Intel Core i7-11390H (4 Cores, 8 Threads, 12M
    Memory
    32GB dual channel (DDR4)
    Graphics Card(s)
    Intel® Iris® Xe
    Monitor(s) Displays
    HP S2031
    Hard Drives
    1TB SSD
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Geekom Mini PC XT13 Pro
    CPU
    Intel Core i7-13620H
    Memory
    DDR4: SO-DIMM 32GB
    Monitor(s) Displays
    HPS2031
    Hard Drives
    M.2 1TB
Thank you So Very Much. Going to restart the computer now.

No problem. Always choose the remove leftovers when you’re using REVO. (y)

That window appeared because when Revo uninstalls something, it can call on the softwares uninstall process. There is a option somewhere in Revo to try prevent this.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5335
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
When you click the download button for Foxit Reader, you should be presented with a Pop-Up on the page so you can select the OS and Language that you want to download.

 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5335
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.
Thank You So Very Very Much! I spent half the day trying to figure out how to translate that darn pop up screen when I went to uninstall it and could not find any way to do that.

It is now gone and from now on, anything that is listed in start > all that has the drop down arrow to install it on this computer will not be installed that way, but instead I will just go to the page for the program and do the install that way instead.

Again, I can't thank you enough.
 

My Computers

System One System Two

  • OS
    windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    geekom mini IT11
    CPU
    11th Gen Intel Core i7-11390H (4 Cores, 8 Threads, 12M
    Memory
    32GB dual channel (DDR4)
    Graphics Card(s)
    Intel® Iris® Xe
    Monitor(s) Displays
    HP S2031
    Hard Drives
    1TB SSD
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Geekom Mini PC XT13 Pro
    CPU
    Intel Core i7-13620H
    Memory
    DDR4: SO-DIMM 32GB
    Monitor(s) Displays
    HPS2031
    Hard Drives
    M.2 1TB
Thank You So Very Very Much! I spent half the day trying to figure out how to translate that darn pop up screen when I went to uninstall it and could not find any way to do that.

It is now gone and from now on, anything that is listed in start > all that has the drop down arrow to install it on this computer will not be installed that way, but instead I will just go to the page for the program and do the install that way instead.

Again, I can't thank you enough.


(y) Is there an option in the app download software you use to “Always” select an English version? I would say that the program downloads the default installer, which in this case seems to be the Chinese version of Foxit Reader?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build 22631.5335
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list.
    OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    1000/400Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 23H2 Build: 22631.4249
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Intel Iris Xe Graphics Processor
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.

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