Continual pop-ups

T

toggart

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Windows 11

• Dec 7, 2023

• #1

I downloaded a piece of software called Shutter Encoder and since then I get constant pop-ups from various sites appearing telling me I have a bad virus and need to scan now, which I do and find no virus. I scanned 2,500,000 items with Norton and found no virus. I deleted Shutter Encoder but it made no difference, I still have these pop-ups appearing. What can I do?

 

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Berton

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• Dec 7, 2023

• #2

I got an E-Mail couple weeks ago saying my McAfee had been renewed but it had come with a new computer and the first thing after setup I uninstalled it. My wife got a similar thing supposedly from Norton just today. Checked the bank and nothing about either showing there. The messages are spoofs/phishing attempts.

 

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Bizarre Member

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• Dec 7, 2023

• #3

toggart said:

I downloaded a piece of software called Shutter Encoder and since then I get constant pop-ups from various sites appearing telling me I have a bad virus and need to scan now, which I do and find no virus. I scanned 2,500,000 items with Norton and found no virus. I deleted Shutter Encoder but it made no difference, I still have these pop-ups appearing. What can I do?

Click to expand...

You mean browser popups surely, since you mention several sites.
Just clear your browser cache and cookies.

 

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AndreTen

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• Dec 7, 2023

• #4

Where did you get Shutter Encoder from? It should be clean, but some sites are adding their apps into installers.

And if you post a picture of pop up it would be easier to find the culprit

 

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  Intel I3 10100

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T

toggart

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Windows 11

• Dec 7, 2023

• #5

Forgive my ignorance. I tried to find browser cache and cookies but it keeps taking me to the internet. What should I do in terms of exactly which buttons to press etc? Thankyou.

 

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Intel core i9

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ASUS Prime Z790-A

Memory

64GB RAM

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MSI Geforce RTX4090 Ventus

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toggart

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Windows 11

• Dec 8, 2023

• #6

 

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Windows 11

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Intel core i9

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ASUS Prime Z790-A

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64GB RAM

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MSI Geforce RTX4090 Ventus

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Porthos

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• Dec 8, 2023

• #7

Please reference the below Malwarebytes Labs article on Browser Push Notifications.
Look for the section "How do I disable them?"
Browser push notifications: a feature asking to be abused

Google Chrome:
Turn notifications on or off - Google Chrome

Mozilla Firefox:
Web Push notifications in Firefox

Microsoft Edge:
Manage website notifications in Microsoft Edge

Apple Safari
Customize website notifications in Safari on Mac

 

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T

toggart

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• Dec 8, 2023

• #8

Here is another

 

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toggart

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Windows 11

• Dec 8, 2023

• #9

and two more

 

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Porthos

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• Dec 8, 2023

• #10

toggart said:

and two more

Click to expand...

Follow my instructions and they will be gone.
This site in your notifications is the current issue


Microsoft Edge:
Manage website notifications in Microsoft Edge

 

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T

toggart

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• Dec 8, 2023

• #11

Thank you. When I click Settings I get I get Page Settings for layout etc

 

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dacrone

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• Dec 8, 2023

• #12

Go to Chrome web store and install the extension Ghostery or Popup Blocker Strict. If those are popping up in their own windows those will stop them. Also go into the settings and edit what @Porthos linked for you.

 

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T

toggart

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• Dec 8, 2023

• #13

I've done it using ... Thank you very much!!

 

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Helmut

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• Dec 8, 2023

• #14

Usually just clearing out temporary files and cookies in your Web Browser will stop them.

Go to the 3 dots top right of your Web Browser, just under the Close Window cross.
(Not the cog under that which is part of the Microsoft Start page settings).

close to the bottom is

Settings > Privacy, search, and services > scroll down to Clear Browsing Data > Choose what to clear.

Choose, Time range All time. Tick at least the first 4 boxes, maybe some others > Clear Now.

Also for notifications
Settings > Cookies and site permissions > All permissions > Notifications > Ask before sending toggle Off.

Check your blocked and allowed lists. I have none in the allowed list and about 20 in the blocked list.

You seem to have done it now.

 

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Porthos

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• Dec 8, 2023

• #15

Helmut said:

Also for notifications
Settings > Cookies and site permissions > All permissions > Notifications > Ask before sending toggle Off.

Check your blocked and allowed lists. I have none in the allowed list and about 20 in the blocked list.

Click to expand...

I do that with all browsers for all my clients.

 

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AndreTen

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• Dec 9, 2023

• #16

here you have complete instructions for removal..

https://malwaretips.com/blogs/strategicnetwork-co-in/

 

My Computers

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• At a glance

  Windows 10 Pro, Windows 11 DevIntel I3 1010016 GB DDR4 CrucialIntel on chip

  OS

  Windows 10 Pro, Windows 11 Dev

  Computer type

  PC/Desktop

  Manufacturer/Model

  Homebuilt

  CPU

  Intel I3 10100

  Motherboard

  ASUS B460M

  Memory

  16 GB DDR4 Crucial

  Graphics Card(s)

  Intel on chip

  Sound Card

  Realtek onboard

  Monitor(s) Displays

  ASUS 24, LG 24

  Screen Resolution

  Full HD x 2

  Hard Drives

  kingston A2000 NVMe PCIe 500 GB

  PSU

  LC Power 650W

  Case

  Noname

  Cooling

  Air 2x 120mm

  Keyboard

  Cherry G-81

  Mouse

  Logitech M500

  Internet Speed

  100/20

  Browser

  Firefox, Vivaldi

  Antivirus

  MS Defender

• At a glance

  Windows 10 HomeRyzen 7 4700u8 GB DDR4AMD Vega

  Operating System

  Windows 10 Home

  Computer type

  Laptop

  Manufacturer/Model

  ASUS/Vivobook Flip 14

  CPU

  Ryzen 7 4700u

  Memory

  8 GB DDR4

  Graphics card(s)

  AMD Vega

  Sound Card

  Realtek onboard

  Monitor(s) Displays

  14"

  Screen Resolution

  FullHD

  Hard Drives

  512 Samsung NVMe PCIe

  PSU

  -

  Case

  Laptop

  Mouse

  Touchpad, Touchscreen

  Internet Speed

  100/20

  Browser

  Firefox, Vivaldi

  Antivirus

  MS Defender