No sound at all after first USB fresh install of W11


kmint

Banned
Local time
5:19 AM
Posts
4
OS
Windows 11
I've been googling and it seems to be a very spread problem but can't find the solution.

I got a new laptop today with W10 and sound worked fine, and the first thing I did was downloading the W11 iso and install it. Running perfect so far but just no sound. If I cast a Youtube video to my TV with cromecast it works but stops or stops a while and resumes.

Any solution to this?

I tried uninstalling the driver, restarting laptop, using the troubleshooting steps, etc.

Thanks and glad to join these forums after many years in the previous ones 10, 8, 7. I always find the best solutions here, the highest quality staff and members. Thanks to all.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Teclast Tbolt 20 Pro
    CPU
    Intel Core i5-8259U, 3.8GHz 28W TDP 55W Max
    Motherboard
    Default string
    Memory
    8GB LPDDR4 RAM
    Graphics Card(s)
    Iris Plus Graphics 655 128MB eDRAM
    Monitor(s) Displays
    15.6’’ 1920 X 1080 FHD Matte IPS Display
    Hard Drives
    256GB PCIe NVMe SSD

glasskuter

Well-known member
Power User
VIP
Local time
10:19 PM
Posts
1,552
Location
The Lone Star State of Texas
OS
Windows 11 Pro 21H2 22000.675
I saw where no one had responded to your question so I'm jumping in to offer suggestions. I will be honest and say I had not even heard of Teclast brand before your post. I could not even find where to locate official Teclast drivers. The only ones I found were from offbeat sites which I generally steer clear of. Here's what I would try in order.
From what I can tell your laptop probably uses Realtek Audio. (If I am not correct in this let me know)Try each of these, checking sound after each one
.
Suggestion 1 Right click on sound icon in task tray-click sound settings. At the bottom click more sound settings.Make sure speakers Realtek Audio is set as your default device.

Suggestion 2 Go to settings-system-sounds-choose where to play sound should be speakers.

Suggestion 3 in search box type run.
In the run app type services.msc OK. In services look for RtkAudioService. Restart the service.

Suggestion 4 Run the audio troubleshooter. Go to settings-system-troubleshoot-other trouble shooters-playing audio, and run it.

Suggestion 5
1. In device manager, right click on the sound driver and select uninstall (also check the box to remove the driver), reboot.
Your sound driver should then be the default Microsoft sound driver. Check to see if you get any sound at all using this basic driver. If you do not, none of these solutions will help. Report back because you are dealing with something other than a driver issue such as corruption in the OS. You should get some kind of sound using this basic driver.

2. If you do get sound, go to windows update and check for updates. If MS finds an appropriate driver for your sound, it will be listed in optional updates.

3. Currently there is a bug in the OS that keeps many from getting to optional updates, but there is a workaround.
In search box, type "optional updates" and the search result will come back as "view optional updates."
See if a sound driver is listed there. If it is let Windows update install it. Reboot.

Suggestion 6: If Previous solutions did not find an appropriate driver.
1.Although I usually do not recommend using any kind of driver update program, some times it's a last resort. Download DriverIdentifier
from here. Install it and let it scan your system. If it finds a sound driver, install it. UNINSTALL DriverIdentifier afterwards. You don't want to leave it on your system.

Hopefully one of these suggestions will work for you.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 22000.675
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900
    Memory
    32 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    standard
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Antivirus
    Defender+MWB Premium
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