Critical Kernal-Power Event 41 Task (63). Tuneup_plus_log attached

GARoss · Dec 5, 2025

I've been having this issue for quite some time but finally found an opportunity to do the recommended Tuneup_plus_log. The results are attached along with winver. I believe I have followed the instructions but I can do more testing if needed.
Thanks, George Ross

zbook · Dec 5, 2025

First sfc /scannow:

Code:

Windows Resource Protection found corrupt files and successfully repaired them.

Second sfc /scannow:

Code:

Windows Resource Protection did not find any integrity violations.

Please run the V2 log collector > post a share link

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...

www.elevenforum.com

RJARRRPCGP · Dec 5, 2025

zbook said:
First sfc /scannow:

Code:

Windows Resource Protection found corrupt files and successfully repaired them.

Second sfc /scannow:

Code:

Windows Resource Protection did not find any integrity violations.

That could just be "the Bluetooth file bug" (since July, 2022 preview CU)
In CBS. log, CBS likely reports a Bth*.* file corrupted.

This issue still occurs, but doesn't seem to happen quite as consistently as with 22H2 and 23H2. It started happening with 21H2, since July, 2022, with preview CU, and since the August, 2022 patch-Tuesday for the rest.

The big problem that wasn't occurring so often with 23H2, has been occurring since 24H2, which is the component store being mismatched, DISM comes back with a failure with:

Code:

dism /online /cleanup-image /scanhealth

It's common to need:

Code:

dism /online /cleanup-image /restorehealth

since 24H2. (Then reboot, if the restore is successful)

GARoss · Dec 6, 2025

zbook said:
First sfc /scannow:

Code:

Windows Resource Protection found corrupt files and successfully repaired them.

Second sfc /scannow:

Code:

Windows Resource Protection did not find any integrity violations.

Please run the V2 log collector > post a share link

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...

www.elevenforum.com

Thanks, zbook-

The result from first scannow;
Windows Resource Protection did not find any integrity violations.

With that result, is it necessary to run the second scan?

zbook · Dec 6, 2025

The script ran without problems and checked:

Code:

sfc /scannow

dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth
sfc /scannow
chkdsk /scan

wmic recoveros get autoreboot

wmic recoveros set autoreboot = false
wmic recoveros get autoreboot

wmic recoveros get DebugInfoType
wmic recoveros set DebugInfoType = 7
wmic recoveros get DebugInfoType

wmic pagefile list /format:list

wmic Computersystem where name="%computername%" get AutomaticManagedPagefile
wmic Computersystem where name="%computername%" set AutomaticManagedPagefile=True
wmic Computersystem where name="%computername%" get AutomaticManagedPagefile

bcdedit /enum {badmemory}

Now the V2 logs are to be scanned for Critical Kernal-Power Event 41.

GARoss · Dec 6, 2025

Completed. File GAROSS-(2025-12-06_11-27-07) is too large to attach.

There are 128 files in Error Report. The last is titled; Critical_WINWORD.EXE
I can read msinfo32 file, which is the largest, but I cannot open any of the other. If msinfo file is removed the remaining data probably would upload. Should I or what's next?

zbook · Dec 6, 2025

Please post a V2 share link: drop box, google drive, GoFile.io, etc.

Gofile - Cloud Storage Made Simple

Secure, fast and free cloud storage solution. Upload and share files instantly.

gofile.io

GARoss · Dec 6, 2025

File GAROSS-(2025-12-06_11-27-07) is uploaded

zbook · Dec 6, 2025

Please post a share link into the newest post.

drop box, google drive, GoFile.io, etc.

How to use Google Drive - Computer - Google Drive Help

Want advanced Google Workspace features for your business?

support.google.com

GARoss · Dec 6, 2025

Try this

Gofile - Cloud Storage Made Simple

Secure, fast and free cloud storage solution. Upload and share files instantly.

gofile.io

GARoss · Dec 6, 2025

Just had another crash just a few minutes ago. I don't get the BSOD. Just goes black and self reboots.

zbook · Dec 6, 2025

Open administrative command prompt and copy and paste: > post share links

Code:

PowerShell Compress-Archive -Path "$env:homeDrive\Windows\MEMORY.DMP" -DestinationPath "$env:homeDrive$env:homePath\Desktop\Memory_dmp"

GARoss · Dec 7, 2025

Here's Memory_dmp as requested,

Gofile - Cloud Storage Made Simple

Secure, fast and free cloud storage solution. Upload and share files instantly.

gofile.io

zbook · Dec 7, 2025

1) Please uninstall all PC Pitstop software then create a new restore point.

2) Run Sea Tools Long generic test (all drives) > post images or share links

SeaTools | Seagate US

SeaTools - Quick diagnostic tool that checks the health of your drive.

www.seagate.com

3) Run HD Sentinel (all drives) > post images or share links

Hard Disk Sentinel - HDD health and temperature monitoring
a) Overview
b) Temperature
c) SMART

4) Run Memtest86+ for 8 or more passes > take pictures > post images or share links

Memtest86+ | The Open-Source Memory Testing Tool

Just 1 error is a test fail and testing can be aborted.

The more the passes the better the testing conditions.

It sometimes takes passes into the 20's to detect malfunctioning RAM.

The RAM can be tested all at one time or one at a time in the same DIMM.

Memtest86+ | The Open-Source Memory Testing Tool

MemTest86+ - Test RAM

5) These steps / tests can be performed overnight while sleeping:
a) Memtest86+
b) Sea Tools Long generic test

Code:

Event[7935]
  Log Name: System
  Source: Microsoft-Windows-TPM-WMI
  Date: 2025-12-06T09:59:45.4610000Z
  Event ID: 1801
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: GARoss
  Description:
Secure Boot certificates have been updated but are not yet applied to the device firmware. Review the published guidance to complete the update and ensure full protection. This device signature information is included here.
DeviceAttributes: BaseBoardManufacturer:ASUSTeK COMPUTER INC.;FirmwareManufacturer:American Megatrends Inc.;FirmwareVersion:6042;OEMModelNumber:System Product Name;OEMModelBaseBoard:PRIME X370-PRO;OEMModelSystemFamily:To be filled by O.E.M.;OEMManufacturerName:System manufacturer;OEMModelSKU:SKU;OSArchitecture:amd64;
BucketId: 3554d7dac2263d0de27aecff6fe6d0e9d77e2427862d178de48744e842e5c250
BucketConfidenceLevel:
UpdateType:
For more information, please see https://go.microsoft.com/fwlink/?linkid=2301018.

Code:

Event[7673]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2025-12-05T10:25:27.1040000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: GARoss
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Code:

Event[7649]
  Log Name: System
  Source: EventLog
  Date: 2025-12-05T10:25:33.3920000Z
  Event ID: 6008
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: GARoss
  Description:
The previous system shutdown at 10:24:03 AM on ?12/?5/?2025 was unexpected.

Code:

Event[4155]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2025-11-23T15:31:00.0280000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: GARoss
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Code:

Event[4144]
  Log Name: System
  Source: EventLog
  Date: 2025-11-23T15:31:06.4460000Z
  Event ID: 6008
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: GARoss
  Description:
The previous system shutdown at 3:29:37 PM on ?11/?23/?2025 was unexpected.

Code:

Event[3493]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2025-11-21T14:03:54.9950000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: GARoss
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Code:

Event[3482]
  Log Name: System
  Source: EventLog
  Date: 2025-11-21T14:04:01.5820000Z
  Event ID: 6008
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: GARoss
  Description:
The previous system shutdown at 2:02:27 PM on ?11/?21/?2025 was unexpected.

Code:

SuperShieldHookCpy64    3.0.59.0    277.91 KB (284,584 bytes)    2/21/2023 9:57 AM    PC Pitstop LLC    c:\program files (x86)\pcpitstop\super shield\supershieldhookcpy64.dll

GARoss · Dec 8, 2025

I gather PC Pitstop software is causing my crash issues or will PC Pitstop software block completion of the suggested tests?
Is PC Pitstop software preventing Win 11 updates to install properly?
Will I be reinstalling PC Pitstop software after this?

zbook · Dec 8, 2025

Additional dump files or the absence of crashes with drive and RAM test results will be useful.

After a week of computer stability the software can be reinstalled.

Code:

Windows 11 Pro Version: 10.0.26200 (26100.ge_release.240331-1435)

KB5070311 Update      12/2/2025 12:00:00 AM
KB5071142 Update      12/2/2025 12:00:00 AM

GARoss · Dec 12, 2025

I cannot get mt86plus to boot my PC. Below are all the MT86PLUS files in (F:) I will post the other test results soon but all test passed.

zbook · Dec 12, 2025

Run Memtest86 (free version) for two tests of 4 passes each or (pay version) for 8 passes > take pictures > post share links

MemTest86 - Official Site of the x86 Memory Testing Tool

MemTest86 is the original self booting memory testing software for x86 and ARM computers. Supporting both BIOS and UEFI, with options to boot from USB.

www.memtest86.com

GARoss · Dec 16, 2025

Sorry to take so long to get MemTest86 results.

Here is the link;

Gofile - Cloud Storage Made Simple

Secure, fast and free cloud storage solution. Upload and share files instantly.

gofile.io

MemTest86 only allows max of four scans for the free version. The four scans showed no errors.

zbook · Dec 16, 2025

1) Please post a new V2 share link into the newest post.

2) Run administrative PS: > post share links

wevtutil epl System "$env:USERPROFILE\Desktop\application.evtx" /ow:true

wevtutil epl System "$env:USERPROFILE\Desktop\system.evtx" /ow:true

(check the desktop for the new files)

3) For HD Sentinel
Click on the drive in the left column > view these tabs:
overview
temperature
SMART
Post share links.

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