Solved Computer goes to sleep while watching videos: Need help!


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Windows 11
Hello,

I'm encountering an issue with my computer where it keeps going to sleep even when I'm in the middle of watching a video. This has been quite frustrating, and I'm hoping to get some guidance on how to resolve this problem.

The issue occurs when I'm watching videos, whether it's through a web browser, local media player, or streaming service. It's as if the computer doesn't recognize the ongoing video playback as a reason to stay awake.

I would greatly appreciate any advice or suggestions on how to keep my computer awake while watching videos. Thank you in advance for your help!

1698497679335.png
 
Windows Build/Version
22621.2428

My Computers My Computers

System One System Two

  • At a glance

    Windows 118 GB DDR4NVIDIA GeForce 1650Ti
    OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER
    Memory
    8 GB DDR4
    Graphics Card(s)
    NVIDIA GeForce 1650Ti
    Screen Resolution
    1920*1080
    Hard Drives
    500 GB SSD
    Internet Speed
    50 MBPS
    Browser
    Chrome

  • At a glance

    Microsoft Windows 11 (10.0) Professional 64-bitIntel® Core™ i7-3770S CPU @ 3.10GHz16384 MB || Dual Channel (128 bit) DDR3-SDRAMNVIDIA NVS 300 (512 MB)
    Operating System
    Microsoft Windows 11 (10.0) Professional 64-bit
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    Intel® Core™ i7-3770S CPU @ 3.10GHz
    Motherboard
    Intel DH77KC
    Memory
    16384 MB || Dual Channel (128 bit) DDR3-SDRAM
    Graphics card(s)
    NVIDIA NVS 300 (512 MB)
    Monitor(s) Displays
    Dell Computer DELL S2240L (DELD053) - 2
    Screen Resolution
    21.7 inches (55.1 cm) / 1920 x 1080 pixels @ 56-76 Hz
    Hard Drives
    Seagate ST2000DM001-1CH164 (FW: CC27)
    1863.0 GiB (~2000 GB)
    Case
    Cooler Master
    Keyboard
    Microsoft Wired Keyboard
    Mouse
    Lenovo Wireless Mouse
    Internet Speed
    40 MBPS
    Browser
    Chrome || Firefox
    Antivirus
    Windows Defender
Is this happenening on your laptop (System 1) or Desktop (System 2)?

If it is the desktop with a separate monitor then it may be a setting in the monitor itself that makes it go to sleep after a certain time. Worth a check.

Also increase the length of time to 'Never' (or whatever time you think is enough) in the above photo.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProAMD Ryzen 9 8945HS32GB DDR5 SO-DIMMIntegrated AMD Radeon 780M (4.00 GHz)
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    GMKtec K11
    CPU
    AMD Ryzen 9 8945HS
    Memory
    32GB DDR5 SO-DIMM
    Graphics Card(s)
    Integrated AMD Radeon 780M (4.00 GHz)
    Monitor(s) Displays
    Benq 2250HM
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB PCIe 4.0 NVMe M.2 SSD
    Antivirus
    Bit Defender Total Security

  • At a glance

    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
    CPU
    Intel® Core™ Ultra 7 - 255H processor
    Memory
    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
    Screen Resolution
    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
    Antivirus
    Bit Defender Total Security
Go to Control Panel, and open up Power Options. You will see this window:

Power Options1.jpg


Set "Put the computer to sleep" to "Never" as I have it set here. Then select "Change advanced power settings". You will see the window below:

Power Options.jpg


Under Multimedia settings, make sure that you see "Prevent idling to sleep" under the "When sharing media" section.

That should do it.
 

My Computers My Computers

System One System Two

  • At a glance

    Win 11 Pro 25H2Intel i7 13700KF32 GB Team Group DDR5 - 6000 CL 30ASUS TUF GAMING RTX 3070 Ti
    OS
    Win 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Intel i7 13700KF
    Motherboard
    Gigabyte Z790 UD AC
    Memory
    32 GB Team Group DDR5 - 6000 CL 30
    Graphics Card(s)
    ASUS TUF GAMING RTX 3070 Ti
    Sound Card
    On board Realtek
    Monitor(s) Displays
    ACER 34 inch
    Screen Resolution
    Not 4K like I thought. 35" wide though.
    Hard Drives
    1 TB Samsung 980 Pro Nvme, 1 TB Samsung 970 EVO Nvme, 2 x Samsung 970 2TB SSD SATA
    PSU
    EVGA 1000Q
    Case
    Rosewill something or other
    Cooling
    Noctua NH-D15. A whole schwak of Noctua case fans. $$$
    Keyboard
    Logitech G815
    Mouse
    Logitech G502 Hero
    Internet Speed
    700 up, 600 down
    Browser
    Firefox
    Antivirus
    MalwareBytes

  • At a glance

    Widows 11 ProRyzen 2700X32 GB DDR4XFX Radeon R9 280
    Operating System
    Widows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self build
    CPU
    Ryzen 2700X
    Motherboard
    MSI X470 Gaming Plus Max
    Memory
    32 GB DDR4
    Graphics card(s)
    XFX Radeon R9 280
    Sound Card
    Onboard
    Monitor(s) Displays
    Two 27 inch Acer monitors
    Screen Resolution
    1920 x 1080
    Hard Drives
    One 1 TB NVME (Samsung)
    PSU
    Corsair 750 Watt
    Case
    HAF 912
    Cooling
    Wraith cooler and case fans
    Keyboard
    Logitech G710+
    Mouse
    Generic
    Internet Speed
    700 down, 650 up
    Browser
    Firefox, Chrome
    Antivirus
    Malware bytes
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