Clean install of W11 (and also W10) won't work !


B

Billy60

New member
Local time
11:10 PM
Posts
11
OS
W11 and W10 and Linux Mint
Good afternoon,
My Samsung SSD suddenly died and I had to buy a new one.
I tried to install W11 Family . The files get copied ok, get prepared on but Install quits just after.
I get a message "The files could not get prepared, please restart Install".
I tried again, same problem.
I tried to install W10, exactly the same.

The motherboard (MSI) shows no hardware issues.
The SSD is new, I partitioned it with 530 GB for W11.

What is your advice and what happens ?

Thanks a lot !
 

My Computer

System One

  • OS
    W11 and W10 and Linux Mint
    Computer type
    PC/Desktop
    CPU
    AMD RYZEN5
    Motherboard
    MSI
    Memory
    16
I have never heard of W11 Family edition if you have not used the Windows 11 media creation tool to create yourself a new bootable Windows 11 USB flash drive.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
can you check the drive with a live Linux distro and make sure that
1. the drive is recognised
2. the drive is formatted

then re-try the Windows install.
best of luck, Steve ..
 

My Computers

System One System Two

  • OS
    Win 11 24H2 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Vivaldi & Thunderbird
    Antivirus
    AVG Internet Security
    Other Info
    Mainly Open Source Software
  • Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Vivaldi
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
Welcome to the forum.
There is no such thing as Windows 11 Family.
Sounds like your install media is bad.Using another computer You can create Windows installation media in several ways. Create Windows 11 Bootable USB Installation Media

Windows should be clean installed on unallocated space so that all the necessary partitions will be created.. Clean Install Windows 11
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 26100.4652
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26100.4061
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26100.4061
Thanks for the advice i will check the media surely.
The w10 install went wrong also, so maybe it is either both w11 and w10 medias, or none of them...
So I will make new install medias and see what happens.
Keep you posted
Regards.
 

My Computer

System One

  • OS
    W11 and W10 and Linux Mint
    Computer type
    PC/Desktop
    CPU
    AMD RYZEN5
    Motherboard
    MSI
    Memory
    16
Well, here is the status:
* the media seems to be good, it is recognized and it contains all the W11 files ...
* I tried to download a new ISO image and create a bootable usb key, using my back up PC which is a very old W7 in 32 bits.
The 1st solution to create a bootable USB key, went wrong, the Windows tool reports an error and quits.
I suppose it is only for 64 bits computers and not for 32bits fossils !
The 2nd solution, using Rufus, does not work also: Rufus just does not start. And I did choose a Rufus version for 32 bits old PCs.
I am now trying to create such a key via my Linux system and it seems to go right but it will probably create a Linux bootable usb so no good !
What can I do ?
Thanks a lot !
 

My Computer

System One

  • OS
    W11 and W10 and Linux Mint
    Computer type
    PC/Desktop
    CPU
    AMD RYZEN5
    Motherboard
    MSI
    Memory
    16
This might be a stretch but you problem could also be caused by the USB flash drive you are using. I for one have definitely experienced a lot of issues with getting some cheaper quality thumb drives to work. Sometimes I have to prepare them multiple times with Rufus only of them to work on less than 50% of the PC's I manage. If you have another spare drive maybe you can try that?
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion Laptop 15-cw1xxx
    CPU
    AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx
    Memory
    8.00 GB
    Graphics Card(s)
    AMD Radeon(TM) Vega 8 Graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1920x1080
    Hard Drives
    LITEON CV8-8E128-HP (SSD)
    WDC WD10SPZX-60Z10T0 (Hard Drive)
    PSU
    Microsoft ACPI-Compliant Control Method Battery
    Case
    Proprietary HP Pavilion Laptop 15 shell
    Cooling
    Active Fan Cooling
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    ELAN Clickpad
    Internet Speed
    35.50 Mbps download 23.44 Mbps upload
    Browser
    Edge
    Antivirus
    Windows Defender
  • Operating System
    Windows 11 24h2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Apple iMac "Core i5" 2.7 21.5" (Late 2012)
    CPU
    Intel® Core™ i5-3330S Processor
    Motherboard
    Ivy Bridge (LGA 1155)
    Memory
    8.00 GB DDR3 1600 MHz
    Graphics card(s)
    NVIDIA GeForce GT 640M
    Sound Card
    Cirrus Logic CS4206B (AB 90)
    Monitor(s) Displays
    Generic Monitor (iMac)
    Screen Resolution
    1920x1080
    Hard Drives
    APPLE HDD HTS541010A9E662 (Hard Drive 1TB)
    PSU
    Integrated
    Case
    iMac Aluminum Body
    Cooling
    Fan
    Keyboard
    HP SK-2085
    Mouse
    Lenovo
    Internet Speed
    90.8 Mbps download 23.4 Mbps upload
    Browser
    Google Chrome
    Antivirus
    Windows Defender
The exact error message I get is:
" Windows could not prepare the computer to start in the next installation step. To install Windows, start again the Installation program".
Of course this happens exactly in the same way the next time I try to install.
What puzzles me is that both my bootable W10 and W11 usb keys give the same error messages.
Expecting some trouble because W11 Asks for recent ones so I will start with W10.
 

My Computer

System One

  • OS
    W11 and W10 and Linux Mint
    Computer type
    PC/Desktop
    CPU
    AMD RYZEN5
    Motherboard
    MSI
    Memory
    16
Something is wrong if Rufus won't start on your Win7-32 bit computer.
Windows 11 is 64-bit only.
The latest Rufus is available in 32-bit. It's the 3rd one down on the list.
Index of /downloads
I asked Google "can rufus create a 64-bit flash drive on a 32-bit computer"
Answer: Yes, you can use Rufus to create a 64-bit bootable flash drive on a 32-bit computer; the key is to download the correct 64-bit ISO image for the operating system you want to install and then use Rufus to write that image to your USB drive, regardless of your computer's architecture.
The Win11 install can be downloaded using Rufus.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Coofun (MinisForum) UM700
    CPU
    AMD Ryzen 7 3750H
    Motherboard
    BESSTAR TECH LIMITED UM700
    Memory
    16GB
    Graphics Card(s)
    AMD Radeon RX Vega 10 (Picasso) [AMD]
    Monitor(s) Displays
    HP 22 uh; HP N223
    Screen Resolution
    1920x1080
    Hard Drives
    KINGSTON OM8PDP3512B-A01 500GB
    Samsung SSD 860 EVO 1000GB
    Other Info
    System 3 Specs
    OS: Windows 11 Pro
    Lenovo ThinkPad X1 Yoga Gen6
    11th Gen Intel(R) Core(TM) i7-1185G7 @ 3.00GHz
    16GB RAM
    3840x2400 touch
    SKHynix_HFS512GD9TNI-L2B0B nVME SSD

    System 4 Specs
    OS: Windows 11 Pro
    Lenovo ThinkPad X1 Yoga Gen1
    6th Generation Intel® Core™ i7-6500U Processor(Core i7-6500U)
    16GB RAM
    2560x 1440 touch
    Samsung 512 GB SATA SSD

    System 5 Specs
    OS: Windows 11 Home
    HP Pavilion 23-p027c All-in-One
    4th Generation Intel® Core™ i5-4570T Processor
    16GB RAM
    1920 s 1080 touch
    Samsung SSD 860 EVO 500GB
  • Operating System
    Windows 11-Pro 64-bit
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad X1 Carbon Gen 6
    CPU
    Intel Core i7-8650U
    Motherboard
    Lenovo
    Memory
    16GB
    Screen Resolution
    2560 x 1440 WQHD
    Hard Drives
    Samsung 870 EVO Plus - 1TB
I suggest you build the USB Win 11 24h2 installation drive using MCT

On BIOS:
Set Disk mode to AHCI, not RAID
Select OS mode = UEFI
Disable fast boot and secure boot (you can turn it on after installation)

Windows can be installed in two ways: Legacy-MBR or UEFI-GPT
To install as Legacy-MBR you must boot the installation drive as Legacy
To install as UEFI-GPT you must boot the installation drive as UEFI.

As you have a UEFI BIOS, you should install as UEFI-GPT
Detach any other drives (SATA or Power cable) from the MB.

Don't connect to the internet during installation.
During POST, press F12(?) to launch the boot menu. You will see two options for the USB drive. USB UEFI (Name) and USB (Name).
Select USB UEFI (Name) to install as UEFI-GPT.
Go to install and delete ALL partitions on the main drive till you have one and only one unallocated space and then proceed.

If you want to use a local account What is "oobe\bypassnro"
 

My Computers

System One System Two

  • OS
    Windows 11 Pro - Windows 7 HP 64 - Lubuntu
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    i5 6600K - 800MHz to 4400MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Win 11
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    (4) -1 BX500 SSD - 128G for Windows 7 and Lubuntu
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Q550LF
    CPU
    i7-4500U 800- 3000MHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs
    & 1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
DennyZenny you are probably right. I have been busy making other bootable usb drives and with most of those keys I have the process aborts for no reason.
I ordered some not-cheap ones and will try again.
 

My Computer

System One

  • OS
    W11 and W10 and Linux Mint
    Computer type
    PC/Desktop
    CPU
    AMD RYZEN5
    Motherboard
    MSI
    Memory
    16
Test new flash drives using:

GRC | ValiDrive

ValiDrive, Fraudulent and Fake Drive Detection
www.grc.com www.grc.com


Check the iso using:

www.elevenforum.com

Find Build and Version of Windows 11 Installation ISO or USB

This tutorial will show you how to see full details such as language, edition, build, version, architecture, and more for a Windows 11 installation ISO or USB. A Windows 11 ISO file is a disc image file that can be used to create a Windows 11 installation USB or DVD to install Windows 11 with...
www.elevenforum.com www.elevenforum.com
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Hi all,
I tried to install linux on the M2 drive on the motherboard, full success.
So the MB is good.
I just sent back the ssd and ordered a new one from "a safer" origin. plus a HDD from Toshiba as a backup.and created a bootable media from the msoft site and it was deemed valid.
I think I will install W11 and W10 on the M2 as a next step.
 

My Computer

System One

  • OS
    W11 and W10 and Linux Mint
    Computer type
    PC/Desktop
    CPU
    AMD RYZEN5
    Motherboard
    MSI
    Memory
    16
Well, W11 install fails on the M2 ... linux mint succeeded. so the M2 and the MB are good.
Starting to be baffled !
 

My Computer

System One

  • OS
    W11 and W10 and Linux Mint
    Computer type
    PC/Desktop
    CPU
    AMD RYZEN5
    Motherboard
    MSI
    Memory
    16
What is the installation error message?

Have you created bootable Windows 11 USB flash drive using Windows 11 media creation tool?

Have you tried other USB ports?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
I'd use MCT on usb drive and format the drive using NTFS not fat32.
 

My Computer

System One

  • OS
    Windows 11 pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    AMD Ryzen 7 5700X
    Motherboard
    AMD ROG STRIX B550-F
    Memory
    G.SKILL Ripjaws V Series (Intel XMP) DDR4 RAM 32GB (2x16GB)
    Graphics Card(s)
    ASUS Dual GeForce RTX™ 4060 White Edition
    Sound Card
    on-board
    Monitor(s) Displays
    SAMSUNG 32-Inch Odyssey G50D Series
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 990 EVO Plus 1TB, ssd INTEL SSD 730 series 240 GB, and Samsung 840 Evo ssd 500 GB.
    PSU
    CORSAIR - RMe Series 1000W 80 PLUS Gold Fully Modular ATX Power Supply
    Case
    Antec 900 Nine Hundred ATX Mid Tower Computer Gaming Case
    Cooling
    ID-COOLING SE-214-XT Black CPU Cooler All-Black Layout
    Keyboard
    Logitech 520
    Mouse
    Logitech 310
    Browser
    Google Chrome
    Antivirus
    Windows Defender
Yes, I did try other usb ports.
The bootable usb key was indeed made with the W creation tool.
Now, I read one interesting remark: I have been using a usb key relying on the system to format it as needed and I think it is FAT32. So I will try again preformatting in NTFS.
The target disk should be UEFI or GPT or other ? I can't understand properly the differences between those !
Thanks again !
 

My Computer

System One

  • OS
    W11 and W10 and Linux Mint
    Computer type
    PC/Desktop
    CPU
    AMD RYZEN5
    Motherboard
    MSI
    Memory
    16
An outdated BIOS can cause compatibility and security issues between the operating system and hardware.

An incorrectly configured BIOS cannot start your computer due to a failed BIOS update, virus infection, or other file corruption.

Unplug Unnecessary Hardware Devices.

If you have enabled UEFI firmware mode from BIOS the disk should be GPT disk.

You will get the error message "Windows cannot be installed to this disk. The selected disk has an MBR partition table. On EFI system, Windows can only be installed to GPT disks" if the disk MBR disk.

 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Billy60 said:
Yes, I did try other usb ports.
The bootable usb key was indeed made with the W creation tool.
Now, I read one interesting remark: I have been using a usb key relying on the system to format it as needed and I think it is FAT32. So I will try again preformatting in NTFS.
The target disk should be UEFI or GPT or other ? I can't understand properly the differences between those !
Thanks again !
Click to expand...
Win 11 is designed to be installed as UEFI -GPT and not as Legacy - MBR
MCT creates a Win 11 USB installation drive formatted as Fat32. It must be Fat32 to boot as UEFI to install as UEFI -GPT.
If you format it as NTFS it will only boot as Legacy and you will only be able to install as Legacy - MBR

Please read and follow my instructions on post #11 above.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro - Windows 7 HP 64 - Lubuntu
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom build
    CPU
    i5 6600K - 800MHz to 4400MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Win 11
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    (4) -1 BX500 SSD - 128G for Windows 7 and Lubuntu
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Q550LF
    CPU
    i7-4500U 800- 3000MHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs
    & 1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox 64
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